IT Center Blog

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At the beginning of the semester, we are currently receiving a lot of support requests regarding the “RWTH E-Mail account”. Therefore, in this article we would like to briefly and concisely inform you about everything important regarding your faithful study companion, in order to facilitate communication and the exchange of information as quickly as possible!

Your RWTH E-Mail

After a successful enrollment and redemption of the ConnectMe coupon, access to all IT services of RWTH Aachen University will be activated. Please note that the synchronization time after redeeming the coupon can take up to 48 hours. This also includes the service “RWTH-E-Mail”. This service is managed by the IT Center of RWTH Aachen University and is available to students and employees of RWTH Aachen University.

Login to the RWTH Mailbox

You have received your personal RWTH email address in the format Vorname.Nachname@rwth-aachen.de? And have you set yourself a password in Selfservice for the RWTH Service Account? Congratulations! Then you are now ready to log in to your mailbox.

1. Open the RWTH MailApp (OWA)
2. Enter the username <ab123456>@rwth-aachen.de
   and the password of the RWTH Service Account from Selfservice.
3. Log in. Have fun checking your emails!

Email Client Setup

You can find out which email programs and apps the IT Center supports on the IT Center Help pages. From Android, Exchange, iOs 6 – 14 to Outlook – we are happy to help you set up your email account and provide advice and support.

Want to Learn More and Get in Touch With Us?

In addition to our practical step-by-step instructions and all important information about our IT services, which you can find on IT Center Help, you can read exciting articles about (RWTH) IT topics on our IT Center Blog and thus stay up-to-date.

You can find us personally here:

• IT-ServiceDesk SW23
  Seffenter Weg 23, upper entrance
  Monday to Thursday: 7:30am to 6pm
  Freitag: 7:30 bis 16 Uhr
• IT-ServiceDesk SuperC
  Templergraben 57, foyer information desk
  Monday, Tuesday and Friday: 7:30am to 12pm
  Thursday: 12 noon to 4pm
  (no TreMoGe location)

By phone you can reach us at:

+49 241 80 24680 – +49 241 80 22981
Monday to Thursday: 7:30am to 6pm
Friday: 7:30am to 4pm., 4pm to 6 pm by mail only

By email or chat:
Via servicedesk@itc.rwth-aachen.de
or via our chat support. You can find the chat icon in the lower right corner
of our IT Center Help page.

We are looking forward to seeing you! Never fear, IT- ServiceDesk is here. 🙂

Responsible for the content of this article is Lina-Louise Kaulbach.

Kategorie: Employees, Support, Services & Updates, Students, Studies & Teaching
Schlagworte: Client, Login, Postfach, RWTH Mail, RWTH MailApp, RWTH-E-Mail-Accounts, Zugriff
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