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IT Center

Kategorie: ‘Mitarbeitende’

Relaunch of the Documentation Portal

July 15th, 2020 | by

Documentation Portal Becomes IT Center Help

The documentation portal has served its duty. After many years of good service, the successor is already in the starting blocks. (doc.itc.rwth-aachen.de)

The documentation portal has served its duty. After many years of good service, the successor is already in the starting blocks. (doc.itc.rwth-aachen.de)

What began a good six years ago is now taking on a new form. Join us on a short trip down memory lane – and back on the road to the future.

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Nice to know: Connecting to the cluster – The first steps

July 13th, 2020 | by
High-performance computing at the RWTH Aachen University. This is what our cluster looks like. unser Cluster aus.

High-performance computing at the RWTH Aachen University. This is what our cluster looks like. (Photo: Alexander Müller)

For some people, High Performing Computer (HPC) is an unknown topic with many question marks. If the necessary basic knowledge is not available, this can quickly become overtaxing. To counteract this, we have summarized in today’s blog post how this actually works with high performance computing and the connection to the cluster.

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(Deutsch) ISC High Performance 2020 Digital – Wir blicken zurück

July 10th, 2020 | by

Sorry, this entry is only available in German.

The Tickettool – a tool that connects

July 8th, 2020 | by

The IT-ServiceDesk is in charge of all questions concerning the IT services of the IT Center. As the central contact point for students, employees, institutes and cooperation partners of RWTH Aachen University, the IT support requests at our IT-ServiceDesk are particularly diverse. Good organisation is essential – and that’ where our Tickettool plays an important role.

The IT Center Tickettool: How to keep overview of your requests.

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Tips and Tricks: The Selfservice (part 2)

July 6th, 2020 | by
Did you know that you can also manage your eduroam connected devices from the self service? Here you can manage much more!

Did you know that you can also manage your eduroam connected devices from the Selfservice? Here you can manage much more! (Picture: Selfservice RWTH)

In the first part of the blog series “Tips and Tricks: The Selfservice” we already reported how to get into the Selfservice and how to use and manage the functions “User Data” and “Accounts and Passwords”.

In this article you will find out what is hidden behind the other menu items “Devices”, “Roles”, “Redeem coupon”, “BlueCard” and “My IT Center” in the Selfservice. As soon as you are logged in via https://www.rwth-aachen.de/selfservice you will see the mentioned menu items on the left side of your screen.

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(Deutsch) Freie Software für freie Lehre! – Gemeinsame Erklärung der deutschen, communitygestützten Open-Source-Bildungsplattformen

July 3rd, 2020 | by

Sorry, this entry is only available in German.

Tips and Tricks: The Selfservice (part 1)

July 1st, 2020 | by
Der IdM Selfservice - Hier kannst du Accounts und Kennwörter verwalten und noch vieles mehr!

The IdM Selfservice – here you can administrate accounts and passwords and many more!

The Selfservice is one of the first applications used by newcomers to the RWTH – whether students or employees. Since you will encounter and use the Selfservice again and again, we explain in two articles how and for what you can use it.

First of all, it is important to know how you can access the Selfservice and where you can find it.

Via the link https://www.rwth-aachen.de/selfservice you can access the Selfservice using the RWTH Single Sign-On. Here you need the user name (in the form ab123456) and the corresponding password to log in. If you are using the Selfservice for the first time, you have received the password in the ConnectMe link procedure.

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(Deutsch) Das Projektbüro am IT Center

June 22nd, 2020 | by

Sorry, this entry is only available in German.

(Deutsch) RWTH Aachen schließt Rahmenvertrag zur Ermöglichung von Microsoft Azure Services ab

June 19th, 2020 | by

Sorry, this entry is only available in German.

Test IT Center Help! –What Do You Think of the New Documentation Platform?

June 17th, 2020 | by
Dein Feedback ist uns wichtig!

We want your feedback! (Bild: pixabay.com)

Now it’s up to you! What do you think?

Instructions, information and FAQs – you already know our documentation portal doc.itc. Now, we want to know what you think of IT Center Help! Our documentation portal “doc.itc” will soon be replaced by the new documentation platform IT Center Help. You can be one of the first to test IT Center Help, the completely revised successor of doc.itc.

The prototype is ready for testing and you can participate!

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