{"id":13370,"date":"2022-12-07T13:33:07","date_gmt":"2022-12-07T12:33:07","guid":{"rendered":"https:\/\/blog.rwth-aachen.de\/itc\/?p=13370"},"modified":"2023-07-21T15:28:39","modified_gmt":"2023-07-21T13:28:39","slug":"aenderung-oeffnungszeiten-des-it-servicedesk-am-14-dezember-2022","status":"publish","type":"post","link":"https:\/\/blog.rwth-aachen.de\/itc\/en\/2022\/12\/07\/aenderung-oeffnungszeiten-des-it-servicedesk-am-14-dezember-2022\/","title":{"rendered":"Changed Opening Hours of the IT-ServiceDesk on December 14, 2022"},"content":{"rendered":"<div class=\"twoclick_social_bookmarks_post_13370 social_share_privacy clearfix 1.6.4 locale-en_US sprite-en_US\"><\/div><div class=\"twoclick-js\"><script type=\"text\/javascript\">\/* <![CDATA[ *\/\njQuery(document).ready(function($){if($('.twoclick_social_bookmarks_post_13370')){$('.twoclick_social_bookmarks_post_13370').socialSharePrivacy({\"txt_help\":\"Wenn Sie diese Felder durch einen Klick aktivieren, werden Informationen an Facebook, Twitter, Flattr, Xing, t3n, LinkedIn, Pinterest oder Google eventuell ins Ausland \\u00fcbertragen und unter Umst\\u00e4nden auch dort gespeichert. N\\u00e4heres erfahren Sie durch einen Klick auf das <em>i<\\\/em>.\",\"settings_perma\":\"Dauerhaft aktivieren und Daten\\u00fcber-tragung zustimmen:\",\"info_link\":\"http:\\\/\\\/www.heise.de\\\/ct\\\/artikel\\\/2-Klicks-fuer-mehr-Datenschutz-1333879.html\",\"uri\":\"https:\\\/\\\/blog.rwth-aachen.de\\\/itc\\\/en\\\/2022\\\/12\\\/07\\\/aenderung-oeffnungszeiten-des-it-servicedesk-am-14-dezember-2022\\\/\",\"post_id\":13370,\"post_title_referrer_track\":\"Changed+Opening+Hours+of+the+IT-ServiceDesk+on+December+14%2C+2022\",\"display_infobox\":\"on\"});}});\n\/* ]]> *\/<\/script><\/div><p>&nbsp;<\/p>\n<div id=\"attachment_13376\" style=\"width: 310px\" class=\"wp-caption alignright\"><a href=\"https:\/\/blog.rwth-aachen.de\/itc\/files\/2022\/12\/5156314-1-scaled.jpg\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-13376\" class=\"wp-image-13376 size-medium\" src=\"https:\/\/blog.rwth-aachen.de\/itc\/files\/2022\/12\/5156314-1-300x214.jpg\" alt=\"customer support illustration with small colorful images like search function, headphones and a laptop.\" width=\"300\" height=\"214\" srcset=\"https:\/\/blog.rwth-aachen.de\/itc\/files\/2022\/12\/5156314-1-300x214.jpg 300w, https:\/\/blog.rwth-aachen.de\/itc\/files\/2022\/12\/5156314-1-1024x731.jpg 1024w, https:\/\/blog.rwth-aachen.de\/itc\/files\/2022\/12\/5156314-1-768x549.jpg 768w, https:\/\/blog.rwth-aachen.de\/itc\/files\/2022\/12\/5156314-1-1536x1097.jpg 1536w, https:\/\/blog.rwth-aachen.de\/itc\/files\/2022\/12\/5156314-1-2048x1463.jpg 2048w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><p id=\"caption-attachment-13376\" class=\"wp-caption-text\">Source: <a href=\"https:\/\/de.freepik.com\/vektoren-kostenlos\/organische-flache-kundenunterstuetzungsillustration_13176052.htm\">Freepik<\/a><\/p><\/div>\n<p>Due to an internal event, the <a href=\"https:\/\/help.itc.rwth-aachen.de\/en\/service\/b734502cd73e4201b1f763a65a61bf9c\/article\/cbf1b80232b34626bbd53dda48578c09\/\">IT-ServiceDesk<\/a> will be open at limited hours with a reduced offer on Wednesday, <strong>December 14, 2022<\/strong>.<\/p>\n<p>During the time from <strong>7:30am to 4pm<\/strong> the IT-ServiceDesk can be contacted as follows:<!--more--><\/p>\n<ul>\n<li><strong>By phone<\/strong>: +49 241 80 24680<\/li>\n<li><strong>By email:<\/strong> <a href=\"mailto:servicedesk@itc.rwth-aachen.de\">servicedesk@itc.rwth-aachen.de<\/a><\/li>\n<\/ul>\n<p>The following services, on the contrary, are only available from<strong> 7:30am until 12 noon<\/strong>:<\/p>\n<ul>\n<li>Personal support at Seffenter Weg 23<\/li>\n<li>The <a href=\"https:\/\/help.itc.rwth-aachen.de\/en\/service\/045675ee2f894dbc8e95486352913956\/\">Laptop-Rental-Pool<\/a><\/li>\n<li>The submission of <a href=\"https:\/\/help.itc.rwth-aachen.de\/en\/service\/81a55cea5f2b416892901cf1736bcfc7\/article\/cb524e1413484fdfb243f07353570aea\/\">DFN user certificates<\/a><\/li>\n<\/ul>\n<p>On this day, the Chat Support is unavailable.<br \/>\nPlease keep in mind that our location SuperC is closed on Wednesdays.<\/p>\n<p>Only the opening hours of the <a href=\"https:\/\/help.itc.rwth-aachen.de\/en\/service\/01657442f7a14cd7abfaf243687fd7e0\/\">print service<\/a> are not affected by that.<\/p>\n<p>As of Thursday, <strong>December 15<\/strong>, <strong>2022<\/strong>, the IT-ServiceDesk will be happy to assist you again at the <a href=\"https:\/\/www.itc.rwth-aachen.de\/cms\/it-center\/Services\/Support-Moeglichkeiten\/IT-ServiceDesk\/~sqqto\/Kontakt-Oeffnungszeiten\/?lidx=1\">usual opening hours<\/a>.<\/p>\n<p>Instructions on how to use and install our services can be found on <a href=\"https:\/\/help.itc.rwth-aachen.de\/en\/service\/01657442f7a14cd7abfaf243687fd7e0\/\">IT Center Help<\/a>.<\/p>\n<p>&nbsp;<\/p>\n<p>We thank you for your understanding.<br \/>\nYour IT-ServiceDesk<\/p>\n<p>Responsible for the content of this article is <a href=\"https:\/\/www.itc.rwth-aachen.de\/cms\/it-center\/IT-Center\/Profil\/Team\/~epvp\/Mitarbeiter-CAMPUS-\/?gguid=0x5EDD86759031544CBAD16793B535C64A&amp;allou=1&amp;lidx=1\">Sara Erdem<\/a>.<\/p>","protected":false},"excerpt":{"rendered":"<p>Sorry, this entry is only available in Deutsch.<\/p>\n","protected":false},"author":4285,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"c2c_always_allow_admin_comments":false,"footnotes":""},"categories":[306,312,315],"tags":[514,722,99,122,119,169],"class_list":["post-13370","post","type-post","status-publish","format-standard","hentry","category-ankuendigungen","category-insight-it-center","category-services-support","tag-aenderung","tag-infos","tag-it-center","tag-oeffnungszeiten","tag-support","tag-veranstaltung"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/posts\/13370","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/users\/4285"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/comments?post=13370"}],"version-history":[{"count":13,"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/posts\/13370\/revisions"}],"predecessor-version":[{"id":16431,"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/posts\/13370\/revisions\/16431"}],"wp:attachment":[{"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/media?parent=13370"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/categories?post=13370"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/tags?post=13370"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}