{"id":17728,"date":"2023-11-02T14:03:39","date_gmt":"2023-11-02T13:03:39","guid":{"rendered":"https:\/\/blog.rwth-aachen.de\/itc\/?p=17728"},"modified":"2023-11-02T14:03:39","modified_gmt":"2023-11-02T13:03:39","slug":"willkommen-webex","status":"publish","type":"post","link":"https:\/\/blog.rwth-aachen.de\/itc\/en\/2023\/11\/02\/willkommen-webex\/","title":{"rendered":"Welcome, Webex!"},"content":{"rendered":"<div class=\"twoclick_social_bookmarks_post_17728 social_share_privacy clearfix 1.6.4 locale-en_US sprite-en_US\"><\/div><div class=\"twoclick-js\"><script type=\"text\/javascript\">\/* <![CDATA[ *\/\njQuery(document).ready(function($){if($('.twoclick_social_bookmarks_post_17728')){$('.twoclick_social_bookmarks_post_17728').socialSharePrivacy({\"txt_help\":\"Wenn Sie diese Felder durch einen Klick aktivieren, werden Informationen an Facebook, Twitter, Flattr, Xing, t3n, LinkedIn, Pinterest oder Google eventuell ins Ausland \\u00fcbertragen und unter Umst\\u00e4nden auch dort gespeichert. N\\u00e4heres erfahren Sie durch einen Klick auf das <em>i<\\\/em>.\",\"settings_perma\":\"Dauerhaft aktivieren und Daten\\u00fcber-tragung zustimmen:\",\"info_link\":\"http:\\\/\\\/www.heise.de\\\/ct\\\/artikel\\\/2-Klicks-fuer-mehr-Datenschutz-1333879.html\",\"uri\":\"https:\\\/\\\/blog.rwth-aachen.de\\\/itc\\\/en\\\/2023\\\/11\\\/02\\\/willkommen-webex\\\/\",\"post_id\":17728,\"post_title_referrer_track\":\"Welcome%2C+Webex%21\",\"display_infobox\":\"on\"});}});\n\/* ]]> *\/<\/script><\/div><p><div id=\"attachment_17737\" style=\"width: 310px\" class=\"wp-caption alignright\"><a href=\"https:\/\/blog.rwth-aachen.de\/itc\/files\/2023\/10\/Bild2-3.jpg\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-17737\" class=\"wp-image-17737 size-medium\" src=\"https:\/\/blog.rwth-aachen.de\/itc\/files\/2023\/10\/Bild2-3-300x199.jpg\" alt=\"Drawing of video communication via multiple devices\" width=\"300\" height=\"199\" srcset=\"https:\/\/blog.rwth-aachen.de\/itc\/files\/2023\/10\/Bild2-3-300x199.jpg 300w, https:\/\/blog.rwth-aachen.de\/itc\/files\/2023\/10\/Bild2-3-768x511.jpg 768w, https:\/\/blog.rwth-aachen.de\/itc\/files\/2023\/10\/Bild2-3.jpg 997w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><p id=\"caption-attachment-17737\" class=\"wp-caption-text\">Source: <a href=\"https:\/\/www.freepik.com\/free-vector\/friends-video-calling-concept_7607439.htm#query=friends-video-calling&amp;position=4&amp;from_view=author\">Freepik<\/a><\/p><\/div><\/p>\n<p>Today, Webex was activated RWTH-wide. All employees can now use the cloud-based messenger and team collaboration app from Cisco Systems.<\/p>\n<p>In the <a href=\"https:\/\/blog.rwth-aachen.de\/itc\/en\/2023\/10\/20\/der-webex-go-live-steht-kurz-bevor\/\">first blog post about Webex<\/a>, we familiarized you with the first steps. You now know how to install the app and how to log in afterwards.<\/p>\n<p>But what features does Webex offer and how exactly are they used? We will answer these questions in the following article and introduce you to the four most important functions for using Webex at RWTH Aachen University: Softphone, Chat Collaboration, Cloud Calling, and Meetings.<\/p>\n<p><!--more--><\/p>\n<p>&nbsp;<\/p>\n<h3><span style=\"color: #00549f;\">Softphone in the RWTH Telephone System<\/span><\/h3>\n<p>With the integration of the softphone, Webex still has the option of making calls via the RWTH telephone system in addition to a classic telephone set. The central technology on site is the Cisco telephone system of the RWTH. Signaling, switching, and encryption run on the RWTH infrastructure. Availability is provided via the business mobile phone number, while working from home, and worldwide. There is also the option to communicate with the outside via Webex. You can then make calls via audio only as well as with video. More information about the softphone can be found on <a href=\"https:\/\/help.itc.rwth-aachen.de\/en\/service\/54327bb9f93b47baa7e28c47b15d6748\/article\/48d12fa8d9ac4144a2dd7081668f29b4\/\">IT Center Help<\/a>.<\/p>\n<p>&nbsp;<\/p>\n<h3><span style=\"color: #00549f;\">Webex Chat Collaboration<\/span><\/h3>\n<p>Via the chat there is the possibility for simple file sharing. This is a RWTH chat which is fully end-to-end encrypted. The key management servers are operated by RWTH.<\/p>\n<p>&nbsp;<\/p>\n<h3><span style=\"color: #00549f;\">Webex Cloud Calling<\/span><\/h3>\n<p>With Webex Cloud Calling, other Webex participants can be contacted. The connection is end-to-end encrypted. Collaborations and screen sharing are also possible.<\/p>\n<p>&nbsp;<\/p>\n<h3><span style=\"color: #00549f;\">Webex Meetings<\/span><\/h3>\n<p>During video conferences you have the option to use individual background images. Optimized noise cancelling greatly reduces background noise during meetings.<\/p>\n<p>Webex supports standard interfaces so that cross-product participation in video conferences is possible. Video conferences can even be held with external call participants by inviting them to the personal Video Conference room with the provision of an invitation link.<\/p>\n<p>For internal meetings, media data remains within the RWTH network and is not transferred to the cloud. All meetings are end-to-end encrypted. In one space, each member can <a href=\"https:\/\/help.itc.rwth-aachen.de\/en\/service\/54327bb9f93b47baa7e28c47b15d6748\/article\/2ea0e80df062489d9309137dd311a343\/\">start an instant meeting<\/a> or <a href=\"https:\/\/help.itc.rwth-aachen.de\/en\/service\/54327bb9f93b47baa7e28c47b15d6748\/article\/502aacc69aa745deae83a6a4a84ee9a6\/\">schedule it for a later time<\/a>. You can also start a meeting in your personal room. Please note that for this the slider &#8220;<a href=\"https:\/\/help.itc.rwth-aachen.de\/en\/service\/54327bb9f93b47baa7e28c47b15d6748\/article\/48d12fa8d9ac4144a2dd7081668f29b4\/\">Webex meetings organizer<\/a>&#8221; must be activated in the TK-Portal.<\/p>\n<p>Further information and instructions can be found on <a href=\"https:\/\/help.itc.rwth-aachen.de\/en\/service\/54327bb9f93b47baa7e28c47b15d6748\/\">IT Center Help<\/a>.<\/p>\n<p>&nbsp;<\/p>\n<hr \/>\n<p>Responsible for the content of this article are <a href=\"https:\/\/www.itc.rwth-aachen.de\/cms\/it-center\/IT-Center\/Profil\/Team\/~epvp\/Mitarbeiter-CAMPUS-\/?gguid=0x9D576290D1B2D94B9DE6FA27E8B6714C&amp;allou=1&amp;lidx=1\">Thomas B\u00f6ttcher<\/a>, <a href=\"https:\/\/www.itc.rwth-aachen.de\/cms\/it-center\/IT-Center\/Profil\/Team\/~epvp\/Mitarbeiter-CAMPUS-\/?gguid=0xBBEFA250C6B39C40BE9E5AA03887B4EE&amp;allou=1&amp;lidx=1\">Marcel Crolla<\/a>, <a href=\"https:\/\/www.itc.rwth-aachen.de\/cms\/it-center\/IT-Center\/Profil\/Team\/~epvp\/Mitarbeiter-CAMPUS-\/?gguid=PER-WA9GPG2&amp;lidx=1&amp;allou=1\">Jelena Nikoli\u0107<\/a> und <a href=\"https:\/\/www.itc.rwth-aachen.de\/cms\/it-center\/IT-Center\/Profil\/Team\/~epvp\/Mitarbeiter-CAMPUS-\/?gguid=0xD2D117E09D11B441A02FDEBF5C0A0E19&amp;allou=1&amp;lidx=1\">Sabine Scherm<\/a>.<\/p>","protected":false},"excerpt":{"rendered":"<p>Sorry, this entry is only available in Deutsch.<\/p>\n","protected":false},"author":5299,"featured_media":17735,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"c2c_always_allow_admin_comments":false,"footnotes":""},"categories":[306,315],"tags":[177,370,761,217,1024,907,1019],"class_list":["post-17728","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ankuendigungen","category-services-support","tag-app","tag-chat","tag-cisco","tag-rwth","tag-softphone","tag-telefonanlage","tag-webex"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/posts\/17728","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/users\/5299"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/comments?post=17728"}],"version-history":[{"count":10,"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/posts\/17728\/revisions"}],"predecessor-version":[{"id":17742,"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/posts\/17728\/revisions\/17742"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/media\/17735"}],"wp:attachment":[{"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/media?parent=17728"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/categories?post=17728"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/tags?post=17728"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}