{"id":19097,"date":"2024-04-24T12:00:17","date_gmt":"2024-04-24T10:00:17","guid":{"rendered":"https:\/\/blog.rwth-aachen.de\/itc\/?p=19097"},"modified":"2024-05-02T10:54:32","modified_gmt":"2024-05-02T08:54:32","slug":"telefonverwaltung","status":"publish","type":"post","link":"https:\/\/blog.rwth-aachen.de\/itc\/en\/2024\/04\/24\/telefonverwaltung\/","title":{"rendered":"New Function in the Telephone-Administration"},"content":{"rendered":"<div class=\"twoclick_social_bookmarks_post_19097 social_share_privacy clearfix 1.6.4 locale-en_US sprite-en_US\"><\/div><div class=\"twoclick-js\"><script type=\"text\/javascript\">\/* <![CDATA[ *\/\njQuery(document).ready(function($){if($('.twoclick_social_bookmarks_post_19097')){$('.twoclick_social_bookmarks_post_19097').socialSharePrivacy({\"txt_help\":\"Wenn Sie diese Felder durch einen Klick aktivieren, werden Informationen an Facebook, Twitter, Flattr, Xing, t3n, LinkedIn, Pinterest oder Google eventuell ins Ausland \\u00fcbertragen und unter Umst\\u00e4nden auch dort gespeichert. N\\u00e4heres erfahren Sie durch einen Klick auf das <em>i<\\\/em>.\",\"settings_perma\":\"Dauerhaft aktivieren und Daten\\u00fcber-tragung zustimmen:\",\"info_link\":\"http:\\\/\\\/www.heise.de\\\/ct\\\/artikel\\\/2-Klicks-fuer-mehr-Datenschutz-1333879.html\",\"uri\":\"https:\\\/\\\/blog.rwth-aachen.de\\\/itc\\\/en\\\/2024\\\/04\\\/24\\\/telefonverwaltung\\\/\",\"post_id\":19097,\"post_title_referrer_track\":\"New+Function+in+the+Telephone-Administration\",\"display_infobox\":\"on\"});}});\n\/* ]]> *\/<\/script><\/div><p><div id=\"attachment_19099\" style=\"width: 310px\" class=\"wp-caption alignright\"><a href=\"https:\/\/blog.rwth-aachen.de\/itc\/files\/2024\/04\/standard-quality-control-concept-1-scaled.jpg\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-19099\" class=\"size-medium wp-image-19099\" src=\"https:\/\/blog.rwth-aachen.de\/itc\/files\/2024\/04\/standard-quality-control-concept-1-300x200.jpg\" alt=\"Hands on a laptop keyboard\" width=\"300\" height=\"200\" srcset=\"https:\/\/blog.rwth-aachen.de\/itc\/files\/2024\/04\/standard-quality-control-concept-1-300x200.jpg 300w, https:\/\/blog.rwth-aachen.de\/itc\/files\/2024\/04\/standard-quality-control-concept-1-1024x683.jpg 1024w, https:\/\/blog.rwth-aachen.de\/itc\/files\/2024\/04\/standard-quality-control-concept-1-768x512.jpg 768w, https:\/\/blog.rwth-aachen.de\/itc\/files\/2024\/04\/standard-quality-control-concept-1-1536x1024.jpg 1536w, https:\/\/blog.rwth-aachen.de\/itc\/files\/2024\/04\/standard-quality-control-concept-1-2048x1366.jpg 2048w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><p id=\"caption-attachment-19099\" class=\"wp-caption-text\">Source: <a href=\"https:\/\/de.freepik.com\/fotos-kostenlos\/standard-qualitaetssicherungskonzept-m_36027725.htm#fromView=search&amp;page=1&amp;position=0&amp;uuid=87282ec3-2d31-47df-a642-cbf8cdf7874b\">Freepik<\/a><\/p><\/div><\/p>\n<p>Until now, telephone numbers and telephones were managed and controlled centrally.<\/p>\n<p>With a new function in the TK-Portal, administrators can now manage telephones for their facilities independently.<\/p>\n<p>To be able to use this, you need the &#8220;Verwaltung Telefonie&#8221; role, which can be issued to you by the relevant role manager.<\/p>\n<p>You can find out exactly what the new function means below.<\/p>\n<p><!--more--><\/p>\n<p>&nbsp;<\/p>\n<h3><span style=\"color: #00549f;\">What Will Change for You?<\/span><\/h3>\n<p>You can view and edit three different menu items in the TK-Portal.<\/p>\n<p><strong>Telephone Numbers<\/strong><\/p>\n<p>Here you can see an overview of all telephone numbers that are available for your setup, including telephone numbers that have not yet been assigned. In this overview you can also see whether it is the old Alcatel or the new Cisco telephone system.<\/p>\n<p><strong>Telephones<\/strong><\/p>\n<p>In this overview, you can see all the phones that are assigned to your organization. You can also edit several fields, for example to set authorizations or change the phone type.<\/p>\n<p><strong>Registrations<\/strong><\/p>\n<p>Here you can see all users assigned to your organization. You can change the phone number and organization for users who are already registered.<br \/>\nYou can find instructions on how to do this on <a href=\"https:\/\/help.itc.rwth-aachen.de\/en\/service\/cfff1f34d6814a05ae8570d9cca23c1e\/article\/e473a2ac210546a99cd06618392b387b\/\">IT Center Help<\/a>.<\/p>\n<p>&nbsp;<\/p>\n\n\t\t<style>\n\t\t\t#gallery-2 {\n\t\t\t\tmargin: auto;\n\t\t\t}\n\t\t\t#gallery-2 .gallery-item {\n\t\t\t\tfloat: left;\n\t\t\t\tmargin-top: 10px;\n\t\t\t\ttext-align: center;\n\t\t\t\twidth: 50%;\n\t\t\t}\n\t\t\t#gallery-2 img {\n\t\t\t\tborder: 2px solid #cfcfcf;\n\t\t\t}\n\t\t\t#gallery-2 .gallery-caption {\n\t\t\t\tmargin-left: 0;\n\t\t\t}\n\t\t\t\/* see gallery_shortcode() in wp-includes\/media.php *\/\n\t\t<\/style>\n\t\t<div id='gallery-2' class='gallery galleryid-19097 gallery-columns-2 gallery-size-medium'><dl class='gallery-item'>\n\t\t\t<dt class='gallery-icon landscape'>\n\t\t\t\t<a href='https:\/\/blog.rwth-aachen.de\/itc\/en\/2024\/04\/24\/telefonverwaltung\/verwaltung-registrierungen_englisch\/'><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"148\" src=\"https:\/\/blog.rwth-aachen.de\/itc\/files\/2024\/04\/Verwaltung-Registrierungen_englisch-300x148.png\" class=\"attachment-medium size-medium\" alt=\"Registrations in the telephone administration\" aria-describedby=\"gallery-2-19110\" srcset=\"https:\/\/blog.rwth-aachen.de\/itc\/files\/2024\/04\/Verwaltung-Registrierungen_englisch-300x148.png 300w, https:\/\/blog.rwth-aachen.de\/itc\/files\/2024\/04\/Verwaltung-Registrierungen_englisch-1024x506.png 1024w, https:\/\/blog.rwth-aachen.de\/itc\/files\/2024\/04\/Verwaltung-Registrierungen_englisch-768x379.png 768w, https:\/\/blog.rwth-aachen.de\/itc\/files\/2024\/04\/Verwaltung-Registrierungen_englisch-1536x759.png 1536w, https:\/\/blog.rwth-aachen.de\/itc\/files\/2024\/04\/Verwaltung-Registrierungen_englisch.png 1589w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a>\n\t\t\t<\/dt>\n\t\t\t\t<dd class='wp-caption-text gallery-caption' id='gallery-2-19110'>\n\t\t\t\tSource: Own illustration\n\t\t\t\t<\/dd><\/dl><dl class='gallery-item'>\n\t\t\t<dt class='gallery-icon landscape'>\n\t\t\t\t<a href='https:\/\/blog.rwth-aachen.de\/itc\/en\/2024\/04\/24\/telefonverwaltung\/verwaltung-telefone_englisch\/'><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"125\" src=\"https:\/\/blog.rwth-aachen.de\/itc\/files\/2024\/04\/Verwaltung-Telefone_englisch-300x125.png\" class=\"attachment-medium size-medium\" alt=\"Telephones in the telephone administration\" aria-describedby=\"gallery-2-19111\" srcset=\"https:\/\/blog.rwth-aachen.de\/itc\/files\/2024\/04\/Verwaltung-Telefone_englisch-300x125.png 300w, https:\/\/blog.rwth-aachen.de\/itc\/files\/2024\/04\/Verwaltung-Telefone_englisch-1024x428.png 1024w, https:\/\/blog.rwth-aachen.de\/itc\/files\/2024\/04\/Verwaltung-Telefone_englisch-768x321.png 768w, https:\/\/blog.rwth-aachen.de\/itc\/files\/2024\/04\/Verwaltung-Telefone_englisch-1536x642.png 1536w, https:\/\/blog.rwth-aachen.de\/itc\/files\/2024\/04\/Verwaltung-Telefone_englisch.png 1589w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a>\n\t\t\t<\/dt>\n\t\t\t\t<dd class='wp-caption-text gallery-caption' id='gallery-2-19111'>\n\t\t\t\tSource: Own illustration\n\t\t\t\t<\/dd><\/dl><br style=\"clear: both\" \/>\n\t\t<\/div>\n\n<p>&nbsp;<\/p>\n<h3><span style=\"color: #00549f;\"><strong>What Happens Next?<\/strong><\/span><\/h3>\n<p>New users currently register with an application in the TK-Portal. In the future, this step will no longer be necessary. Administrators will be informed automatically about new and departing employees and can complete the registration process directly. You will be informed of the change in good time.<\/p>\n<p>If you have any questions or problems, you can contact the IT-ServiceDesk (<a href=\"mailto:servicedesk@itc.rwth-aachen.de\">servicedesk@itc.rwth-aachen.de<\/a>).<\/p>\n<p>&nbsp;<\/p>\n<hr \/>\n<p>Responsible for the content of this article are <a href=\"https:\/\/www.itc.rwth-aachen.de\/cms\/it-center\/it-center\/profil\/team\/~epvp\/mitarbeiter-campus-\/?allou=1&amp;gguid=PER-M522H6J&amp;lidx=1\">Moritz Haine<\/a> and <a href=\"https:\/\/www.itc.rwth-aachen.de\/cms\/it-center\/it-center\/profil\/team\/~epvp\/mitarbeiter-campus-\/?allou=1&amp;gguid=PER-A5ZE3KS&amp;lidx=1\">Corinna Hausberg<\/a>.<\/p>","protected":false},"excerpt":{"rendered":"<p>Sorry, this entry is only available in Deutsch.<\/p>\n","protected":false},"author":4285,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"c2c_always_allow_admin_comments":false,"footnotes":""},"categories":[306,312,315],"tags":[1119,1118,905,323],"class_list":["post-19097","post","type-post","status-publish","format-standard","hentry","category-ankuendigungen","category-insight-it-center","category-services-support","tag-telefonie","tag-telefonverwaltung","tag-tk-portal","tag-verwaltung"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 4.9.8 - aioseo.com -->\n\t<meta name=\"description\" content=\"Administrierende k\u00f6nnen nun mit einer neuen Funktion im TK-Portal die Telefonverwaltung f\u00fcr ihre Einrichtung selbstst\u00e4ndig vornehmen \u2022\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<meta name=\"author\" content=\"Erdem, Sara\"\/>\n\t<meta name=\"keywords\" 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