{"id":19544,"date":"2024-06-19T14:02:57","date_gmt":"2024-06-19T12:02:57","guid":{"rendered":"https:\/\/blog.rwth-aachen.de\/itc\/?p=19544"},"modified":"2024-06-19T16:27:37","modified_gmt":"2024-06-19T14:27:37","slug":"it-center-zufriedenheitsumfrage-2023-ergebnisse","status":"publish","type":"post","link":"https:\/\/blog.rwth-aachen.de\/itc\/en\/2024\/06\/19\/it-center-zufriedenheitsumfrage-2023-ergebnisse\/","title":{"rendered":"IT Center Satisfaction Survey 2023 &#8211; The Results are In!"},"content":{"rendered":"<div class=\"twoclick_social_bookmarks_post_19544 social_share_privacy clearfix 1.6.4 locale-en_US sprite-en_US\"><\/div><div class=\"twoclick-js\"><script type=\"text\/javascript\">\/* <![CDATA[ *\/\njQuery(document).ready(function($){if($('.twoclick_social_bookmarks_post_19544')){$('.twoclick_social_bookmarks_post_19544').socialSharePrivacy({\"txt_help\":\"Wenn Sie diese Felder durch einen Klick aktivieren, werden Informationen an Facebook, Twitter, Flattr, Xing, t3n, LinkedIn, Pinterest oder Google eventuell ins Ausland \\u00fcbertragen und unter Umst\\u00e4nden auch dort gespeichert. N\\u00e4heres erfahren Sie durch einen Klick auf das <em>i<\\\/em>.\",\"settings_perma\":\"Dauerhaft aktivieren und Daten\\u00fcber-tragung zustimmen:\",\"info_link\":\"http:\\\/\\\/www.heise.de\\\/ct\\\/artikel\\\/2-Klicks-fuer-mehr-Datenschutz-1333879.html\",\"uri\":\"https:\\\/\\\/blog.rwth-aachen.de\\\/itc\\\/en\\\/2024\\\/06\\\/19\\\/it-center-zufriedenheitsumfrage-2023-ergebnisse\\\/\",\"post_id\":19544,\"post_title_referrer_track\":\"IT+Center+Satisfaction+Survey+2023+%26%238211%3B+The+Results+are+In%21\",\"display_infobox\":\"on\"});}});\n\/* ]]> *\/<\/script><\/div><p><div id=\"attachment_19572\" style=\"width: 310px\" class=\"wp-caption alignright\"><a href=\"https:\/\/blog.rwth-aachen.de\/itc\/files\/2024\/06\/Umfrage-1.png\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-19572\" class=\"size-medium wp-image-19572\" src=\"https:\/\/blog.rwth-aachen.de\/itc\/files\/2024\/06\/Umfrage-1-300x200.png\" alt=\"Feedback emojis in different colours\" width=\"300\" height=\"200\" srcset=\"https:\/\/blog.rwth-aachen.de\/itc\/files\/2024\/06\/Umfrage-1-300x200.png 300w, https:\/\/blog.rwth-aachen.de\/itc\/files\/2024\/06\/Umfrage-1-1024x683.png 1024w, https:\/\/blog.rwth-aachen.de\/itc\/files\/2024\/06\/Umfrage-1-768x512.png 768w, https:\/\/blog.rwth-aachen.de\/itc\/files\/2024\/06\/Umfrage-1-1536x1024.png 1536w, https:\/\/blog.rwth-aachen.de\/itc\/files\/2024\/06\/Umfrage-1-2048x1365.png 2048w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><p id=\"caption-attachment-19572\" class=\"wp-caption-text\">Source: Own illustration<\/p><\/div><\/p>\n<p>In October and November 2023, we conducted our annual IT Center Satisfaction Survey, in which all members of the RWTH Aachen University were able to rate the services and support offered by the IT Center.<\/p>\n<p>In the survey, we also asked for your suggestions for improvements.<\/p>\n<p>What are the results?<\/p>\n<p><!--more--><\/p>\n<p>Over the past few years, your satisfaction with our services and support has increased steadily.<\/p>\n<p>&nbsp;<\/p>\n<h3><span style=\"color: #00549f;\">Curious Now?<\/span><\/h3>\n<p>Would you like to know how the results turned out in detail? Then take a look at our <a href=\"https:\/\/www.itc.rwth-aachen.de\/cms\/it-center\/it-center\/engagement\/~gpbx\/umfragen\/?lidx=1\">IT Center website<\/a> (available only in German). We hope you enjoy reading it!<\/p>\n<p>We would like to take this opportunity to thank all participants for their feedback and numerous constructive suggestions. It is only with your feedback that we can continuously optimize our services and support for and with you and adapt them to your needs and circumstances.<\/p>\n<p>&nbsp;<\/p>\n<hr \/>\n<p>Responsible for the content of this article is <a href=\"https:\/\/www.itc.rwth-aachen.de\/cms\/it-center\/it-center\/profil\/team\/~epvp\/mitarbeiter-campus-\/?allou=1&amp;gguid=PER-K3BQB3F&amp;lidx=1\">Marc Schulz<\/a>.<\/p>","protected":false},"excerpt":{"rendered":"<p>Sorry, this entry is only available in Deutsch.<\/p>\n","protected":false},"author":4285,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"c2c_always_allow_admin_comments":false,"footnotes":""},"categories":[312,313,315],"tags":[],"class_list":["post-19544","post","type-post","status-publish","format-standard","hentry","category-insight-it-center","category-interviews-umfragen","category-services-support"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/posts\/19544","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/users\/4285"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/comments?post=19544"}],"version-history":[{"count":10,"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/posts\/19544\/revisions"}],"predecessor-version":[{"id":19575,"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/posts\/19544\/revisions\/19575"}],"wp:attachment":[{"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/media?parent=19544"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/categories?post=19544"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/tags?post=19544"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}