{"id":20514,"date":"2024-10-18T12:00:28","date_gmt":"2024-10-18T10:00:28","guid":{"rendered":"https:\/\/blog.rwth-aachen.de\/itc\/?p=20514"},"modified":"2024-10-14T14:26:14","modified_gmt":"2024-10-14T12:26:14","slug":"basics-an-der-rwth-e-mail","status":"publish","type":"post","link":"https:\/\/blog.rwth-aachen.de\/itc\/en\/2024\/10\/18\/basics-an-der-rwth-e-mail\/","title":{"rendered":"Basics at RWTH: E-Mail"},"content":{"rendered":"<div class=\"twoclick_social_bookmarks_post_20514 social_share_privacy clearfix 1.6.4 locale-en_US sprite-en_US\"><\/div><div class=\"twoclick-js\"><script type=\"text\/javascript\">\/* <![CDATA[ *\/\njQuery(document).ready(function($){if($('.twoclick_social_bookmarks_post_20514')){$('.twoclick_social_bookmarks_post_20514').socialSharePrivacy({\"txt_help\":\"Wenn Sie diese Felder durch einen Klick aktivieren, werden Informationen an Facebook, Twitter, Flattr, Xing, t3n, LinkedIn, Pinterest oder Google eventuell ins Ausland \\u00fcbertragen und unter Umst\\u00e4nden auch dort gespeichert. N\\u00e4heres erfahren Sie durch einen Klick auf das <em>i<\\\/em>.\",\"settings_perma\":\"Dauerhaft aktivieren und Daten\\u00fcber-tragung zustimmen:\",\"info_link\":\"http:\\\/\\\/www.heise.de\\\/ct\\\/artikel\\\/2-Klicks-fuer-mehr-Datenschutz-1333879.html\",\"uri\":\"https:\\\/\\\/blog.rwth-aachen.de\\\/itc\\\/en\\\/2024\\\/10\\\/18\\\/basics-an-der-rwth-e-mail\\\/\",\"post_id\":20514,\"post_title_referrer_track\":\"Basics+at+RWTH%3A+E-Mail\",\"display_infobox\":\"on\"});}});\n\/* ]]> *\/<\/script><\/div><p><div id=\"attachment_20518\" style=\"width: 310px\" class=\"wp-caption alignright\"><a href=\"https:\/\/blog.rwth-aachen.de\/itc\/files\/2024\/10\/Basics-an-der-RWTH-1.png\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-20518\" class=\"size-medium wp-image-20518\" src=\"https:\/\/blog.rwth-aachen.de\/itc\/files\/2024\/10\/Basics-an-der-RWTH-1-300x200.png\" alt=\"Vectors using email and communication icons with a large letter icon in the background.\" width=\"300\" height=\"200\" srcset=\"https:\/\/blog.rwth-aachen.de\/itc\/files\/2024\/10\/Basics-an-der-RWTH-1-300x200.png 300w, https:\/\/blog.rwth-aachen.de\/itc\/files\/2024\/10\/Basics-an-der-RWTH-1-768x512.png 768w, https:\/\/blog.rwth-aachen.de\/itc\/files\/2024\/10\/Basics-an-der-RWTH-1.png 891w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><p id=\"caption-attachment-20518\" class=\"wp-caption-text\">Source: <a href=\"https:\/\/de.freepik.com\/vektoren-kostenlos\/e-mail-marketing-internet-chat-24-stunden-support_12084798.htm#fromView=search&amp;page=1&amp;position=6&amp;uuid=2ccad3bc-186d-485a-ad72-602798bfd265\">Freepik<\/a><\/p><\/div><\/p>\n<p>As part of our blog series \u201cBasics at RWTH\u201d, today we are introducing you to the RWTH e-mail service, which is essential for your daily communication in everyday university life. We have compiled the most important information for you so that you can get started quickly and easily with your e-mail inbox &#8211; if you haven&#8217;t already done so.<\/p>\n<p>&nbsp;<\/p>\n<p><!--more--><\/p>\n<p>&nbsp;<\/p>\n<h3><span style=\"color: #00549f;\">What Is the RWTH E-Mail Service?<\/span><\/h3>\n<p>This service from the IT Center offers a comprehensive solution for e-mail communication during your studies &#8211; and beyond if you wish.<\/p>\n<p>It includes the basic provision and support of e-mail functionality as well as calendar and appointment management. For your security, incoming e-mail traffic is checked for viruses (malicious code), macros and SPAM, and outgoing e-mail is checked for viruses.<\/p>\n<p>Students, employees, scholarship holders and RWTH partners are entitled to an e-mail address ending in @rwth-aachen.de. Each mailbox is set up with a storage space of 2 GB. Deleted items such as emails are stored for 28 days and can be restored during this time.<\/p>\n<p>For students, the mailbox is set up automatically when they register in Identity Management. All others can request the mailbox informally by e-mail from the <a href=\"https:\/\/www.itc.rwth-aachen.de\/cms\/it-center\/services\/support-moeglichkeiten\/~smkoi\/it-servicedesk\/?lidx=1\">IT Service Desk<\/a>.<\/p>\n<p>Are you an RWTH alumni and don&#8217;t (yet) have a personal RWTH address? If you register in the alumni network, you can apply for an RWTH e-mail address as part of this process. You can find out more on the <a href=\"https:\/\/www.rwth-aachen.de\/cms\/root\/studium\/nach-dem-studium\/~ekj\/alumni\/?lidx=1\">Alumni Network pages<\/a>.<\/p>\n<p>&nbsp;<\/p>\n<h3><span style=\"color: #00549f;\">Setting up Mailboxes &amp; E-Mail Addresses<\/span><\/h3>\n<p>When enrolling, all students receive a personal e-mail address in the format <a href=\"mailto:vorname.nachname@rwth-aachen.de\">vorname.nachname@rwth-aachen.de<\/a>. This mailbox is created when the ConnectMe coupon is redeemed. Before using it for the first time, a password must first be assigned in IdM Selfservice for the \u201cRWTH-E-Mail\u201d service, as no password is preset when it is created.<\/p>\n<p>People who re-register will use their existing mailbox. If this is no longer available due to inactivity, it can be set up again in the IdM Selfservice, provided that the activation has been completed and the status \u201cRWTH student\u201d has been restored.<\/p>\n<p>You can find out how to set a password in <a href=\"https:\/\/idm.rwth-aachen.de\/selfservice\/PersonalData?9\">IdM Selfservice<\/a> at <a href=\"https:\/\/help.itc.rwth-aachen.de\/en\/service\/rhb2fhkpjhb7\/article\/6bb72bcccb2c48e9805238b3131f62b2\/\">IT Center Help<\/a>. You can read more about IdM Selfservice in the <a href=\"https:\/\/blog.rwth-aachen.de\/itc\/en\/2024\/07\/31\/basics-an-der-rwth-idm-selfservice\/\">first part<\/a> of our blog series.<\/p>\n<p>&nbsp;<\/p>\n<h3><span style=\"color: #00549f;\">Access to Your E-Mail Inbox<\/span><\/h3>\n<p>Have you registered and set your password? Great, then you&#8217;re ready to go!<\/p>\n<p>You can use the <a href=\"https:\/\/mail.rwth-aachen.de\/\">RWTH Mail app<\/a> to retrieve and send emails. Simply open it in your browser. Alternatively, you can integrate your RWTH e-mail address into an e-mail client. You can find information and instructions on how to integrate it into email clients at <a href=\"https:\/\/help.itc.rwth-aachen.de\/en\/service\/1jefzdccuvuch\/article\/f4222bdf65594c478998c926c70052c3\/\">IT Center Help<\/a>.<\/p>\n<p>The e-mail username for logging into the RWTH Mail App consists of your \u201cregular\u201d username in the format ab123456, supplemented by the ending @rwth-aachen.de. For example: ab123456@rwth-aachen.de.<\/p>\n<p>But this is not your e-mail address! This has the format <a href=\"mailto:vorname.nachname@rwth-aachen.de\">vorname.nachname@rwth-aachen.de<\/a> and is used for the regular sending and receiving of emails.<\/p>\n<p>&nbsp;<\/p>\n<h3><span style=\"color: #00549f;\">What Is My E-Mail Address?<\/span><\/h3>\n<p>If you are unsure what your e-mail address is, you can check this in two ways:<\/p>\n<ol>\n<li>Call up the <a href=\"https:\/\/idm.rwth-aachen.de\/selfservice\/Accounts?4\">account overview<\/a> in IdM Selfservice under \u201cAccounts and passwords\u201d. Then look for the account \u201cRWTH-E-Mail\u201d in the table and click on the pencil at the end of the line. On the next page you will find the field \u201cSender address\u201d. Your e-mail address is there.<\/li>\n<li>Alternatively, you can see the e-mail address after logging in to the <a href=\"https:\/\/mail.rwth-aachen.de\/\">Outlook Web App (OWA)<\/a> by clicking on the person icon in the top right-hand corner.<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<h3><span style=\"color: #00549f;\">Support and Help<\/span><\/h3>\n<p>If you have any questions or problems when setting up or using your e-mail account, the <a href=\"https:\/\/www.itc.rwth-aachen.de\/cms\/it-center\/services\/support-moeglichkeiten\/~smkoi\/it-servicedesk\/?lidx=1\">IT ServiceDesk<\/a> team will be happy to help you.<\/p>\n<p>For detailed instructions and further information on the RWTH Aachen University e-mail service, please visit <a href=\"https:\/\/help.itc.rwth-aachen.de\/en\/service\/1jefzdccuvuch\/\">IT Center Help<\/a>. There you will find individual and detailed instructions on <a href=\"https:\/\/help.itc.rwth-aachen.de\/en\/service\/1jefzdccuvuch\/article\/44343c9765a44f1cad23f0c4cd75f856\/\">e-mail security<\/a>, <a href=\"https:\/\/help.itc.rwth-aachen.de\/en\/service\/1jefzdccuvuch\/article\/cf05b9b569cb41d48fb61358d800cb71\/\">e-mail address lifecycle<\/a>, <a href=\"https:\/\/help.itc.rwth-aachen.de\/en\/service\/1jefzdccuvuch\/article\/f4222bdf65594c478998c926c70052c3\/\">setting up e-mail clients<\/a> and more.<\/p>\n<p>&nbsp;<\/p>\n<hr \/>\n<p>Responsible for the content of this article are <a href=\"https:\/\/www.itc.rwth-aachen.de\/cms\/it-center\/it-center\/profil\/team\/~epvp\/mitarbeiter-campus-\/?allou=1&amp;gguid=PER-FSX9U9J&amp;lidx=1\">Malak Mostafa<\/a> and <a href=\"https:\/\/www.itc.rwth-aachen.de\/cms\/it-center\/it-center\/profil\/team\/~epvp\/mitarbeiter-campus-\/?allou=1&amp;gguid=PER-8U79CZD&amp;lidx=1\">Linda Stroh<\/a>.<\/p>","protected":false},"excerpt":{"rendered":"<p>Sorry, this entry is only available in Deutsch.<\/p>\n","protected":false},"author":6019,"featured_media":20515,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"c2c_always_allow_admin_comments":false,"footnotes":""},"categories":[311,312,314,315],"tags":[1242,1243,50,357,554,1105,1196,1198,951,503,136,118,81,61,792,791,1104,217,1029,51,678,170],"class_list":["post-20514","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-fun-facts","category-insight-it-center","category-it-sicherheit","category-services-support","tag-basics-an-der-rwth","tag-basics-at-the-rwth","tag-e-mail","tag-e-mail-lifecycle","tag-e-mail-adressen","tag-e-mail-client","tag-e-mail-passwort","tag-e-mail-postfach","tag-e-mail-sicherheit","tag-e-mails","tag-email","tag-idm-selfservice","tag-it-security","tag-it-sicherheit","tag-microsoft-outlook","tag-outlook","tag-owa","tag-rwth","tag-rwth-aachen","tag-rwth-mail","tag-rwth-mailapp","tag-selfservice"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/posts\/20514","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/users\/6019"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/comments?post=20514"}],"version-history":[{"count":4,"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/posts\/20514\/revisions"}],"predecessor-version":[{"id":20529,"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/posts\/20514\/revisions\/20529"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/media\/20515"}],"wp:attachment":[{"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/media?parent=20514"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/categories?post=20514"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/tags?post=20514"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}