{"id":23291,"date":"2025-11-24T12:00:37","date_gmt":"2025-11-24T11:00:37","guid":{"rendered":"https:\/\/blog.rwth-aachen.de\/itc\/?p=23291"},"modified":"2025-11-21T12:33:17","modified_gmt":"2025-11-21T11:33:17","slug":"ritchy-umfrage","status":"publish","type":"post","link":"https:\/\/blog.rwth-aachen.de\/itc\/en\/2025\/11\/24\/ritchy-umfrage\/","title":{"rendered":"Ritchy \u2013 Your Opinion Matters!"},"content":{"rendered":"<div class=\"twoclick_social_bookmarks_post_23291 social_share_privacy clearfix 1.6.4 locale-en_US sprite-en_US\"><\/div><div class=\"twoclick-js\"><script type=\"text\/javascript\">\/* <![CDATA[ *\/\njQuery(document).ready(function($){if($('.twoclick_social_bookmarks_post_23291')){$('.twoclick_social_bookmarks_post_23291').socialSharePrivacy({\"txt_help\":\"Wenn Sie diese Felder durch einen Klick aktivieren, werden Informationen an Facebook, Twitter, Flattr, Xing, t3n, LinkedIn, Pinterest oder Google eventuell ins Ausland \\u00fcbertragen und unter Umst\\u00e4nden auch dort gespeichert. N\\u00e4heres erfahren Sie durch einen Klick auf das <em>i<\\\/em>.\",\"settings_perma\":\"Dauerhaft aktivieren und Daten\\u00fcber-tragung zustimmen:\",\"info_link\":\"http:\\\/\\\/www.heise.de\\\/ct\\\/artikel\\\/2-Klicks-fuer-mehr-Datenschutz-1333879.html\",\"uri\":\"https:\\\/\\\/blog.rwth-aachen.de\\\/itc\\\/en\\\/2025\\\/11\\\/24\\\/ritchy-umfrage\\\/\",\"post_id\":23291,\"post_title_referrer_track\":\"Ritchy+%E2%80%93+Your+Opinion+Matters%21\",\"display_infobox\":\"on\"});}});\n\/* ]]> *\/<\/script><\/div><p><div id=\"attachment_22888\" style=\"width: 310px\" class=\"wp-caption alignright\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-22888\" class=\"wp-image-22888 size-medium\" src=\"https:\/\/blog.rwth-aachen.de\/itc\/files\/2025\/09\/Ritchy_20250919_BAU_Blog-1-300x200.png\" alt=\"Head of a raccoon\" width=\"300\" height=\"200\" srcset=\"https:\/\/blog.rwth-aachen.de\/itc\/files\/2025\/09\/Ritchy_20250919_BAU_Blog-1-300x200.png 300w, https:\/\/blog.rwth-aachen.de\/itc\/files\/2025\/09\/Ritchy_20250919_BAU_Blog-1-1024x683.png 1024w, https:\/\/blog.rwth-aachen.de\/itc\/files\/2025\/09\/Ritchy_20250919_BAU_Blog-1-768x512.png 768w, https:\/\/blog.rwth-aachen.de\/itc\/files\/2025\/09\/Ritchy_20250919_BAU_Blog-1.png 1500w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><p id=\"caption-attachment-22888\" class=\"wp-caption-text\">Source: Own Illustration<\/p><\/div><\/p>\n<p>Since April 2025, our chatbot <a href=\"https:\/\/ritchy.itc.rwth-aachen.de\/\">Ritchy<\/a> has been available to assist you around the clock, even after our <a href=\"https:\/\/help.itc.rwth-aachen.de\/en\/service\/b734502cd73e4201b1f763a65a61bf9c\/article\/cbf1b80232b34626bbd53dda48578c09\/\">regular support hours<\/a>. It provides answers, tips, and suggested solutions, and is designed to complement our personal customer support services.<\/p>\n<p>We have already introduced Ritchy in a <a href=\"https:\/\/blog.rwth-aachen.de\/itc\/2025\/09\/22\/ritchy\/\">previous blog post<\/a> and explained its advantages and special features.<\/p>\n<p>If you would like to learn more about our chatbot, we highly recommend taking a look at this article.<\/p>\n<p>&nbsp;<\/p>\n<p><!--more--><\/p>\n<h3><span style=\"color: #00549f;\"><strong>Your opinion is important to us<\/strong><\/span><\/h3>\n<p>In addition to the integrated feedback system, where you can rate each answer with a thumbs up or down, we would now like to measure the acceptance and willingness to use the chatbot for the first time. Our goal: to tailor Ritchy even better to your needs &#8211; and for that we need your support!<\/p>\n<p>&nbsp;<\/p>\n<h3><span style=\"color: #00549f;\"><strong>How to participate<\/strong><\/span><\/h3>\n<p>If you have already used Ritchy, we invite you to participate in our survey. The <a href=\"https:\/\/www.itc.rwth-aachen.de\/ritchy-umfrage\">survey<\/a> will run from November 19, 2025, to January 18, 2026.<\/p>\n<p>The survey is anonymous, takes only about 10 minutes to complete, and can be filled out in German or English.<\/p>\n<p>If you haven&#8217;t tried Ritchy yet, you are welcome to do so and then answer the survey.<\/p>\n<p>Your experiences, ideas, and suggestions for improvement will help us optimize Ritchy specifically according to your requirements.<\/p>\n<p>&nbsp;<\/p>\n<h3><span style=\"color: #00549f;\"><strong>It&#8217;s worth taking part! <\/strong><\/span><\/h3>\n<p>As a small thank you, we are giving away 15 \u201c<a href=\"https:\/\/www.schenk-lokal.de\/stadt-aachen\/\">Schenk Lokal Aachen<\/a>\u201d vouchers worth \u20ac15 each to all participants. You can use these to shop at numerous retailers in Aachen \u2013 your opinion pays off directly.<\/p>\n<p>So: Join in, test Ritchy, and share your experiences with us. Every vote counts!<\/p>\n<p>Take part in the <a href=\"https:\/\/www.itc.rwth-aachen.de\/ritchy-umfrage\">survey<\/a> now!<\/p>\n<hr \/>\n<p>Responsible for the content of this article is <a href=\"https:\/\/www.itc.rwth-aachen.de\/cms\/it-center\/it-center\/profil\/team\/~epvp\/mitarbeiter-campus-\/?gguid=PER-BWYE3CN&amp;allou=1&amp;lidx=1\">Kyra Heiden<\/a>.<\/p>","protected":false},"excerpt":{"rendered":"<p>Sorry, this entry is only available in Deutsch.<\/p>\n","protected":false},"author":1859,"featured_media":22887,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"c2c_always_allow_admin_comments":false,"footnotes":""},"categories":[313],"tags":[1543,112,620,1491,111],"class_list":["post-23291","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-interviews-umfragen","tag-chatbot","tag-feedback","tag-ki","tag-ritchy","tag-umfrage"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 4.9.8 - aioseo.com -->\n\t<meta name=\"description\" content=\"Unser Chatbot Ritchy ist rund um die Uhr f\u00fcr euch da. 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