{"id":23505,"date":"2025-12-29T11:00:46","date_gmt":"2025-12-29T10:00:46","guid":{"rendered":"https:\/\/blog.rwth-aachen.de\/itc\/?p=23505"},"modified":"2025-12-29T08:52:00","modified_gmt":"2025-12-29T07:52:00","slug":"jahresrueckblick-2025","status":"publish","type":"post","link":"https:\/\/blog.rwth-aachen.de\/itc\/en\/2025\/12\/29\/jahresrueckblick-2025\/","title":{"rendered":"The IT Center Year in Review 2025"},"content":{"rendered":"<div class=\"twoclick_social_bookmarks_post_23505 social_share_privacy clearfix 1.6.4 locale-en_US sprite-en_US\"><\/div><div class=\"twoclick-js\"><script type=\"text\/javascript\">\/* <![CDATA[ *\/\njQuery(document).ready(function($){if($('.twoclick_social_bookmarks_post_23505')){$('.twoclick_social_bookmarks_post_23505').socialSharePrivacy({\"txt_help\":\"Wenn Sie diese Felder durch einen Klick aktivieren, werden Informationen an Facebook, Twitter, Flattr, Xing, t3n, LinkedIn, Pinterest oder Google eventuell ins Ausland \\u00fcbertragen und unter Umst\\u00e4nden auch dort gespeichert. N\\u00e4heres erfahren Sie durch einen Klick auf das <em>i<\\\/em>.\",\"settings_perma\":\"Dauerhaft aktivieren und Daten\\u00fcber-tragung zustimmen:\",\"info_link\":\"http:\\\/\\\/www.heise.de\\\/ct\\\/artikel\\\/2-Klicks-fuer-mehr-Datenschutz-1333879.html\",\"uri\":\"https:\\\/\\\/blog.rwth-aachen.de\\\/itc\\\/en\\\/2025\\\/12\\\/29\\\/jahresrueckblick-2025\\\/\",\"post_id\":23505,\"post_title_referrer_track\":\"The+IT+Center+Year+in+Review+2025\",\"display_infobox\":\"on\"});}});\n\/* ]]> *\/<\/script><\/div><p><div id=\"attachment_23506\" style=\"width: 310px\" class=\"wp-caption alignright\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-23506\" class=\"wp-image-23506 size-medium\" src=\"https:\/\/blog.rwth-aachen.de\/itc\/files\/2025\/12\/Blog-Layout-4-300x200.png\" alt=\"\" width=\"300\" height=\"200\" srcset=\"https:\/\/blog.rwth-aachen.de\/itc\/files\/2025\/12\/Blog-Layout-4-300x200.png 300w, https:\/\/blog.rwth-aachen.de\/itc\/files\/2025\/12\/Blog-Layout-4-1024x683.png 1024w, https:\/\/blog.rwth-aachen.de\/itc\/files\/2025\/12\/Blog-Layout-4-768x512.png 768w, https:\/\/blog.rwth-aachen.de\/itc\/files\/2025\/12\/Blog-Layout-4-1536x1024.png 1536w, https:\/\/blog.rwth-aachen.de\/itc\/files\/2025\/12\/Blog-Layout-4-2048x1365.png 2048w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><p id=\"caption-attachment-23506\" class=\"wp-caption-text\">Source: <a href=\"https:\/\/de.freepik.com\/vektoren-kostenlos\/abstrakter-hintergrund-fuer-ein-frohes-neues-jahr-mit-modernem-minimalistischem-textdesign_421046707.htm#fromView=search&amp;page=1&amp;position=33&amp;uuid=61291aee-fb75-422f-b226-977edd9f851e&amp;query=2026\">Freepik<\/a><\/p><\/div><\/p>\n<p>2025 was a year full of change for the IT Center, both technically and organizationally, as well as on a human level. While new services were launched, major infrastructure projects were implemented, and digital work processes continued to converge, there were also many moments that enriched our everyday work. Whether new AI initiatives, important security measures, service updates, or team events: the year was marked by change.<\/p>\n<p>In our annual review, we summarize the developments that had a particular impact and the highlights that accompanied us in 2025.<\/p>\n<p><!--more--><\/p>\n<p>&nbsp;<\/p>\n<h3><span style=\"color: #00549f;\">Experiencing Community: Celebrations, Events, and Special Moments<\/span><\/h3>\n<p>This year, too, there were numerous events on the program that strengthened our collaboration and gave our community new impetus. The <a href=\"https:\/\/blog.rwth-aachen.de\/itc\/en\/2025\/07\/30\/ein-hoch-auf-den-sommer-und-das-it-center\/\">summer party<\/a>, <a href=\"https:\/\/blog.rwth-aachen.de\/itc\/en\/2025\/06\/11\/betriebsausflug-2025\/\">company excursion<\/a>, <a href=\"https:\/\/blog.rwth-aachen.de\/itc\/en\/2025\/10\/08\/it-center-oktoberfest-2025\/\">Oktoberfest<\/a>, and <a href=\"https:\/\/blog.rwth-aachen.de\/itc\/en\/2025\/12\/22\/weihnachtsfeier-2025\/\">Christmas party<\/a> provided opportunities for encounters, exchanges, and team spirit. At the <a href=\"https:\/\/blog.rwth-aachen.de\/itc\/en\/2025\/10\/01\/das-it-center-der-rwth-beim-12-aachener-firmenlauf\/\">company run<\/a>, our colleagues were once again active in sports and set an example for team spirit on and off the track.<\/p>\n<p>&nbsp;<\/p>\n<h3><span style=\"color: #00549f;\">New Services and Technical Milestones<\/span><\/h3>\n<p>2025 was a year of major technical changes and successful launches:<\/p>\n<ul>\n<li><a href=\"https:\/\/blog.rwth-aachen.de\/itc\/en\/2025\/05\/21\/git-nrw\/\">nrw<\/a>, <a href=\"https:\/\/blog.rwth-aachen.de\/itc\/en\/2025\/10\/10\/elnrwth-im-regelbetrieb\/\">ELN<\/a>, and <a href=\"https:\/\/blog.rwth-aachen.de\/itc\/en\/2025\/01\/20\/migration-von-rds-zu-datastorage-nrw\/\">DataStorage.nrw<\/a> were successfully launched, expanding our service landscape with powerful tools for research and science.<\/li>\n<li>The <a href=\"https:\/\/blog.rwth-aachen.de\/itc\/en\/2025\/02\/24\/microsoft-azure\/\">productive operation of Microsoft<\/a> Azure marked a significant step toward hybrid cloud infrastructures.<\/li>\n<li>The <a href=\"https:\/\/blog.rwth-aachen.de\/itc\/en\/2025\/06\/04\/partner-verfahren\/\">replacement of the partner procedure<\/a> and <a href=\"https:\/\/blog.rwth-aachen.de\/itc\/en\/2025\/07\/28\/der-neue-rwth-software-shop\/\">the new software shop<\/a> ensured modernized and simplified processes.<\/li>\n<li>Large migration projects such as the <a href=\"https:\/\/blog.rwth-aachen.de\/itc\/en\/2025\/07\/16\/x-win-migration-abgeschlossen\/\">X-WiN migration<\/a> and the <a href=\"https:\/\/blog.rwth-aachen.de\/itc\/en\/2025\/08\/20\/erfolgreiche-migration-von-sciebo-auf-nextcloud\/\">migration from sciebo to Nextcloud<\/a> contributed to the stability and future viability of the IT infrastructure.<\/li>\n<\/ul>\n<p>These innovations are making a significant contribution to the digital development of RWTH Aachen University and to meeting the growing demands of research, administration, and teaching.<\/p>\n<p>&nbsp;<\/p>\n<h3><span style=\"color: #00549f;\">Focus on IT Security<\/span><\/h3>\n<p>One topic that was particularly relevant for us in 2025 was <a href=\"https:\/\/blog.rwth-aachen.de\/itc\/en\/2025\/12\/05\/phishing-erkennen\/\">phishing<\/a>. The high number of fraudulent emails made it necessary to raise awareness across the board. Together with the RWTH community, we were able to make an important contribution to cyber security through communication measures, advice, and education.<\/p>\n<p>&nbsp;<\/p>\n<h3><span style=\"color: #00549f;\">Research, AI &amp; Networking<\/span><\/h3>\n<p>With initiatives such as <a href=\"https:\/\/blog.rwth-aachen.de\/itc\/en?s=ki+connect\">KI:connect.nrw<\/a>, <a href=\"https:\/\/blog.rwth-aachen.de\/itc\/en\/2025\/01\/22\/westai-2\/\">WestAI<\/a>, and other projects in the field of artificial intelligence and digitalization, we have set new impulses this year. The goal was and remains to make innovations visible, promote exchange, and support research in the long term.<\/p>\n<p>One highlight this year was the introduction of our new AI-supported chatbot: <a href=\"https:\/\/blog.rwth-aachen.de\/itc\/en?s=ritchy\">Ritchy<\/a>. It is a great help in handling the approximately 65,000 inquiries received by the IT-ServiceDesk each year.<\/p>\n<p>There were also innovations in communication: we were able to establish new social media channels and expand the dialogue with the community with <a href=\"https:\/\/bsky.app\/profile\/itc.rwth-aachen.de\">Bluesky<\/a> and <a href=\"https:\/\/blog.rwth-aachen.de\/itc\/en\/2025\/04\/23\/it-wissen-zum-scrollen\/\">Instagram<\/a>.<\/p>\n<p>&nbsp;<\/p>\n<h3><span style=\"color: #00549f;\">Awards &amp; Special Achievements<\/span><\/h3>\n<p>One of the highlights of the year was the <a href=\"https:\/\/blog.rwth-aachen.de\/itc\/en\/2025\/06\/25\/eunis-2025-best-paper-award-auszeichnung-fuer-das-it-center\/\">EUNIS 2025 Best Paper Award<\/a>, which was presented to our colleagues Bernd Decker and Denise Dittrich for their work on cost management of generative AI in higher education. The award underscores the scientific excellence of our team. In addition, <a href=\"https:\/\/blog.rwth-aachen.de\/itc\/en\/2025\/05\/28\/re-zertifiziert-verlasslicher-it-support\/\">IT Support was successfully recertified<\/a>, which is further proof of its professionalism, quality, and customer focus.<\/p>\n<p>&nbsp;<\/p>\n<h3><span style=\"color: #00549f;\">Modernization in the Background: Network, Infrastructure, and Services<\/span><\/h3>\n<p><a href=\"https:\/\/blog.rwth-aachen.de\/itc\/en\/2025\/07\/07\/netzerneuerung\/\">Network renewal<\/a>, service updates, and system adjustments ensured greater stability and performance in 2025. Many of these developments run in the background, but they are what enable reliable IT services for the entire RWTH.<\/p>\n<p>&nbsp;<\/p>\n<h3><span style=\"color: #00549f;\">New Faces: Our Trainees<\/span><\/h3>\n<p>We are particularly pleased to have welcomed numerous new <a href=\"https:\/\/blog.rwth-aachen.de\/itc\/en\/2025\/09\/26\/willkommen-neue-matse-auszubildende\/\">trainees<\/a> again this year. They bring curiosity, motivation, and fresh ideas with them \u2013 an important contribution to the future of the IT Center.<\/p>\n<p>&nbsp;<\/p>\n<h3><span style=\"color: #00549f;\">Conclusion<\/span><\/h3>\n<p>2025 was a year full of changes, challenges, and successes. With new technologies, strong partnerships, and a dedicated team, we have taken important steps toward the future.<\/p>\n<p>Of course, there were many other successes, changes, and topics that shaped our year in 2025 \u2013 this review therefore only provides a compact overview. This makes us all the more excited about 2026 and all the opportunities and developments that lie ahead.<\/p>\n<p>We would like to thank all our colleagues, partners, and the RWTH community for their great cooperation!<\/p>\n<p>&nbsp;<\/p>\n<hr \/>\n<p>Responsible for the content of this article is <a href=\"https:\/\/www.itc.rwth-aachen.de\/cms\/it-center\/it-center\/profil\/team\/~epvp\/mitarbeiter-campus-\/?gguid=PER-FSX9U9J&amp;allou=1\">Malak Mostafa<\/a>.<\/p>","protected":false},"excerpt":{"rendered":"<p>Sorry, this entry is only available in Deutsch.<\/p>\n","protected":false},"author":5003,"featured_media":23506,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"c2c_always_allow_admin_comments":false,"footnotes":""},"categories":[308,311,312,316,315],"tags":[1559,1561,1363,256,1560,470,153,273],"class_list":["post-23505","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-events-jubilaen-erfolge","category-fun-facts","category-insight-it-center","category-projekte-kooperationen","category-services-support","tag-1559","tag-auszeichnungen","tag-erfolge","tag-events","tag-feste","tag-forschung","tag-jahresrueckblick","tag-services"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/posts\/23505","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/users\/5003"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/comments?post=23505"}],"version-history":[{"count":5,"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/posts\/23505\/revisions"}],"predecessor-version":[{"id":23514,"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/posts\/23505\/revisions\/23514"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/media\/23506"}],"wp:attachment":[{"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/media?parent=23505"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/categories?post=23505"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/tags?post=23505"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}