{"id":6618,"date":"2019-10-31T17:00:08","date_gmt":"2019-10-31T15:00:08","guid":{"rendered":"https:\/\/blog.rwth-aachen.de\/itc\/?p=6618"},"modified":"2025-02-24T11:10:38","modified_gmt":"2025-02-24T10:10:38","slug":"geaenderte-oeffnungszeiten-des-it-servicedesk-05-11-2019","status":"publish","type":"post","link":"https:\/\/blog.rwth-aachen.de\/itc\/en\/2019\/10\/31\/geaenderte-oeffnungszeiten-des-it-servicedesk-05-11-2019\/","title":{"rendered":"Changed Opening hours of the IT-ServiceDesk 11\/05\/2019"},"content":{"rendered":"<div class=\"twoclick_social_bookmarks_post_6618 social_share_privacy clearfix 1.6.4 locale-en_US sprite-en_US\"><\/div><div class=\"twoclick-js\"><script type=\"text\/javascript\">\/* <![CDATA[ *\/\njQuery(document).ready(function($){if($('.twoclick_social_bookmarks_post_6618')){$('.twoclick_social_bookmarks_post_6618').socialSharePrivacy({\"txt_help\":\"Wenn Sie diese Felder durch einen Klick aktivieren, werden Informationen an Facebook, Twitter, Flattr, Xing, t3n, LinkedIn, Pinterest oder Google eventuell ins Ausland \\u00fcbertragen und unter Umst\\u00e4nden auch dort gespeichert. N\\u00e4heres erfahren Sie durch einen Klick auf das <em>i<\\\/em>.\",\"settings_perma\":\"Dauerhaft aktivieren und Daten\\u00fcber-tragung zustimmen:\",\"info_link\":\"http:\\\/\\\/www.heise.de\\\/ct\\\/artikel\\\/2-Klicks-fuer-mehr-Datenschutz-1333879.html\",\"uri\":\"https:\\\/\\\/blog.rwth-aachen.de\\\/itc\\\/en\\\/2019\\\/10\\\/31\\\/geaenderte-oeffnungszeiten-des-it-servicedesk-05-11-2019\\\/\",\"post_id\":6618,\"post_title_referrer_track\":\"Changed+Opening+hours+of+the+IT-ServiceDesk+11%2F05%2F2019\",\"display_infobox\":\"on\"});}});\n\/* ]]> *\/<\/script><\/div><p>&nbsp;<\/p>\r\n\r\n<figure class=\"wp-block-image\">\r\n<div id=\"attachment_2411\" style=\"width: 1034px\" class=\"wp-caption alignnone\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-2411\" class=\"wp-image-2411\" src=\"https:\/\/blog.rwth-aachen.de\/itc\/files\/2018\/05\/pexels-photo-942304-1024x683.jpeg\" alt=\"Ge\u00e4nderte \u00d6ffnungszeiten 05.11.2019\/ Changed Opening hours 11.05.2019.\" width=\"1024\" height=\"683\" srcset=\"https:\/\/blog.rwth-aachen.de\/itc\/files\/2018\/05\/pexels-photo-942304-1024x683.jpeg 1024w, https:\/\/blog.rwth-aachen.de\/itc\/files\/2018\/05\/pexels-photo-942304-300x200.jpeg 300w, https:\/\/blog.rwth-aachen.de\/itc\/files\/2018\/05\/pexels-photo-942304-768x512.jpeg 768w, https:\/\/blog.rwth-aachen.de\/itc\/files\/2018\/05\/pexels-photo-942304.jpeg 1125w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><p id=\"caption-attachment-2411\" class=\"wp-caption-text\">Changed Opening hours 11\/05\/2019. <br \/>Source: <a href=\"https:\/\/unsplash.com\/de\/fotos\/y0_je0DHS78\">Pixabay<\/a><\/p><\/div>\r\n<\/figure>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<p>On Tuesday, November 5th, 2019, the IT-ServiceDesk will close its locations Super C and Wendlingweg 10 for personal contact due to an in-house event.<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<p>The IT-ServiceDesk at Seffenter Weg 23 is open for you from 08:00 am to 04:00 pm.<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<p>But don&#8217;t worry, the IT operation is of course guaranteed for the entire time!<\/p>\r\n\r\n<p><!--more--><\/p>\r\n\r\n<p>How else can you reach us?<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<p>By telephone from 07:30 am to 04:00 pm:<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<p>You can reach us conveniently and reliably by phone at 0241\/80-24680.<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<p>By chat from 10:00 am to 04:00 pm:<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<p>Via the &#8220;Chat Support&#8221; button of <a href=\"https:\/\/help.itc.rwth-aachen.de\/en\/\">IT Center Help<\/a> you can reach us between 10:00 am and 04:00 pm.<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<p>Alternatively, you can use the chat support via RWTHApp via Facilities -&gt; IT-ServiceDesk.<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<p>By e-mail:<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<p>Write us an e-mail at servicedesk@itc.rwth-aachen.de.<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<p>Thank you for your understanding and we will be back for you on Wednesday, November 6th, 2019 during our <a href=\"https:\/\/www.itc.rwth-aachen.de\/cms\/IT-Center\/Services\/kompletter-Servicekatalog\/Beschaffungsportale\/ServiceDesk\/~ljdv\/Copy-of-IT-ServiceDesk\/?lidx=1\">usual opening hours at all locations<\/a>!<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<p>Your IT Center<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<p>Responsible for the content of this article is <a href=\"https:\/\/www.itc.rwth-aachen.de\/cms\/IT-Center\/IT-Center\/Team\/~epvp\/Mitarbeiter-CAMPUS-\/?gguid=0x076EFD6C62ADCF4D868FB7134A14B07C&amp;allou=1&amp;lidx=1\">Nicole Filla.<\/a><\/p>\r\n\r\n<p>&nbsp;<\/p>","protected":false},"excerpt":{"rendered":"<p>Sorry, this entry is only available in Deutsch.<\/p>\n","protected":false},"author":1413,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"c2c_always_allow_admin_comments":false,"footnotes":""},"categories":[315],"tags":[],"class_list":["post-6618","post","type-post","status-publish","format-standard","hentry","category-services-support"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/posts\/6618","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/users\/1413"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/comments?post=6618"}],"version-history":[{"count":11,"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/posts\/6618\/revisions"}],"predecessor-version":[{"id":21496,"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/posts\/6618\/revisions\/21496"}],"wp:attachment":[{"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/media?parent=6618"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/categories?post=6618"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/tags?post=6618"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}