{"id":7083,"date":"2020-03-12T14:20:30","date_gmt":"2020-03-12T13:20:30","guid":{"rendered":"https:\/\/blog.rwth-aachen.de\/itc\/?p=7083"},"modified":"2023-06-01T11:02:35","modified_gmt":"2023-06-01T09:02:35","slug":"veranderte-beratungszeiten-it-servicedesk","status":"publish","type":"post","link":"https:\/\/blog.rwth-aachen.de\/itc\/en\/2020\/03\/12\/veranderte-beratungszeiten-it-servicedesk\/","title":{"rendered":"Changed Consulting Times at the IT-ServiceDesk"},"content":{"rendered":"<div class=\"twoclick_social_bookmarks_post_7083 social_share_privacy clearfix 1.6.4 locale-en_US sprite-en_US\"><\/div><div class=\"twoclick-js\"><script type=\"text\/javascript\">\/* <![CDATA[ *\/\njQuery(document).ready(function($){if($('.twoclick_social_bookmarks_post_7083')){$('.twoclick_social_bookmarks_post_7083').socialSharePrivacy({\"txt_help\":\"Wenn Sie diese Felder durch einen Klick aktivieren, werden Informationen an Facebook, Twitter, Flattr, Xing, t3n, LinkedIn, Pinterest oder Google eventuell ins Ausland \\u00fcbertragen und unter Umst\\u00e4nden auch dort gespeichert. N\\u00e4heres erfahren Sie durch einen Klick auf das <em>i<\\\/em>.\",\"settings_perma\":\"Dauerhaft aktivieren und Daten\\u00fcber-tragung zustimmen:\",\"info_link\":\"http:\\\/\\\/www.heise.de\\\/ct\\\/artikel\\\/2-Klicks-fuer-mehr-Datenschutz-1333879.html\",\"uri\":\"https:\\\/\\\/blog.rwth-aachen.de\\\/itc\\\/en\\\/2020\\\/03\\\/12\\\/veranderte-beratungszeiten-it-servicedesk\\\/\",\"post_id\":7083,\"post_title_referrer_track\":\"Changed+Consulting+Times+at+the+IT-ServiceDesk\",\"display_infobox\":\"on\"});}});\n\/* ]]> *\/<\/script><\/div>\r\n<p>&nbsp;<\/p>\r\n\r\n<div class=\"wp-block-image\">\r\n<figure class=\"aligncenter is-resized\">\r\n<div id=\"attachment_7085\" style=\"width: 554px\" class=\"wp-caption alignnone\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-7085\" class=\"wp-image-7085\" src=\"https:\/\/blog.rwth-aachen.de\/itc\/files\/2020\/03\/grafik-5.png\" alt=\"We're temporarily closed.\" width=\"544\" height=\"370\" \/><p id=\"caption-attachment-7085\" class=\"wp-caption-text\">Source: <a href=\" https:\/\/pixabay.com\/de\/illustrations\/corona-stempel-vor%C3%BCbergehend-4914550\/\">Pixabay<\/a><\/p><\/div>\r\n<\/figure>\r\n<\/div>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Due to the current development concerning the spread of the coronavirus and the recommendations of the responsible authorities, the RWTH Aachen University is also forced to implement further measures to contain the spread of the virus and to relieve the health care system. The common goal is to stop the further spread of the virus as far as possible and to slow down the speed of its spread.<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<p class=\"wp-block-paragraph\">In this context, personal counselling services are also offered mainly by telephone and online. Public traffic will initially be reduced to a necessary minimum up to and including 10.04.2020.<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<p class=\"wp-block-paragraph\">For our IT-ServiceDesk this means the immediate closure of the Super C location. From next Monday, the advice centres at Seffenter Weg 23 and Wendlingweg 10 will also be closed.<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<p class=\"wp-block-paragraph\">Of course you can still reach us by e-mail and telephone. In addition, we will adjust the times for chat support (<a href=\"http:\/\/app.rwth-aachen.de\/chatsupport\">app.rwth-aachen.de\/chatsupport<\/a>) from 16.03.2020 to 07:30 to 18:00.<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<p class=\"wp-block-paragraph\">We thank you for your understanding.<\/p>","protected":false},"excerpt":{"rendered":"<p>&nbsp; Due to the current development concerning the spread of the coronavirus and the recommendations of the responsible authorities, the RWTH Aachen University is also forced to implement further measures [&hellip;]<\/p>\n","protected":false},"author":1413,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"c2c_always_allow_admin_comments":false,"footnotes":""},"categories":[306,315],"tags":[],"class_list":["post-7083","post","type-post","status-publish","format-standard","hentry","category-ankuendigungen","category-services-support"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 4.9.8 - aioseo.com -->\n\t<meta name=\"description\" content=\"Due to the current development concerning the spread of the coronavirus and the recommendations of the responsible authorities, the RWTH Aachen University is also forced to implement further measures to contain the spread of the virus and to relieve the health care system. 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