{"id":7413,"date":"2020-06-17T14:17:54","date_gmt":"2020-06-17T12:17:54","guid":{"rendered":"https:\/\/blog.rwth-aachen.de\/itc\/?p=7413"},"modified":"2023-06-01T09:45:40","modified_gmt":"2023-06-01T07:45:40","slug":"lastchance_usabilitytest_it_center_help","status":"publish","type":"post","link":"https:\/\/blog.rwth-aachen.de\/itc\/en\/2020\/06\/17\/lastchance_usabilitytest_it_center_help\/","title":{"rendered":"Test IT Center Help! \u2013What Do You Think of the New Documentation Platform?"},"content":{"rendered":"<div class=\"twoclick_social_bookmarks_post_7413 social_share_privacy clearfix 1.6.4 locale-en_US sprite-en_US\"><\/div><div class=\"twoclick-js\"><script type=\"text\/javascript\">\/* <![CDATA[ *\/\njQuery(document).ready(function($){if($('.twoclick_social_bookmarks_post_7413')){$('.twoclick_social_bookmarks_post_7413').socialSharePrivacy({\"txt_help\":\"Wenn Sie diese Felder durch einen Klick aktivieren, werden Informationen an Facebook, Twitter, Flattr, Xing, t3n, LinkedIn, Pinterest oder Google eventuell ins Ausland \\u00fcbertragen und unter Umst\\u00e4nden auch dort gespeichert. N\\u00e4heres erfahren Sie durch einen Klick auf das <em>i<\\\/em>.\",\"settings_perma\":\"Dauerhaft aktivieren und Daten\\u00fcber-tragung zustimmen:\",\"info_link\":\"http:\\\/\\\/www.heise.de\\\/ct\\\/artikel\\\/2-Klicks-fuer-mehr-Datenschutz-1333879.html\",\"uri\":\"https:\\\/\\\/blog.rwth-aachen.de\\\/itc\\\/en\\\/2020\\\/06\\\/17\\\/lastchance_usabilitytest_it_center_help\\\/\",\"post_id\":7413,\"post_title_referrer_track\":\"Test+IT+Center+Help%21+%E2%80%93What+Do+You+Think+of+the+New+Documentation+Platform%3F\",\"display_infobox\":\"on\"});}});\n\/* ]]> *\/<\/script><\/div><p><div id=\"attachment_7354\" style=\"width: 1034px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/blog.rwth-aachen.de\/itc\/files\/2020\/05\/pointing-3639611_1920.png\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-7354\" class=\"wp-image-7354 size-large\" src=\"https:\/\/blog.rwth-aachen.de\/itc\/files\/2020\/05\/pointing-3639611_1920-1024x683.png\" alt=\"Dein Feedback ist uns wichtig!\" width=\"1024\" height=\"683\" srcset=\"https:\/\/blog.rwth-aachen.de\/itc\/files\/2020\/05\/pointing-3639611_1920-1024x683.png 1024w, https:\/\/blog.rwth-aachen.de\/itc\/files\/2020\/05\/pointing-3639611_1920-300x200.png 300w, https:\/\/blog.rwth-aachen.de\/itc\/files\/2020\/05\/pointing-3639611_1920-768x512.png 768w, https:\/\/blog.rwth-aachen.de\/itc\/files\/2020\/05\/pointing-3639611_1920.png 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><p id=\"caption-attachment-7354\" class=\"wp-caption-text\">Source: <a href=\"https:\/\/pixabay.com\/de\/photos\/hinweis-finger-benennen-w%C3%A4hlen-sie-3639611\/\">Pixabay<\/a><\/p><\/div><\/p>\n<p>Now it&#8217;s up to you! What do you think?<\/p>\n<p>Instructions, information and FAQs &#8211; you already know our documentation portal doc.itc. Now, we want to know what you think of <a href=\"https:\/\/help.itc.rwth-aachen.de\/en\/\">IT Center Help<\/a>! Our documentation portal &#8220;doc.itc&#8221; will soon be replaced by the new documentation platform IT Center Help. You can be one of the first to test IT Center Help, the completely revised successor of doc.itc.<\/p>\n<p>The prototype is ready for testing and you can participate!<\/p>\n<p><!--more--><\/p>\n<h3>Last chance<\/h3>\n<p>Our user tests will run until June 26, 2020. Now, you still have the opportunity to participate and contribute with your feedback! And you can also participate in our raffle: We are giving away five<\/p>\n<p style=\"text-align: center;\"><strong>vouchers for the RWTH shop in the amount of 15 \u20ac<\/strong><\/p>\n<p>among all participants! Taking part pays off twice.<\/p>\n<h3>How?<\/h3>\n<p>Just send us an e-mail to <a href=\"mailto:servicedesk@itc.rwth-aachen.de\">servicedesk@itc.rwth-aachen.de<\/a>.<\/p>\n<p>We will send you the link to IT Center Help and the questionnaire as PDF by e-mail.<\/p>\n<p>All you need is:<\/p>\n<ul>\n<li>your laptop, smartphone or tablet<\/li>\n<li>an internet connection<\/li>\n<li>the questionnaire<\/li>\n<li>and maximum 60 minutes of your precious time<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>You want to know more about IT Center Help and the user test? Then have a look at our <a href=\"https:\/\/blog.rwth-aachen.de\/itc\/2020\/05\/27\/it-center-help-usability-test\/\">blog post from May 27, 2020<\/a>.<\/p>\n<p>Help us to help you with IT Center Help!<\/p>\n<p><a href=\"https:\/\/www.itc.rwth-aachen.de\/cms\/IT-Center\/IT-Center\/Team\/~epvp\/Mitarbeiter-CAMPUS-\/?gguid=0x076EFD6C62ADCF4D868FB7134A14B07C&amp;allou=1&amp;lidx=1\">Nicole Filla<\/a> and <a href=\"https:\/\/www.itc.rwth-aachen.de\/cms\/IT-Center\/IT-Center\/Team\/~epvp\/Mitarbeiter-CAMPUS-\/?gguid=0x8EB2A760986DBD41B502FF236E28C9F1&amp;allou=1&amp;lidx=1\">Martin Pieters<\/a> are responsible for the content of this article.<\/p>","protected":false},"excerpt":{"rendered":"<p>Sorry, this entry is only available in Deutsch.<\/p>\n","protected":false},"author":1413,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"c2c_always_allow_admin_comments":false,"footnotes":""},"categories":[306,312,315],"tags":[278,277,421],"class_list":["post-7413","post","type-post","status-publish","format-standard","hentry","category-ankuendigungen","category-insight-it-center","category-services-support","tag-dokumentationsplattform","tag-it-center-help","tag-nutzertest"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/posts\/7413","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/users\/1413"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/comments?post=7413"}],"version-history":[{"count":9,"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/posts\/7413\/revisions"}],"predecessor-version":[{"id":15876,"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/posts\/7413\/revisions\/15876"}],"wp:attachment":[{"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/media?parent=7413"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/categories?post=7413"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/tags?post=7413"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}