{"id":7873,"date":"2020-10-07T14:00:28","date_gmt":"2020-10-07T12:00:28","guid":{"rendered":"https:\/\/blog.rwth-aachen.de\/itc\/?p=7873"},"modified":"2023-07-21T15:32:34","modified_gmt":"2023-07-21T13:32:34","slug":"wiedereroeffnung_druckservice_it-servicedesk","status":"publish","type":"post","link":"https:\/\/blog.rwth-aachen.de\/itc\/en\/2020\/10\/07\/wiedereroeffnung_druckservice_it-servicedesk\/","title":{"rendered":"Reopening of Printing Service and IT-ServiceDesk"},"content":{"rendered":"<div class=\"twoclick_social_bookmarks_post_7873 social_share_privacy clearfix 1.6.4 locale-en_US sprite-en_US\"><\/div><div class=\"twoclick-js\"><script type=\"text\/javascript\">\/* <![CDATA[ *\/\njQuery(document).ready(function($){if($('.twoclick_social_bookmarks_post_7873')){$('.twoclick_social_bookmarks_post_7873').socialSharePrivacy({\"txt_help\":\"Wenn Sie diese Felder durch einen Klick aktivieren, werden Informationen an Facebook, Twitter, Flattr, Xing, t3n, LinkedIn, Pinterest oder Google eventuell ins Ausland \\u00fcbertragen und unter Umst\\u00e4nden auch dort gespeichert. N\\u00e4heres erfahren Sie durch einen Klick auf das <em>i<\\\/em>.\",\"settings_perma\":\"Dauerhaft aktivieren und Daten\\u00fcber-tragung zustimmen:\",\"info_link\":\"http:\\\/\\\/www.heise.de\\\/ct\\\/artikel\\\/2-Klicks-fuer-mehr-Datenschutz-1333879.html\",\"uri\":\"https:\\\/\\\/blog.rwth-aachen.de\\\/itc\\\/en\\\/2020\\\/10\\\/07\\\/wiedereroeffnung_druckservice_it-servicedesk\\\/\",\"post_id\":7873,\"post_title_referrer_track\":\"Reopening+of+Printing+Service+and+IT-ServiceDesk\",\"display_infobox\":\"on\"});}});\n\/* ]]> *\/<\/script><\/div><p>***16.10.2020. Important note! Change of editorial office: The IT-ServiceDeks of the IT Center will open on Tuesday, 20.10.2020. All information can be found in the <a href=\"https:\/\/blog.rwth-aachen.de\/itc\/2020\/10\/16\/it-servicedesk-reopening\/\">blog post about the reopening<\/a>***<\/p>\n<p>Soon it will be time for the <a href=\"https:\/\/help.itc.rwth-aachen.de\/en\/service\/b734502cd73e4201b1f763a65a61bf9c\/article\/093e53465d484c098f3d335b58d38578\">IT Center&#8217;s print service and IT-ServiceDesk<\/a> to reopen for personal contact. Although this is only partially and under certain conditions due to Covid-19, we are pleased to inform you that we will soon be able to support you again in personal contact.<\/p>\n<p>Part of the reopening are the Printing Service at Seffenter Weg 23 and the IT-ServiceDesk at the same location.<\/p>\n<div id=\"attachment_7875\" style=\"width: 1034px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/blog.rwth-aachen.de\/itc\/files\/2020\/10\/coming-soon-3008776_1280-1.png\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-7875\" class=\"wp-image-7875 size-large\" src=\"https:\/\/blog.rwth-aachen.de\/itc\/files\/2020\/10\/coming-soon-3008776_1280-1-1024x746.png\" alt=\"Soon on site for you again! The IT-ServiceDesk and the Printing Service open for personal contact at Seffenter Weg 23.\" width=\"1024\" height=\"746\" srcset=\"https:\/\/blog.rwth-aachen.de\/itc\/files\/2020\/10\/coming-soon-3008776_1280-1-1024x746.png 1024w, https:\/\/blog.rwth-aachen.de\/itc\/files\/2020\/10\/coming-soon-3008776_1280-1-300x219.png 300w, https:\/\/blog.rwth-aachen.de\/itc\/files\/2020\/10\/coming-soon-3008776_1280-1-768x560.png 768w, https:\/\/blog.rwth-aachen.de\/itc\/files\/2020\/10\/coming-soon-3008776_1280-1.png 1280w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><p id=\"caption-attachment-7875\" class=\"wp-caption-text\">Source: <a href=\"https:\/\/pixabay.com\/de\/vectors\/demn%C3%A4chst-anmelden-brett-werbung-3008776\/\">Pixabay<\/a><\/p><\/div>\n<p><!--more--><\/p>\n<h2>Printing Service open from 12.10.2020<\/h2>\n<p>The Print Service is open again from 12.10.2020. In the time from 09:00am to 12:00am it is possible to pick up print jobs on site at Seffenter Weg 23 after booking an appointment. With the confirmation e-mail that the print job can be picked up, you will receive access to the appointment planning tool for the Printing Service. More information will follow this week.<\/p>\n<h2>IT-ServiceDesk open from 19.10.2020<\/h2>\n<p>The IT-ServiceDesk in the service building at Seffenter Weg 23 opens one week later. From 19.10.2020, you can again take advantage of personal on-site support after booking an appointment. Please note, however, that for hygienic reasons no installations can be made on your equipment.<\/p>\n<p>The opening hours are Monday to Friday between 07:30 and 16:00 and only after appointment booking. So please book an appointment for your needs online in time. Further information and links are coming soon.<\/p>\n<h2>More information about scheduling and Co.<\/h2>\n<p>DFN certificate applications can be handed in at Seffenter Weg 23 after successful appointment booking. Information on DFN Ceritification applications can be looked up in our <a href=\"https:\/\/blog.rwth-aachen.de\/itc\/en\/2020\/06\/24\/annahmestelle-fuer-dfn-zertifikatsantraege-ist-weiterhin-geoeffnet\/\">blog post from 24.06.2020<\/a>.<\/p>\n<p>All further information about the reopening of the Printing Service and IT-ServiceDesk as well as access to the corresponding scheduling tools will be available soon here on the IT Center Blog and on our social media channels shortly.<\/p>\n<p>Responsible for the content of this article are <a href=\"https:\/\/www.itc.rwth-aachen.de\/cms\/IT-Center\/IT-Center\/Team\/~epvp\/Mitarbeiter-CAMPUS-\/?lidx=1&amp;gguid=0x076EFD6C62ADCF4D868FB7134A14B07C&amp;allou=1\">Nicole Filla<\/a> and Christian Reuters.<\/p>","protected":false},"excerpt":{"rendered":"<p>Sorry, this entry is only available in Deutsch.<\/p>\n","protected":false},"author":1413,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"c2c_always_allow_admin_comments":false,"footnotes":""},"categories":[306],"tags":[363,120,599],"class_list":["post-7873","post","type-post","status-publish","format-standard","hentry","category-ankuendigungen","tag-druckservice","tag-it-servicedesk","tag-wiedereroeffnung"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/posts\/7873","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/users\/1413"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/comments?post=7873"}],"version-history":[{"count":11,"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/posts\/7873\/revisions"}],"predecessor-version":[{"id":16437,"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/posts\/7873\/revisions\/16437"}],"wp:attachment":[{"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/media?parent=7873"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/categories?post=7873"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/tags?post=7873"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}