{"id":7917,"date":"2020-10-20T16:23:47","date_gmt":"2020-10-20T14:23:47","guid":{"rendered":"https:\/\/blog.rwth-aachen.de\/itc\/?p=7917"},"modified":"2023-05-17T14:02:03","modified_gmt":"2023-05-17T12:02:03","slug":"support-am-21-10-2020","status":"publish","type":"post","link":"https:\/\/blog.rwth-aachen.de\/itc\/en\/2020\/10\/20\/support-am-21-10-2020\/","title":{"rendered":"Limited availability of support on 21.10.2020"},"content":{"rendered":"<div class=\"twoclick_social_bookmarks_post_7917 social_share_privacy clearfix 1.6.4 locale-en_US sprite-en_US\"><\/div><div class=\"twoclick-js\"><script type=\"text\/javascript\">\/* <![CDATA[ *\/\njQuery(document).ready(function($){if($('.twoclick_social_bookmarks_post_7917')){$('.twoclick_social_bookmarks_post_7917').socialSharePrivacy({\"txt_help\":\"Wenn Sie diese Felder durch einen Klick aktivieren, werden Informationen an Facebook, Twitter, Flattr, Xing, t3n, LinkedIn, Pinterest oder Google eventuell ins Ausland \\u00fcbertragen und unter Umst\\u00e4nden auch dort gespeichert. N\\u00e4heres erfahren Sie durch einen Klick auf das <em>i<\\\/em>.\",\"settings_perma\":\"Dauerhaft aktivieren und Daten\\u00fcber-tragung zustimmen:\",\"info_link\":\"http:\\\/\\\/www.heise.de\\\/ct\\\/artikel\\\/2-Klicks-fuer-mehr-Datenschutz-1333879.html\",\"uri\":\"https:\\\/\\\/blog.rwth-aachen.de\\\/itc\\\/en\\\/2020\\\/10\\\/20\\\/support-am-21-10-2020\\\/\",\"post_id\":7917,\"post_title_referrer_track\":\"Limited+availability+of+support+on+21.10.2020\",\"display_infobox\":\"on\"});}});\n\/* ]]> *\/<\/script><\/div><p>Tomorrow, on Wednesday, October 21, 2020, the <a href=\"https:\/\/app.rwth-aachen.de\/chatsupport\/\">chat support<\/a> is only available until 4 pm due to an internal online event.<\/p>\n<p>But this is no reason for concern, as the IT Services are of course still guaranteed at all times!<\/p>\n<div id=\"attachment_7918\" style=\"width: 1034px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/blog.rwth-aachen.de\/itc\/files\/2020\/10\/lucian-alexe-f2xfTOv0p9Y-unsplash.jpg\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-7918\" class=\"wp-image-7918 size-large\" src=\"https:\/\/blog.rwth-aachen.de\/itc\/files\/2020\/10\/lucian-alexe-f2xfTOv0p9Y-unsplash-1024x708.jpg\" alt=\"\" width=\"1024\" height=\"708\" srcset=\"https:\/\/blog.rwth-aachen.de\/itc\/files\/2020\/10\/lucian-alexe-f2xfTOv0p9Y-unsplash-1024x708.jpg 1024w, https:\/\/blog.rwth-aachen.de\/itc\/files\/2020\/10\/lucian-alexe-f2xfTOv0p9Y-unsplash-300x207.jpg 300w, https:\/\/blog.rwth-aachen.de\/itc\/files\/2020\/10\/lucian-alexe-f2xfTOv0p9Y-unsplash-768x531.jpg 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><p id=\"caption-attachment-7918\" class=\"wp-caption-text\">Source: <a href=\"https:\/\/unsplash.com\/photos\/f2xfTOv0p9Y\">Unsplash<\/a><\/p><\/div>\n<p><!--more--><\/p>\n<h4>How you can contact us from 16 o&#8217;clock?<\/h4>\n<p>You can reach us until 6 pm by phone at 0241\/80-24687. Please note that there may be waiting times. Otherwise you can always send us an <a href=\"mailto:servicedesk@itc.rwth-aachen.de\">e-mail<\/a>.<\/p>\n<p>From Thursday, 22.10.2020 the <a href=\"https:\/\/www.itc.rwth-aachen.de\/cms\/it-center\/Services\/Support-Moeglichkeiten\/IT-ServiceDesk\/~sqqto\/Kontakt-Oeffnungszeiten\/\">usual opening hours of our support<\/a> will be in effect again.<\/p>\n<p>Thank you for your understanding!<br \/>\nYour IT Center<\/p>\n<p>Responsible for the content of this article are Liza Schwarz and <a href=\"https:\/\/www.itc.rwth-aachen.de\/go\/id\/epvp\/gguid\/0x178A69B715E4B24AB87DCFA4BC438FD7\/allou\/1\/\">Nicole Kaminski<\/a>.<\/p>","protected":false},"excerpt":{"rendered":"<p>Sorry, this entry is only available in Deutsch.<\/p>\n","protected":false},"author":1859,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"c2c_always_allow_admin_comments":false,"footnotes":""},"categories":[306,315],"tags":[371,122,597],"class_list":["post-7917","post","type-post","status-publish","format-standard","hentry","category-ankuendigungen","category-services-support","tag-chat-support","tag-oeffnungszeiten","tag-verfuegbarkeit"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/posts\/7917","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/users\/1859"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/comments?post=7917"}],"version-history":[{"count":15,"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/posts\/7917\/revisions"}],"predecessor-version":[{"id":15708,"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/posts\/7917\/revisions\/15708"}],"wp:attachment":[{"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/media?parent=7917"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/categories?post=7917"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/tags?post=7917"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}