{"id":9139,"date":"2021-06-21T09:00:20","date_gmt":"2021-06-21T07:00:20","guid":{"rendered":"https:\/\/blog.rwth-aachen.de\/itc\/?p=9139"},"modified":"2023-07-24T11:20:38","modified_gmt":"2023-07-24T09:20:38","slug":"geaenderte-oeffnungszeiten-2","status":"publish","type":"post","link":"https:\/\/blog.rwth-aachen.de\/itc\/en\/2021\/06\/21\/geaenderte-oeffnungszeiten-2\/","title":{"rendered":"Restricted opening hours of IT-ServiceDesk on 25.06.2021"},"content":{"rendered":"<div class=\"twoclick_social_bookmarks_post_9139 social_share_privacy clearfix 1.6.4 locale-en_US sprite-en_US\"><\/div><div class=\"twoclick-js\"><script type=\"text\/javascript\">\/* <![CDATA[ *\/\njQuery(document).ready(function($){if($('.twoclick_social_bookmarks_post_9139')){$('.twoclick_social_bookmarks_post_9139').socialSharePrivacy({\"txt_help\":\"Wenn Sie diese Felder durch einen Klick aktivieren, werden Informationen an Facebook, Twitter, Flattr, Xing, t3n, LinkedIn, Pinterest oder Google eventuell ins Ausland \\u00fcbertragen und unter Umst\\u00e4nden auch dort gespeichert. N\\u00e4heres erfahren Sie durch einen Klick auf das <em>i<\\\/em>.\",\"settings_perma\":\"Dauerhaft aktivieren und Daten\\u00fcber-tragung zustimmen:\",\"info_link\":\"http:\\\/\\\/www.heise.de\\\/ct\\\/artikel\\\/2-Klicks-fuer-mehr-Datenschutz-1333879.html\",\"uri\":\"https:\\\/\\\/blog.rwth-aachen.de\\\/itc\\\/en\\\/2021\\\/06\\\/21\\\/geaenderte-oeffnungszeiten-2\\\/\",\"post_id\":9139,\"post_title_referrer_track\":\"Restricted+opening+hours+of+IT-ServiceDesk+on+25.06.2021\",\"display_infobox\":\"on\"});}});\n\/* ]]> *\/<\/script><\/div><p><div id=\"attachment_9140\" style=\"width: 310px\" class=\"wp-caption alignright\"><a href=\"https:\/\/blog.rwth-aachen.de\/itc\/files\/2021\/06\/phone-3594206_1920.jpg\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-9140\" class=\"wp-image-9140 size-medium\" src=\"https:\/\/blog.rwth-aachen.de\/itc\/files\/2021\/06\/phone-3594206_1920-300x200.jpg\" alt=\"Old telephone\" width=\"300\" height=\"200\" srcset=\"https:\/\/blog.rwth-aachen.de\/itc\/files\/2021\/06\/phone-3594206_1920-300x200.jpg 300w, https:\/\/blog.rwth-aachen.de\/itc\/files\/2021\/06\/phone-3594206_1920-1024x683.jpg 1024w, https:\/\/blog.rwth-aachen.de\/itc\/files\/2021\/06\/phone-3594206_1920-768x512.jpg 768w, https:\/\/blog.rwth-aachen.de\/itc\/files\/2021\/06\/phone-3594206_1920-1536x1024.jpg 1536w, https:\/\/blog.rwth-aachen.de\/itc\/files\/2021\/06\/phone-3594206_1920.jpg 1920w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><p id=\"caption-attachment-9140\" class=\"wp-caption-text\">Source: <a href=\"https:\/\/pixabay.com\/de\/photos\/telefon-alt-baujahr-1955-bakelit-3594206\/\">Pixabay<\/a><\/p><\/div><\/p>\n<p>Due to an internal event, the opening hours of the IT-ServiceDesk will be restricted on Friday,<strong> June 25<sup>th<\/sup> 2021.<\/strong><\/p>\n<p>How you can reach us on this day<\/p>\n<p><strong>By phone from 7:30 am to 4:00 pm:<\/strong><\/p>\n<p>You can reach us easily and reliably by phone via the number <strong>+49 241\/80-24680.<\/strong><\/p>\n<p><strong>By chat from 7:30 am to 4:00 pm:<\/strong><\/p>\n<p>The &#8220;Chat Support&#8221; button can be found at the bottom left of our website and leads you directly to us. You can also find this feature in <a href=\"https:\/\/help.itc.rwth-aachen.de\/en\/\">IT-Center Help<\/a>, on <a href=\"https:\/\/moodle.rwth-aachen.de\/?lang=en\">RWTHmoodle<\/a> and in the <a href=\"https:\/\/help.itc.rwth-aachen.de\/en\/service\/rhtxrjubsj8m\/\">RWTHApp<\/a> (Facilities -&gt; IT-ServiceDesk).<\/p>\n<p><strong>By e-mail:<\/strong><\/p>\n<p>You can also contact us by e-mail at <a href=\"mailto:servicedesk@itc.rwth-aachen.de\">servicedesk@itc.rwth-aachen.de<\/a>.<\/p>\n<p><strong>The appointments for the submission of <a href=\"https:\/\/help.itc.rwth-aachen.de\/en\/service\/81a55cea5f2b416892901cf1736bcfc7\/article\/fb29a225166f492e9f0096e5ed0c7c21\/\">DFN certificate applications<\/a> remain unaffected by the changes.<\/strong><\/p>\n<p>Thank you for your understanding. From Monday, June 28<sup>th<\/sup> 2021, we will be available again at our <a href=\"https:\/\/www.itc.rwth-aachen.de\/cms\/it-center\/Services\/Support-Moeglichkeiten\/IT-ServiceDesk\/~sqqto\/Kontakt-Oeffnungszeiten\/?lidx=1\">usual opening hours<\/a>.<\/p>\n<p>&nbsp;<\/p>\n<p>Responsible for the content of this article is <a href=\"https:\/\/www.itc.rwth-aachen.de\/cms\/IT-Center\/IT-Center\/Team\/~epvp\/Mitarbeiter-CAMPUS-\/?gguid=0x2C5E1B0A3DA32A45AB293A42E93EEC07&amp;allou=1&amp;lidx=1\">St\u00e9phanie Bauens<\/a>.<\/p>","protected":false},"excerpt":{"rendered":"<p>Due to an internal event, the opening hours of the IT-ServiceDesk will be restricted on Friday, June 25th 2021. How you can reach us on this day By phone from [&hellip;]<\/p>\n","protected":false},"author":2051,"featured_media":9140,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"c2c_always_allow_admin_comments":false,"footnotes":""},"categories":[306,311,312,315],"tags":[],"class_list":["post-9139","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ankuendigungen","category-fun-facts","category-insight-it-center","category-services-support"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/posts\/9139","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/users\/2051"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/comments?post=9139"}],"version-history":[{"count":7,"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/posts\/9139\/revisions"}],"predecessor-version":[{"id":16532,"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/posts\/9139\/revisions\/16532"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/media\/9140"}],"wp:attachment":[{"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/media?parent=9139"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/categories?post=9139"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/tags?post=9139"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}