{"id":9320,"date":"2021-07-08T13:06:19","date_gmt":"2021-07-08T11:06:19","guid":{"rendered":"https:\/\/blog.rwth-aachen.de\/itc\/?p=9320"},"modified":"2023-05-17T10:45:50","modified_gmt":"2023-05-17T08:45:50","slug":"nutzerzufriedenheitsumfrage-2020-die-ergebnisse-sind-online","status":"publish","type":"post","link":"https:\/\/blog.rwth-aachen.de\/itc\/en\/2021\/07\/08\/nutzerzufriedenheitsumfrage-2020-die-ergebnisse-sind-online\/","title":{"rendered":"User Satisfaction Survey 2020 &#8211; The Results are online!"},"content":{"rendered":"<div class=\"twoclick_social_bookmarks_post_9320 social_share_privacy clearfix 1.6.4 locale-en_US sprite-en_US\"><\/div><div class=\"twoclick-js\"><script type=\"text\/javascript\">\/* <![CDATA[ *\/\njQuery(document).ready(function($){if($('.twoclick_social_bookmarks_post_9320')){$('.twoclick_social_bookmarks_post_9320').socialSharePrivacy({\"txt_help\":\"Wenn Sie diese Felder durch einen Klick aktivieren, werden Informationen an Facebook, Twitter, Flattr, Xing, t3n, LinkedIn, Pinterest oder Google eventuell ins Ausland \\u00fcbertragen und unter Umst\\u00e4nden auch dort gespeichert. N\\u00e4heres erfahren Sie durch einen Klick auf das <em>i<\\\/em>.\",\"settings_perma\":\"Dauerhaft aktivieren und Daten\\u00fcber-tragung zustimmen:\",\"info_link\":\"http:\\\/\\\/www.heise.de\\\/ct\\\/artikel\\\/2-Klicks-fuer-mehr-Datenschutz-1333879.html\",\"uri\":\"https:\\\/\\\/blog.rwth-aachen.de\\\/itc\\\/en\\\/2021\\\/07\\\/08\\\/nutzerzufriedenheitsumfrage-2020-die-ergebnisse-sind-online\\\/\",\"post_id\":9320,\"post_title_referrer_track\":\"User+Satisfaction+Survey+2020+%26%238211%3B+The+Results+are+online%21\",\"display_infobox\":\"on\"});}});\n\/* ]]> *\/<\/script><\/div><p><div id=\"attachment_9321\" style=\"width: 310px\" class=\"wp-caption alignright\"><a href=\"https:\/\/blog.rwth-aachen.de\/itc\/files\/2021\/07\/photo-1512758017271-d7b84c2113f1.jpg\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-9321\" class=\"wp-image-9321 size-medium\" src=\"https:\/\/blog.rwth-aachen.de\/itc\/files\/2021\/07\/photo-1512758017271-d7b84c2113f1-300x200.jpg\" alt=\"Sticky note on blackboard\" width=\"300\" height=\"200\" srcset=\"https:\/\/blog.rwth-aachen.de\/itc\/files\/2021\/07\/photo-1512758017271-d7b84c2113f1-300x200.jpg 300w, https:\/\/blog.rwth-aachen.de\/itc\/files\/2021\/07\/photo-1512758017271-d7b84c2113f1.jpg 750w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><p id=\"caption-attachment-9321\" class=\"wp-caption-text\">Source: <a href=\" https:\/\/unsplash.com\/de\/fotos\/zoCDWPuiRuA\">Unsplash<\/a><\/p><\/div><\/p>\n<p>In October and November 2020, we conducted our annual user satisfaction survey, in which all customers were able to rate the IT Center&#8217;s services and support. We also requested suggestions for improvements and &#8211; due to the special situation &#8211; asked questions about the IT Center&#8217;s handling of the Corona situation.<!--more--><\/p>\n<p>Your satisfaction with us has increased steadily over the past few years. Moreover, you have confirmed that we are on the right track with our adjustments due to the pandemic.<\/p>\n<p>If you are interested in the results, you can find them on our <a href=\"http:\/\/www.itc.rwth-aachen.de\/umfragen\">IT Center website<\/a> [in German only].<\/p>\n<p>Thank you to everyone who participated for the feedback and numerous constructive suggestions.<\/p>\n<p>&nbsp;<\/p>\n<p>Responsible for the content of this article is Ina Echterhof.<\/p>","protected":false},"excerpt":{"rendered":"<p>Sorry, this entry is only available in Deutsch.<\/p>\n","protected":false},"author":1859,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"c2c_always_allow_admin_comments":false,"footnotes":""},"categories":[313],"tags":[114,112,113,111],"class_list":["post-9320","post","type-post","status-publish","format-standard","hentry","category-interviews-umfragen","tag-ergebnisse","tag-feedback","tag-nutzerzufriedenheitsumfrage","tag-umfrage"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/posts\/9320","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/users\/1859"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/comments?post=9320"}],"version-history":[{"count":4,"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/posts\/9320\/revisions"}],"predecessor-version":[{"id":15579,"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/posts\/9320\/revisions\/15579"}],"wp:attachment":[{"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/media?parent=9320"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/categories?post=9320"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.rwth-aachen.de\/itc\/en\/wp-json\/wp\/v2\/tags?post=9320"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}