{"id":18374,"date":"2024-01-22T15:00:16","date_gmt":"2024-01-22T14:00:16","guid":{"rendered":"https:\/\/blog.rwth-aachen.de\/itc\/?p=18374"},"modified":"2024-01-25T14:44:18","modified_gmt":"2024-01-25T13:44:18","slug":"neue-erreichbarkeitszeiten-im-it-servicedesk","status":"publish","type":"post","link":"https:\/\/blog.rwth-aachen.de\/itc\/2024\/01\/22\/neue-erreichbarkeitszeiten-im-it-servicedesk\/","title":{"rendered":"Neue Erreichbarkeitszeiten im IT-ServiceDesk"},"content":{"rendered":"<div class=\"twoclick_social_bookmarks_post_18374 social_share_privacy clearfix 1.6.4 locale-de_DE sprite-de_DE\"><\/div><div class=\"twoclick-js\"><script type=\"text\/javascript\">\/* <![CDATA[ *\/\njQuery(document).ready(function($){if($('.twoclick_social_bookmarks_post_18374')){$('.twoclick_social_bookmarks_post_18374').socialSharePrivacy({\"txt_help\":\"Wenn Sie diese Felder durch einen Klick aktivieren, werden Informationen an Facebook, Twitter, Flattr, Xing, t3n, LinkedIn, Pinterest oder Google eventuell ins Ausland \\u00fcbertragen und unter Umst\\u00e4nden auch dort gespeichert. N\\u00e4heres erfahren Sie durch einen Klick auf das <em>i<\\\/em>.\",\"settings_perma\":\"Dauerhaft aktivieren und Daten\\u00fcber-tragung zustimmen:\",\"info_link\":\"http:\\\/\\\/www.heise.de\\\/ct\\\/artikel\\\/2-Klicks-fuer-mehr-Datenschutz-1333879.html\",\"uri\":\"https:\\\/\\\/blog.rwth-aachen.de\\\/itc\\\/2024\\\/01\\\/22\\\/neue-erreichbarkeitszeiten-im-it-servicedesk\\\/\",\"post_id\":18374,\"post_title_referrer_track\":\"Neue+Erreichbarkeitszeiten+im+IT-ServiceDesk\",\"display_infobox\":\"on\"});}});\n\/* ]]> *\/<\/script><\/div><p><div id=\"attachment_18376\" style=\"width: 310px\" class=\"wp-caption alignright\"><a href=\"https:\/\/blog.rwth-aachen.de\/itc\/files\/2024\/01\/Uhr_Martin-Braun_rgb.jpg\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-18376\" class=\"size-medium wp-image-18376\" src=\"https:\/\/blog.rwth-aachen.de\/itc\/files\/2024\/01\/Uhr_Martin-Braun_rgb-300x200.jpg\" alt=\"Wanduhr, die 4 nach zw\u00f6lf zeigt.\" width=\"300\" height=\"200\" srcset=\"https:\/\/blog.rwth-aachen.de\/itc\/files\/2024\/01\/Uhr_Martin-Braun_rgb-300x200.jpg 300w, https:\/\/blog.rwth-aachen.de\/itc\/files\/2024\/01\/Uhr_Martin-Braun_rgb-1024x682.jpg 1024w, https:\/\/blog.rwth-aachen.de\/itc\/files\/2024\/01\/Uhr_Martin-Braun_rgb-768x512.jpg 768w, https:\/\/blog.rwth-aachen.de\/itc\/files\/2024\/01\/Uhr_Martin-Braun_rgb.jpg 1280w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><p id=\"caption-attachment-18376\" class=\"wp-caption-text\">Quelle: Martin Braun<\/p><\/div><\/p>\n<p>Zur Optimierung der Erreichbarkeit und Bearbeitungszeiten \u00e4ndern wir ab Februar 2024 die \u00d6ffnungszeiten unseres IT-ServiceDesks.<\/p>\n<p><!--more--><\/p>\n<p>Ab <strong>Montag, 5. Februar 2024<\/strong>, sind wir<\/p>\n<ul>\n<li>montags bis donnerstags von 8 bis 17 Uhr und<\/li>\n<li>freitags von 8 bis 16 Uhr<\/li>\n<\/ul>\n<p>per<strong> Telefon<\/strong> (+49 241 80 24680), <strong>Chat<\/strong> (Chat Support Button auf der der\u00a0<a href=\"http:\/\/www.itc.rwth-aachen.de\/\">IT Center Website<\/a>, im Dokumentationsportal\u00a0<a href=\"https:\/\/help.itc.rwth-aachen.de\/\">IT Center Help<\/a> oder in\u00a0<a href=\"https:\/\/moodle.rwth-aachen.de\/\">RWTHmoodle<\/a>) oder <a href=\"servicedesk@itc.rwth-aachen.de\"><strong>E-Mail <\/strong><\/a>sowie <strong>pers\u00f6nlich<\/strong> f\u00fcr euch erreichbar.<\/p>\n<p>Die neuen Zeiten gelten sowohl f\u00fcr den Standort <strong>SuperC am Templergraben 57<\/strong>, als auch f\u00fcr das Dienstgeb\u00e4ude <strong>Seffenter Weg 23<\/strong> des IT Centers.<\/p>\n<p>Weitere Informationen zu unseren \u00d6ffnungszeiten finden Sie auf unserer <a href=\"https:\/\/www.itc.rwth-aachen.de\/cms\/it-center\/Services\/Support-Moeglichkeiten\/IT-ServiceDesk\/~sqqto\/Kontakt-Oeffnungszeiten\/\">IT Center Webseite<\/a>.<\/p>\n<hr \/>\n<p>Verantwortlich f\u00fcr die Inhalte dieses Beitrags ist <a href=\"https:\/\/www.itc.rwth-aachen.de\/go\/id\/epvp\/gguid\/PER-4D4ET99\/allou\/1\/\">Tanja Wittpoth-Richter<\/a>.<\/p>","protected":false},"excerpt":{"rendered":"<p>Zur Optimierung der Erreichbarkeit und Bearbeitungszeiten \u00e4ndern wir ab Februar 2024 die \u00d6ffnungszeiten unseres IT-ServiceDesks.<\/p>\n","protected":false},"author":3675,"featured_media":18376,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"c2c_always_allow_admin_comments":false,"footnotes":""},"categories":[306,311,315],"tags":[371,978,120,122,506,1080,119,760],"class_list":["post-18374","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ankuendigungen","category-fun-facts","category-services-support","tag-chat-support","tag-erreichbarkeit","tag-it-servicedesk","tag-oeffnungszeiten","tag-persoenlicher-support","tag-standort","tag-support","tag-telefon"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 4.9.8 - aioseo.com -->\n\t<meta name=\"description\" content=\"Ab dem 5. 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