{"id":6097,"date":"2019-07-12T13:00:38","date_gmt":"2019-07-12T11:00:38","guid":{"rendered":"https:\/\/blog.rwth-aachen.de\/itc\/?p=6097"},"modified":"2023-08-18T10:13:46","modified_gmt":"2023-08-18T08:13:46","slug":"lets-have-a-chat-chat-support-nun-auch-ueber-rwthmoodle-erreichbar-chat-support-now-also-accessible-via-rwthmoodle","status":"publish","type":"post","link":"https:\/\/blog.rwth-aachen.de\/itc\/2019\/07\/12\/lets-have-a-chat-chat-support-nun-auch-ueber-rwthmoodle-erreichbar-chat-support-now-also-accessible-via-rwthmoodle\/","title":{"rendered":"Let&#8217;s have a chat \u2013 Chat Support nun auch \u00fcber RWTHmoodle erreichbar"},"content":{"rendered":"<div class=\"twoclick_social_bookmarks_post_6097 social_share_privacy clearfix 1.6.4 locale-de_DE sprite-de_DE\"><\/div><div class=\"twoclick-js\"><script type=\"text\/javascript\">\/* <![CDATA[ *\/\njQuery(document).ready(function($){if($('.twoclick_social_bookmarks_post_6097')){$('.twoclick_social_bookmarks_post_6097').socialSharePrivacy({\"txt_help\":\"Wenn Sie diese Felder durch einen Klick aktivieren, werden Informationen an Facebook, Twitter, Flattr, Xing, t3n, LinkedIn, Pinterest oder Google eventuell ins Ausland \\u00fcbertragen und unter Umst\\u00e4nden auch dort gespeichert. N\\u00e4heres erfahren Sie durch einen Klick auf das <em>i<\\\/em>.\",\"settings_perma\":\"Dauerhaft aktivieren und Daten\\u00fcber-tragung zustimmen:\",\"info_link\":\"http:\\\/\\\/www.heise.de\\\/ct\\\/artikel\\\/2-Klicks-fuer-mehr-Datenschutz-1333879.html\",\"uri\":\"https:\\\/\\\/blog.rwth-aachen.de\\\/itc\\\/2019\\\/07\\\/12\\\/lets-have-a-chat-chat-support-nun-auch-ueber-rwthmoodle-erreichbar-chat-support-now-also-accessible-via-rwthmoodle\\\/\",\"post_id\":6097,\"post_title_referrer_track\":\"Let%26%238217%3Bs+have+a+chat+%E2%80%93+Chat+Support+nun+auch+%C3%BCber+RWTHmoodle+erreichbar\",\"display_infobox\":\"on\"});}});\n\/* ]]> *\/<\/script><\/div><p>&nbsp;<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<div class=\"wp-block-image\">\r\n<figure class=\"alignright is-resized\">\r\n<div id=\"attachment_6107\" style=\"width: 273px\" class=\"wp-caption alignnone\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-6107\" class=\"wp-image-6107\" src=\"https:\/\/blog.rwth-aachen.de\/itc\/files\/2019\/07\/Bild2-1-752x1024.png\" alt=\"\" width=\"263\" height=\"358\" srcset=\"https:\/\/blog.rwth-aachen.de\/itc\/files\/2019\/07\/Bild2-1-752x1024.png 752w, https:\/\/blog.rwth-aachen.de\/itc\/files\/2019\/07\/Bild2-1-220x300.png 220w, https:\/\/blog.rwth-aachen.de\/itc\/files\/2019\/07\/Bild2-1-768x1046.png 768w, https:\/\/blog.rwth-aachen.de\/itc\/files\/2019\/07\/Bild2-1.png 826w\" sizes=\"auto, (max-width: 263px) 100vw, 263px\" \/><p id=\"caption-attachment-6107\" class=\"wp-caption-text\">Quelle: Eigene Darstellung<\/p><\/div>\r\n<\/figure>\r\n<\/div>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<p class=\"wp-block-paragraph\">Telefonisch, per Ticketportal, per E-Mail oder in der pers\u00f6nlichen Beratung \u2013 Dozierende und Studierende haben bereits verschiedene M\u00f6glichkeiten, um schnell individuelle Unterst\u00fctzung bei ihrer Arbeit mit RWTHmoodle zu erhalten. Damit Sie bei aufkommenden Problemen und Fragen rund um die neue Lernplattform unser IT-ServiceDesk noch schneller erreichen k\u00f6nnen, haben wir jetzt auch unseren Chat Support in RWTHmoodle integriert. \u00dcber den eingeblendeten Chat-Button ist der Chat fortan direkt \u00fcber die <a href=\"https:\/\/moodle.rwth-aachen.de\/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"RWTHmoodle Startseite (opens in a new tab)\">RWTHmoodle Startseite<\/a> und die Lernr\u00e4ume zu erreichen.<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<p class=\"wp-block-paragraph\">Montags bis freitags zwischen 10 und 16 Uhr hilft das IT-ServiceDesk Ihnen im pers\u00f6nlichen Chat gerne weiter, damit Sie die Lernplattform schnell nutzen und somit erfolgreich lehren und lernen k\u00f6nnen.<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<p class=\"wp-block-paragraph\">Au\u00dferhalb der Chatzeiten finden Sie Antworten zu den h\u00e4ufigsten Fragen rund um die Uhr auch auf <a href=\"https:\/\/help.itc.rwth-aachen.de\/service\/8d9eb2f36eea4fcaa9abd0e1ca008b22\/\">IT Center Help<\/a>.<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<p class=\"wp-block-paragraph\">Verantwortlich f\u00fcr die Inhalte dieses Beitrags ist <a href=\"http:\/\/www.itc.rwth-aachen.de\/go\/id\/epvp\/gguid\/0xDE29C364DDAF91469C6FFECDA8E5B512\/allou\/1\/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\" (opens in a new tab)\">Susanne Kubiak<\/a>.<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<p class=\"wp-block-paragraph\">&nbsp;<\/p>\r\n\r\n<p>&nbsp;<\/p>","protected":false},"excerpt":{"rendered":"<p>&nbsp; &nbsp; &nbsp; Telefonisch, per Ticketportal, per E-Mail oder in der pers\u00f6nlichen Beratung \u2013 Dozierende und Studierende haben bereits verschiedene M\u00f6glichkeiten, um schnell individuelle Unterst\u00fctzung bei ihrer Arbeit mit RWTHmoodle [&hellip;]<\/p>\n","protected":false},"author":1859,"featured_media":6107,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"c2c_always_allow_admin_comments":false,"footnotes":""},"categories":[315,310],"tags":[],"class_list":["post-6097","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-services-support","category-studium-lehre"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 4.9.8 - aioseo.com -->\n\t<meta name=\"description\" content=\"Telefonisch, per Ticketportal, per E-Mail oder in der pers\u00f6nlichen Beratung \u2013 Dozierende und Studierende haben bereits verschiedene M\u00f6glichkeiten, um schnell individuelle Unterst\u00fctzung bei ihrer Arbeit mit RWTHmoodle zu erhalten. 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