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IT Center Blog

Schlagwort: ‘Umfrage’

Your Opinion on the RWTHapp Matters

July 15th, 2026 | by
Graphic depiction of a smartphone featuring the RWTHapp logo and a row of smiley icons, with a smiling face in the center.

Source: Own Illustration

For many students, the RWTHapp is an integral part of daily student life. To find out how satisfied you are with the app and what features you’d like to see in the future, we conducted a survey in early May. The results provide fascinating insights into the app’s usage, usability, and potential future developments.

 

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Why Acceptance Research is so Important in IT

January 7th, 2026 | by
Conversation between chat bot on screen of phone and customer

Source: Freepik

IT systems have become an integral part of our everyday lives. They simplify work processes, enable communication, and drive digital innovation. And yet, many IT projects fail not because of technical hurdles, but because they are not accepted by users. This is precisely where acceptance research comes in.

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Ritchy – Your Opinion Matters!

November 24th, 2025 | by
Head of a raccoon

Source: Own Illustration

Since April 2025, our chatbot Ritchy has been available to assist you around the clock, even after our regular support hours. It provides answers, tips, and suggested solutions, and is designed to complement our personal customer support services.

We have already introduced Ritchy in a previous blog post and explained its advantages and special features.

If you would like to learn more about our chatbot, we highly recommend taking a look at this article.

 

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RWTHmoodle – Results of the User Survey Are in!

November 10th, 2025 | by
Sprechblase mit #moodlemonday

Source: Own Illustration

This year, you once again had the opportunity to participate in the RWTHmoodle user survey to evaluate the teaching and learning platform. The survey took place from August 4 to 24, 2025, for all persons who were booked into at least one course in the 2025 summer semester. Approximately 38,300 people were invited to participate by email, of whom 1,190 took part in the survey. Read the rest of this entry »

IT Center Satisfaction Survey 2025 – Your Opinion Counts!

October 22nd, 2025 | by
5 smileys showing different emotions, from happy to sad, with one hand pointing to the happy smiley

Source: Freepik

On October 20, 2025, our IT Center Satisfaction Survey 2025 started. This survey is aimed at all people who use the services of the IT Center. In order to continuously improve the quality of services and support through our various communication channels, we conduct a satisfaction survey every year. The survey is anonymous.

 

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RWTHmoodle: Usage Survey 2025

August 4th, 2025 | by

Source: Own illustration

Since the introduction of RWTHmoodle in 2019, the usage survey for our teaching and learning platform has become a tradition. This year, we want to know how you rate the platform in terms of performance and usability, among other things. Anyone who is booked as a learning room manager in a learning room can also answer questions on the topics of training and AI tools.

Were you booked in at least one learning room as a student, additional participant, supervisor or learning room manager in the summer semester 2025? Then take your chance from August 4 to 24, 2025 to contribute to the improvement of RWTHmoodle and the support services by participating in the usage survey.

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The Results of the 2024 IT Center Satisfaction Survey Are In!

May 7th, 2025 | by
Three smileys: green, yellow, and red

Source: Own illustration

In October and November 2024, we conducted our 13th IT Center Satisfaction Survey, in which all members of the RWTH Aachen University community, including students and staff, were able to evaluate the services and support offered by the IT Center. In the survey, we also asked you for suggestions for improvement, which have already been reviewed and analyzed by our various teams and groups over the past few months.

 

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RWTHapp Satisfaction Survey 2024

September 25th, 2024 | by
Mockups der RWTHapp

Source: Own illustration

The RWTHapp satisfaction survey ran from July 22 to August 2, 2024. Before we get into the evaluation, we would like to thank you for the active participation! With almost 4000 clicks, there were over 2000 fully completed questionnaires. The results of the survey will be incorporated into the further development of the RWTHapp.

 

 

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Rwthapp Relaunch: Your Feedback is Needed

July 22nd, 2024 | by
Mockups der RWTHapp

Source: Own illustration

More than a year has already passed since the relaunch of RWTHapp on 3 April 2023. In this blog post, we want to give you an insight into what has happened since then and what the future holds for RWTHapp. Your opinion is particularly important to us. Which is why at the end of the post you will also find out how you can directly influence the further course of development and maybe even win a little something by doing so

 

 

 

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Help Us to Improve Coscine!

April 22nd, 2024 | by
Coscine-Logo

Source: Coscine

Coscine has now been in regular operation at RWTH Aachen University for a year. On the occasion of this event, we are counting on your opinion. If you actively use Coscine, the platform for research data management, you now have the opportunity to share your experiences and give us valuable feedback from April 22 to May 6, 2024. Together, we can continue to improve Coscine and adapt the support offering accordingly.

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