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Robotic Process Automation

November 21st, 2019 | by

This post is by Junxiong Gao, Scientific Assistant in the Process And Data Science group at RWTH Aachen University. Contact him via email for further inquiries.

Robotic Process Automation (RPA) recently gained a lot of attention, both in industry and academia. RPA embodies a collection of tools and techniques that allow business owners to automate repetitive manual tasks. The intrinsic value of RPA is beyond dispute, e.g., automation reduces errors and costs and thus allows us to increase overall business process performance.

However, adoption of current-generation RPA tools requires a manual effort w.r.t. identification, elicitation and programming of the to-be-automated tasks. At the same time, several techniques exist that allow us to track the exact behavior of users, in great detail.

Therefore, in this line of research, we present a novel end-to-end structure design that allows for completely automated, algorithmic automation-rule deduction, on the basis of captured user behavior.

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