Kategorie: ‘Support, Services & Updates’
The ITSSM Department in Focus: IT Services & IT Security

Source: Alexander Müller
The IT Service & Security Management (ITSSM) department plays a key role in the establishment, control and further development of IT service management processes and security processes in the IT center. The processes support service provision, service operations, IT security, reporting and support. In the following blog post, we take a closer look at the department’s areas of work.
Blockchain Technology

Source: Freepik
Blockchain technology, often referred to simply as ‘blockchain’, is transforming the way data is stored and secured. Originally developed as the basis for cryptocurrencies such as Bitcoin, it has quickly developed into a versatile technology that is used in numerous industries.
In this blog post, you can find out how it all works and what applications there are in general.
RWTHmoodle – Start of Test Phase for Course Templates
In the summer semester 2025, the RWTHmoodle team will be testing two course templates for the first time. These offer a pre-structured course environment that lecturers can customize and use directly. These course templates are intended to facilitate the design of learning spaces for teachers and make getting started with RWTHmoodle even more efficient.
Exmatriculation – What Then?

Source: Unsplash
The last exams have been written and the final thesis has been handed in – your studies are coming to an end. An era is ending and new paths are waiting for you, be it a job, further studies or other exciting challenges.
But what happens to the RWTH services that accompanied you during your studies? How long will you still have access to your accounts, documents and data?
Here you can find out what remains and what you should definitely do before exmatriculating.
Digital Cleanup Day 2025

Source: Own illustration
The temperatures are rising and the first flowers are sprouting from the ground. That can only mean one thing: spring is here. And that means it’s time for the annual spring cleaning. But don’t just clean and declutter your home, do the same for your digital devices. Digital Cleanup Day on March 15 is a reminder to do a digital spring cleaning too.
IT-ServiceDesk: You ask, We Help

Quelle: Eigene Darstellung
A smooth working day for employees and students often depends on how quickly and effectively their technical problems can be solved. This is where we, the IT-ServiceDesk, come in. To help you understand how we work and give you the best possible support, we have put together a few tips for you.
DataStorage.nrw – How Do You Find out When Your Research Data Will Be Migrated?

Source: DataStorage.nrw
Preparations for the DataStorage.nrw connection are currently in full swing. Until the wait is over, we would like to prepare you for what the migration will look like for you on the Coscine platform. This way you can see at a glance whether your research data is currently being migrated.
Microsoft Azure in Productive Operation

Source: Freepik
It’s done!
After a successful pilot phase, Microsoft Azure went live at RWTH Aachen University at the beginning of 2025.
In the following article, you can find out which services are included in Microsoft Azure and which requirements you need to meet to use them.
Changed Opening Hours During Carnival

Source: Own illustration based on Freepik
This year, the IT Center, as the data center of a renowned Rhineland university, is also taking inspiration from the cheerful atmosphere of the fifth season. The carnival season is approaching and brings with it some changes to our opening hours. Here you can get an overview of our opening hours during carnival.
RWTH Aachen Reaches a Milestone: 125,000 E-Mail Accounts!
At the beginning of the year “2025”, which is a special year, which is a special year in a mathematical sense, because 2025 is the square number of the sum of 1 to 9, we are pleased to announce the launch of the 125,000th RWTH e-mail account! In this article, we take a look at the development of RWTH e-mail accounts and RWTH-e-mail domains over the last 10 years.




