Making Video Conferences More Efficient – Roles in Online Meetings 3/4

Source: Pixabay
In our blog series “Making video conferences more efficient” we have already reported on useful tools and shared first tips for better online meetings with you.
In this blog post, we will inform you about the different meeting roles of the participants, which also contribute to making a meeting more efficient.
Changed Opening Hours of the IT-ServiceDesk on August 12, 2022
Due to an internal event, the IT-ServiceDesk will be open on Friday, August 12, 2022 at limited hours.

Source: Freepik
On this day, our locations below will be open for you at the following times:
#GoodToKnow: How to create distribution groups?

Source: Freepik
Recently, we told you about mailing lists and how to request them. In this blog post, we’ll introduce you to the difference with distribution groups and describe how to create and manage them.
The IT Center Picture Puzzle: Service & Communication Department
#MeetMeWednesday: We continue with our series “The IT Center Picture Puzzle“. This time we have an exciting interview with the head of department Sarah Grzemski in store for you.
The word “communication” is synonymous with the Service & Communication (SeKo) department. The reason for this will be presented to you in the current blog post. We provide exciting insights behind the various scenes of the department, which, by the way, do not only consist of support requests 😊 …. We present what makes the department special and what current projects and developments are currently in the pipeline. Be curious!
A High Holiday: The SysAdminDay 2022

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They are the heroes of everyday life, often to be found in rooms with lots and lots of hardware. When problems of all kinds arise, their expertise is valued and their judgment trusted.
Who are we talking about? Our system administrators – SysAdmins for short.
Today – the third Friday in July – is dedicated to them:
On System Administrator Appreciation Day we celebrate our system administrators!
Email Security – The SMTP Protocol and Its Problems (Sending and Receiving)

Source: Freepik
In our first article on the topic of e-mail security, we gave an insight into the historical development of email. We briefly explained how email exchange works and referred to the statistics of the email service at RWTH Aachen University.
Today we’ll tell you about the transmission protocol “Simple Mail Transfer Protocol” (SMTP) and its pitfalls.
The Return of the IT-ServiceDesk
The wait is over. After two long years, on 01.08.2022 the time has finally come. The IT-ServiceDesk will once again be available for your questions and concerns at the locations* “Seffenter Weg 23” and “SuperC” with the full range of services.
Since change is always part of adjustment, not everything is exactly the same as it was two years ago. We have summarized for you which services we will be offering at our various locations from August 1, 2022, what the opening hours will be and which hygiene measures will apply.
Shadow IT: The Underestimated Danger

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The application of information technology is as diverse as the world around us. IT solutions have now taken a major part in our daily lives. They provide support in our households, assist us during sports and in our leisure activities, and are often a great help in our professional activities as well. This increasing digital affinity offers numerous advantages, but also bears risks. The use of so-called shadow IT in a professional context is growing along with it. Now, what is shadow IT exactly? What opportunities and risks does it hold, and how can a company reduce the use of shadow IT in the best possible way? This article will give you all the answers to these questions. Read the rest of this entry »
Protecting the Climate From Your Desk

Source: Pixabay
At first glance, e-mail seems to be an environmentally friendly alternative to traditional letters: You don’t need paper and the letter doesn’t have to travel halfway around the world to the recipient by car, ship or plane. However, e-mails also cause greenhouse gas emissions in a completely different way – probably more than you think.
In today’s article, we explain why e-mails are also harmful to the environment to a certain extent. With our tips, we are sure you will be able to adopt a more ecological approach to digital communication and make a joint contribution to climate protection.





