Kategorie: ‘Insight IT Center’
The cooperation project “Prüfung hoch III”
Source: Stifterverband 2020
To mark its 100th anniversary, the Stifterverband for German science, or Stifterverband for short, has launched the anniversary initiative “Effect to the power of 100“. The aim is to promote the 100 best ideas for the education, science and innovation system of tomorrow.
After the application phase had been completed in mid-September 2020, an expert advisory board selected the 100 best ideas (from a total of 500 applications) for the future of the education, science and innovation system. And the IT Center was among them – we reported on it in detail here on the blog.
Ever since then, a while has passed and synergies have emerged with different perspectives on the common theme, allowing for a holistic view of digital testing. Read the rest of this entry »
Research on heterogeneous memory systems
Source: Unsplash
While computational power is steadily increasing in modern computing systems due to the rise of multicore and accelerated systems, the relative performance of the memory subsystem is falling further and further behind. In the context of High-Performance Computing (HPC), this can be partially compensated by combining traditional main memory with a small amount of high-bandwidth memory. In systems with accelerators, heterogeneity is already visible due to the presence of different kinds of memory. However, applications must be heavily modified and use vendor-specific application programming interfaces (APIs) to exploit different kind ofs heterogeneous memory.
Not only multi- and cross-, but now also omnichannel!
As the single point of contact (SPoC) for customer support at IT Center Services and selected university services, customer satisfaction is a top priority for us. To make it especially convenient for you, we therefore offer several channels for contacting us. So you can reach us not only by phone and mail, but also by chat and via the ticket portal, you can leave messages and comments on Twitter, Facebook and here on the blog, and you can like us on YouTube. This means that we have several channels (multichannel).
The changeover to a so-called omnichannel tool enables us to design input channels more clearly.
Source: Own illustration
Always on our radar: Quality assurance and customer satisfaction
Satisfied customers and those who want to become satisfied customers are our top priority at the IT Center. For support, this means not only a high level of availability and a quick response time to requests, but also providing comprehensive instructions. We always aim to fulfill your expectations and wishes in the best possible way – even if this may not always be obvious at first glance.
Source: Pixabay
