Kategorie: ‘Announcements’
Winter is Coming… and With it Completely New Possibilities: The New Plugins in RWTHmoodle
Yesterday we enjoyed 30 degrees in the sun, but now the first gingerbread is smiling at us in the supermarket. An unmistakable sign that we have arrived in the semester with the word “winter”. It is high time to replenish our own stock of thick socks (keyword: brace yourself). But besides cold and darkness, the winter semester has a lot of great new possibilities to offer, like our three new plugins in RWTHmoodle!

Source: Pixabay
Reopening of Printing Service and IT-ServiceDesk
***16.10.2020. Important note! Change of editorial office: The IT-ServiceDeks of the IT Center will open on Tuesday, 20.10.2020. All information can be found in the blog post about the reopening***
Soon it will be time for the IT Center’s print service and IT-ServiceDesk to reopen for personal contact. Although this is only partially and under certain conditions due to Covid-19, we are pleased to inform you that we will soon be able to support you again in personal contact.
Part of the reopening are the Printing Service at Seffenter Weg 23 and the IT-ServiceDesk at the same location.

Source: Pixabay
Like a Breath of Fresh Air… in September
At least for RWTHmoodle this is the case, because the first big update this year is coming. RWTHmoodle will be updated to Moodle version 3.9, including some minor and major changes. Improvements in accessibility, the widely used e-tests and the selection dialog when adding activities are just as much a part of this as minor adjustments to the forum, the grading of assignments and the question collection.

Source: Pixabay
The exact date for the update to version 3.9 is 09.23.2020.
Curtain up and Stage Clear for IT Center Help!
Goodbye doc.itc! Hello IT Center Help!

IT Center Help – Here you will find answers to your questions. No matter if it is about eduroam or RWTHmoodle. Find instructions and information easily, fast and comfortable. (help.itc.rwth-aachen.de)
Source: Own illustration
It is time! We have been waiting for this for a long time and could hardly wait. We have designed, developed, tested, optimized and asked for your feedback. IT Center Help is now officially the new documentation platform of the IT Center of RWTH Aachen University. Here you can find all information about the IT Center Services, instructions for applications for study and teaching and much more.
With the Go Live of IT Center Help we also say goodbye to our documentation portal doc.itc.rwth-aachen.de. For more than six years, we have been providing information about IT Center Services and instructions for you here.
Now we want to support you with IT Center Help on a new page with a modern look and a user-friendly interface in the matter of IT services.
Relaunch of the Documentation Portal
Documentation Portal Becomes IT Center Help

The documentation portal has served its duty. After many years of good service, the successor is already in the starting blocks. (doc.itc.rwth-aachen.de)
Source: Own illustration
What began a good six years ago is now taking on a new form. Join us on a short trip down memory lane – and back on the road to the future.
(Deutsch) Gute Nachrichten für den SFB985 Funktionelle Mikrogele und Mikrogelsysteme
Test IT Center Help! –What Do You Think of the New Documentation Platform?

Source: Pixabay
Now it’s up to you! What do you think?
Instructions, information and FAQs – you already know our documentation portal doc.itc. Now, we want to know what you think of IT Center Help! Our documentation portal “doc.itc” will soon be replaced by the new documentation platform IT Center Help. You can be one of the first to test IT Center Help, the completely revised successor of doc.itc.
The prototype is ready for testing and you can participate!
Statement on attacks on high-performance computing systems
Several high-performance data centres throughout Europe are currently victims of cyber attacks. Some centres have therefore blocked the access to their computing capacity at least in parts due to security incidents to protect against (further) attacks.
Against this background, we are also taking appropriate precautions and monitoring our systems even more closely than before. Our statement and recommendations on the IT Center website provide information on the current situation.



