Kategorie: ‘Support, Services & Updates’
Tips and Tricks: The Selfservice (part 1)
The IdM Selfservice – here you can administrate accounts and passwords and many more!
Source: Own illustration
The Selfservice is one of the first applications used by newcomers to the RWTH – whether students or employees. Since you will encounter and use the Selfservice again and again, we explain in two articles how and for what you can use it.
First of all, it is important to know how you can access the Selfservice and where you can find it.
Via the link https://www.rwth-aachen.de/selfservice you can access the Selfservice using the RWTH Single Sign-On. Here you need the user name (in the form ab123456) and the corresponding password to log in. If you are using the Selfservice for the first time, you have received the password in the ConnectMe link procedure.
Acceptance point for DFN certificate applications is still open!
Since May 14th, 2020, the personal acceptance point for DFN certificate applications is open. Here you can come by personally and submit your certificate applications quickly and easily – no matter whether you have an application fo a user, group or server certificate. You will find the personal acceptance point at the IT Center Seffenter Weg 23, at the upper entrance.
Application printed out, appointment booked, hygiene rules observed? Then you can start!
Source: Own illustration
(Deutsch) RWTH Aachen schließt Rahmenvertrag zur Ermöglichung von Microsoft Azure Services ab
Test IT Center Help! –What Do You Think of the New Documentation Platform?
Source: Pixabay
Now it’s up to you! What do you think?
Instructions, information and FAQs – you already know our documentation portal doc.itc. Now, we want to know what you think of IT Center Help! Our documentation portal “doc.itc” will soon be replaced by the new documentation platform IT Center Help. You can be one of the first to test IT Center Help, the completely revised successor of doc.itc.
The prototype is ready for testing and you can participate!
The IT-ServiceDesk Chat Support – We Want Your Feedback!
Do you have questions about the IT-Services? The IT-ServiceDesk team will help you quickly and professionally to solve your concerns in the Chat Support.
Source: Pixabay
The Chat support of the IT-SeviceDesk is an easy and quick way to contact the support team of the IT Center. Currently the Chat Support is available for you from Monday to Friday between 07:30am and 06:00pm. Due to the current situation we are unfortunately not able to support you personally at our IT-ServiceDesk locations, so we have extended our chat times to support you even longer.
(Deutsch) Remote Lehren und Lernen – Digitale Lehre im Online-Semester
(Deutsch) Demnächst am IT Center: Der Selfservice virtueller Ressourcen SeviRe
(Deutsch) My IT Center – Deine Möglichkeiten mit unseren Services
Umsatteln auf HomeOffice – Eine Herausforderung auch für Netzkapazitäten
Source: Unsplash
Besondere Maßnahmen, wie etwa die Umstellung auf situative mobile Heimarbeit (smH)- auch gerne als HomeOffice bezeichnet, ziehen besondere Herausforderungen nach sich. Das betrifft auch die IT-Infrastruktur. Neben einem verlässlichen VPN-Service ist aber ohne Internetverbindung nichts möglich – schon gar nicht bei der Arbeit von Zuhause.
Heute erzählen wir Euch, was sich bei der Umstellung auf die Arbeit von zu Hause in Sachen Netzkapazitäten gerade zu Beginn der Umstellung an der RWTH getan hat. An dieser Stelle gilt unser Dank unseren IT Center-Kolleginnen und -Kollegen der Abteilung Netze, die uns auch hier wieder unterstützt haben.
