Kategorie: ‘Announcements’
Like a Breath of Fresh Air… in September
At least for RWTHmoodle this is the case, because the first big update this year is coming. RWTHmoodle will be updated to Moodle version 3.9, including some minor and major changes. Improvements in accessibility, the widely used e-tests and the selection dialog when adding activities are just as much a part of this as minor adjustments to the forum, the grading of assignments and the question collection.
Source: Pixabay
The exact date for the update to version 3.9 is 09.23.2020.
Curtain up and Stage Clear for IT Center Help!
Goodbye doc.itc! Hello IT Center Help!
IT Center Help – Here you will find answers to your questions. No matter if it is about eduroam or RWTHmoodle. Find instructions and information easily, fast and comfortable. (help.itc.rwth-aachen.de)
Source: Own illustration
It is time! We have been waiting for this for a long time and could hardly wait. We have designed, developed, tested, optimized and asked for your feedback. IT Center Help is now officially the new documentation platform of the IT Center of RWTH Aachen University. Here you can find all information about the IT Center Services, instructions for applications for study and teaching and much more.
With the Go Live of IT Center Help we also say goodbye to our documentation portal doc.itc.rwth-aachen.de. For more than six years, we have been providing information about IT Center Services and instructions for you here.
Now we want to support you with IT Center Help on a new page with a modern look and a user-friendly interface in the matter of IT services.
Relaunch of the Documentation Portal
Documentation Portal Becomes IT Center Help
The documentation portal has served its duty. After many years of good service, the successor is already in the starting blocks. (doc.itc.rwth-aachen.de)
Source: Own illustration
What began a good six years ago is now taking on a new form. Join us on a short trip down memory lane – and back on the road to the future.
(Deutsch) Gute Nachrichten für den SFB985 Funktionelle Mikrogele und Mikrogelsysteme
Test IT Center Help! –What Do You Think of the New Documentation Platform?
Source: Pixabay
Now it’s up to you! What do you think?
Instructions, information and FAQs – you already know our documentation portal doc.itc. Now, we want to know what you think of IT Center Help! Our documentation portal “doc.itc” will soon be replaced by the new documentation platform IT Center Help. You can be one of the first to test IT Center Help, the completely revised successor of doc.itc.
The prototype is ready for testing and you can participate!
Statement on attacks on high-performance computing systems
Several high-performance data centres throughout Europe are currently victims of cyber attacks. Some centres have therefore blocked the access to their computing capacity at least in parts due to security incidents to protect against (further) attacks.
Server room high performance computer
Source: Own illustration
Against this background, we are also taking appropriate precautions and monitoring our systems even more closely than before. Our statement and recommendations on the IT Center website provide information on the current situation.
Good News: Personal Submission of DFN Certificate Applications possible again
We are pleased to inform you that the personal acceptance of DFN user and server certificate applications will be possible again from Thursday, 14 May 2020 in the IT Center, in the building at Seffenter Weg 23 upper entrance.
After booking an appointment, you can now personally bring your user and server certificate applications from Tuesday to Thursday between 08:00am and 03:00pm.
User and server certificates can now again be handed in personally at the IT Center, Seffenter Weg 23. We are looking forward to it!
Source: Own illustration
Due to the strict regulations, access must be coordinated. This makes it necessary to book an appointment via our online appointment planning tool. Please also remember that your certificate applications can only be accepted upon presentation of an official, valid photo identification.
Please respect the following hygiene rules:
- Wear a mouth and nose guard throughout the building.
- Disinfect your hands after you enter the building, i.e. before you meet our staff.
- Please keep at least 2 meters safety distance.
- We give you a smile, but do not shake hands.
Please do not forget to bring along:
- Completed and signed server or user certificate application
- Official, valid photo identification
- Mouth and nose guard
- Mobile phone to be granted access to the building on site
You will receive detailed information about the procedure with your appointment confirmation. If you have any further questions, please leave us a comment under this blog post or contact us by phone, e-mail or via our chat support.
E-mail: servicedesk@itc.rwth-aachen.de
Contact by phone: +49 241 / 80-24687
Monday to Friday from 07:30am to 06:00pm
Chat support: Monday to Friday from 07:30am to 06:00pm
We are looking forward to seeing you!
Your team of the IT Center
Responsible for the content of this article is Nicole Filla.
Jahresbericht 2018/2019 – Das IT Center berichtet
Als Verantwortlicher für die IT-Unterstützung von hochschulweiten Prozessen arbeitet das IT Center kontinuierlich daran, einen qualitativ hochwertigen Servicekatalog anzubieten. Dieser Katalog beinhaltet IT-Lösungen für Studium, Forschung und Lehre. Auch aktuelle Sicherheitsstandards müssen dabei stets eingehalten werden. Das IT Center befindet sich daher in permanenter Weiterentwicklung, um die Effektivität, die Effizienz und die Sicherheit der IT-Infrastruktur zu gewährleisten.
Cover des neuen Jahresberichts 2018/2019 des IT Centers
Quelle: Eigene Darstellung
Seit nun über mehr als 7 Jahren berichtet das IT Center über seine Aufgaben, Ziele, bedeutsamen Entwicklungen und umfangreiche Projekte in Form eines zweijährlichen Jahresberichts. Dieser Jahresbericht soll nicht nur einen Einblick in die erbrachten Leistungen des IT Centers verschaffen, sondern auch seine Arbeit in verschiedenen Projekten und Veranstaltungen veranschaulichen.
