Kategorie: ‘Announcements’
SOC On-Call Service: IT Security Around the Clock

Source: Own illustration
Whether it’s suspicious activity on the network, compromised user accounts, or acute cyber attacks – every minute counts in an emergency. In order to be able to respond to security incidents at RWTH even faster and more effectively in the future, the IT Center’s Security Operation Center (SOC) has had an on-call service since June 1, 2025. This means that the SOC team can now also be reached outside regular working hours if necessary, ensuring greater security in the university network around the clock.
Network Renewal: From Project to Regular Operation

Source: Own Illustration
After several years of intensive planning and implementation work, the network renewal at RWTH Aachen University is approaching an important milestone: Since its launch in 2018, the finish line for the end of 2026 is slowly coming into view. You can also read about our interim status in 2022 in our previous blog article. The completion of the measures in the individual university buildings marks the transition from project to regular operation. The aim of the network renewal is to modernize the communication infrastructure, which is in some parts severely outdated, and to put it on a future-proof footing—technically, organizationally, and operationally.
Towards the Future with AI – How the IT Center Is Supporting RWTH Aachen University on Its Way into the AI Age

Source: Pixabay
Artificial intelligence (AI) is no longer a topic for the future – it has arrived in the centre of society and is changing the way we research, learn and work. As one of Europe’s leading technical universities, it is therefore crucial for RWTH Aachen University to actively engage with the potential and challenges of this technology.
As RWTH’s central IT facility, the IT Center plays a central role in this: it develops technical solutions, ensures a data protection-compliant infrastructure and creates new services that enable the use of AI in the university context.
And not just since yesterday: For some time now, the IT Center has been working intensively on making artificial intelligence usable for the entire university.
Changed Opening Hours in July 2025
Due to internal events, the IT-ServiceDesk will only be available to you during limited opening hours on July 11 and July 18, 2025.
Error-Free Through MPI – With the New Functions in MUST 1.11.0

Source: Own Illustration
In parallel programming with supercomputers such as CLAIX, the so-called Message Passing Interface has been used for over 30 years for efficient communication between processes. Programming errors in MPI communication can lead to typical problems in software development such as deadlocks, data races or type errors – especially due to parallelized execution. However, such errors are often difficult for the developer to find, especially if an error occurs non-deterministically, i.e., only sporadically.
Follow-up Report: Moodle Community Meeting 2025

Source: Own Illustration
On May 26, 2025, employees of the IT Center and the Center for Teaching and Learning Services (CLS) traveled to Bochum for the 7th edition of the Moodle Community Meeting. Organized by Moodle.nrw, the event takes place every year at the Ruhr University Bochum (RUB). It brings together universities from all over NRW for a series of presentations and workshops on the teaching and learning platforms Moodle and ILIAS. This year, 13 sessions took place, covering three main topics: the development of new features, the management of old data and the possibility of connecting ILIAS and Moodle with external platforms and tools.
Replacement of the Partner Procedure

Source: Own illustration based on Freepik
In recent years, the RWTH partner procedure has helped external persons with tasks at RWTH to gain access to RWTH’s IT services.
This process is now being changed: The partner procedure is being replaced by the role “Angehörige Organisationseinheit”. Like all other roles, this role is assigned by the role administrators of the individual chairs, institutes, and facilities.
The Partner Manager associated with the Partner Procedure will be deactivated on September 1, 2025. All coupons and authorizations issued by the Partner Manager will also expire on this date at the latest.
The good news?
You can now make the switch without any hassle. Find out how in the text.
RWTHcontacts – What’s New?

Source: Freepik
Is the order of your affiliations in RWTHcontacts incorrect? Or is your primary organization not listed correctly?
Since May 26, 2025, you can easily change some of your data yourself.
Don’t worry, you can now access part of the person directory (PVZ) even without the “Administration Organization” role!
Re-Certified: Reliable IT Support

Source: Freepik
Whether you have questions, problems or concerns about the IT services of the IT Center – the IT-ServiceDesk of the Service & Communication department is always there to help and advise you. For us, quality means that you can rely on us at all times – for fast, friendly and reliable help. That’s why we have our work regularly reviewed by independent bodies as part of audits and are certified in accordance with the international standard DIN EN ISO 9001:2015. This ensures that our processes meet the highest standards – now and in the future.
Safety and Health at Work

Source: Martin Braun
April 28, 2025, marked World Day for Safety and Health at Work – a global day of action that reminds millions of people every year of the importance of safe and healthy working conditions. This day was established by the International Labour Organization (ILO) and has become an important platform for awareness-raising, dialogue and political impetus. We at the IT Center would also like to use this day to draw attention to current developments, opportunities and challenges in the field of occupational health and safety – and also to focus on our own health promotion services.