Kategorie: ‘Interviews & Surveys’
IT Center Satisfaction Survey 2023 – Your Opinion Counts!

Source: Freepik
This week our IT Center Satisfaction Survey 2023 started. This survey is aimed at all people who use the services of the IT Center.
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The IT Center Picture Puzzle: IT Center Management
#MeetMeWednesday: Our blog series “The IT Center Picture Puzzle” is drawing to a close, and to cap it all off, we have a particularly interesting interview in store for you. This time, the IT Center Management, Professor Müller and Mr. Bündgens, answer our questions. They talk about their daily tasks as well as about exciting projects and developments that will soon take place at the IT Center.
By the way, the key word we were looking for was “leadership”. Could you guess it? Find out more in this article.
RWTHmoodle User Survey 2023 – Help Us Improve Your Learning Experience!
It’s that time again! The annual RWTHmoodle User Survey starts today on July 10, 2023 and runs until July 30, 2023. You have the opportunity to share your experience with the system and give us valuable feedback now if you have used RWTHmoodle and were authorized in at least one learning session during the summer semester 2023. Together, we can further improve RWTHmoodle and adapt the support offering accordingly.
IT Center Satisfaction Survey 2022 – The Results Are In!

Source: Freepik
In October and November 2022, we conducted our annual IT Center Satisfaction Survey, in which all members of the RWTH Aachen University were able to rate the services and support offered by the IT Center. In the survey, we also asked for your suggestions for improvements.
Over the past few years, your satisfaction with our services and support has increased steadily.
MATSE Trainee Wins 2nd Place at GermEval Contest
Trainees bring a breath of fresh air to companies and often surprise with remarkable achievements. A notable example is Patrick Gustav Blaneck, a former MATSE trainee at the IT Center, who won the second place at the GermEval 2022 contest.
We as an employer think that it’s important to recognize and highlight the achievements of our employees. For that reason, we spoke with Patrick about his work, the experience he gained along the way, and his plans for the future.
The IT Center Picture Puzzle: NFDI4Ing Administrative Office
#MeetMeWednesday
The long wait is over – finally the IT Center picture puzzle continues. In this article, you’ll learn all about the NFDI4Ingadministrative office. Who is behind it? What are the tasks and what does the future of the NFDI4Ing’s administrative office look like? This and much more you will discover in this interview.
Did you guess the keyword we were looking for? This time the correct answer was “networking”. If you want to know why this keyword represents the NFDI4Ing office, click on “Read rest of this entry”.
IT Center Satisfaction Survey
Comments and Answers

Source: Freepik
Some of you participated in the satisfaction survey and gave us a few suggestions.
Many thanks for that!
We gladly take up your points and explain to you:
- what can you do in case of possible problems,
- which things unfortunately cannot be changed at the moment,
- and above all: which problems will soon be solved by new services.
Behind the Scenes – Upgrade to Moodle 4.1
On March 14, 2023 (*), RWTHmoodle will be updated to Moodle version 4.1. We have summarized all changes for our users on the info page.
But what is actually the story behind the change? For a look behind the scenes, we talked to the service manager of RWTHmoodle, Bernd Decker. Read the rest of this entry »
The IT Center Picture Puzzle – Review and Preview
The year is coming to an end, and we would like to look back with you on our blog series The IT Center Picture Puzzle. Which departments were involved this year and what were the solution words? We would also like to give you a sneak preview of what will happen next year, because #SpoilerAlert: we will continue the series next year. But let’s start at the beginning…
The IT Center Picture Puzzle: Department of Process Management and Digitalization Learning & Teaching
#MeetMeWednesday
With our last picture puzzle for this year, we introduce you to yet another department of the IT Center. On our social media channels, we called for guesswork and searched for a certain word to go with the four pictures, which stands for the department Process Management and Digitalization Learning & Teaching (PDSL). Well, which of you came up with the solution word “digitalization“? You can get more exciting insights into the PDSL department in the interview.