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IT Center Blog

Kategorie: ‘Interviews & Surveys’

The IT Center Picture Puzzle: Department of Process Management and Digitalization Learning & Teaching

November 23rd, 2022 | by
Interview photo with department head Christoph Becker and Bernd Decker from the Process Management and Digitalization Learning & Teaching (PDSL) department

Source: Own illustration

#MeetMeWednesday

With our last picture puzzle for this year, we introduce you to yet another department of the IT Center. On our social media channels, we called for guesswork and searched for a certain word to go with the four pictures, which stands for the department Process Management and Digitalization Learning & Teaching (PDSL). Well, which of you came up with the solution word “digitalization“? You can get more exciting insights into the PDSL department in the interview.

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IT Center Satisfaction Survey 2022 – Your Opinion Counts!

October 19th, 2022 | by
Feedback Collage

Source: Freepik

This week our IT Center Satisfaction Survey 2022 started. This survey is aimed at all people who use the services of the IT Center. In order to continuously improve the quality of services and support through our various communication channels, we conduct a satisfaction survey every year. The survey is anonymous. Read the rest of this entry »

The IT Center Picture Puzzle: Systems and Operation Department

October 14th, 2022 | by
Interview photo with the Head of Department Systems & Operation

Source: Own illustration

#MeetMeWednesday: Recently we had another picture puzzle in store for you. In this puzzle, we were looking for the keyword for the Systems and Operation department. Could you guess it?

The word we were looking for was “gearwheel”. Georg Schramm, head of the department, tells us what it means and how this key word represents the department.

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Deactivation of the Feedback-Function

August 31st, 2022 | by

 

Feedback written with chalk on a blackboard

Source: pixabay.com

As we already know, everything has an end at some point.

So does our ticket feedback. After more than a year of testing, it’s time to say goodbye to our feedback function.

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RWTHmoodle – Results of This Year’s User Survey

August 22nd, 2022 | by
Hashtag moodle monday

Source: Own Illustration

This summer semester, RWTHmoodle users once again had the chance to evaluate the system and its associated services.

The user survey started in June 2022. 37.300 people who actively used at least one course room in the summer semester 2022 were asked to participate in the RWTHmoodle user survey. 1.820 users complied with this request.

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The IT Center Picture Puzzle: Service & Communication Department

August 3rd, 2022 | by
Interview photo with the Head of Department Service & Communication

Source: Own illustration

#MeetMeWednesday: We continue with our series “The IT Center Picture Puzzle“. This time we have an exciting interview with the head of department Sarah Grzemski in store for you.

The word “communication” is synonymous with the Service & Communication (SeKo) department. The reason for this will be presented to you in the current blog post. We provide exciting insights behind the various scenes of the department, which, by the way, do not only consist of support requests 😊 …. We present what makes the department special and what current projects and developments are currently in the pipeline. Be curious!

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The IT Center Picture Puzzle: High Performance Computing (HPC) Office

July 8th, 2022 | by
Interview with HPC Office

Source: Own Illustration

MeetMeWednesday: Our series “The IT Center Picture Puzzle” has already gone into the fourth round. Could you guess which word we were looking for this time?

The required word “coordination” stands for the High Performance Computing (HPC) Office. Did you guess it? In this blog post, we present the corresponding interview with the HPC Office, in which you can learn more about the activities and exciting insights of the Office.

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Feedback on the Beta Version of the RWTHApp 2.0

June 24th, 2022 | by
Cat at mobile phone with app

Source: Own illustration

As part of the beta test, you had the opportunity to test the new RWTHApp in advance in mid-May – which around 3,000 of you did diligently. With the help of your feedback, we are now continuing to work on the app, which is expected to be ready for launch in the course of the coming winter semester 2022/2023 and will accompany you through your daily university life.

Of course, we do not want to deprive you of the results of the beta test and have summarized them for you in this report. Read the rest of this entry »

RWTHmoodle User Survey 2022

June 13th, 2022 | by
Homepage of the RWTHmoodle User Survey 2022

Source: Own illustration

Today, on June 13, 2022, our annual RWTHmoodle user survey starts again.

You are using RWTHmoodle and were authorized in at least one course room in the summer semester 2022? Then help us to improve RWTHmoodle and to adapt our support services. We would be happy if you share your experiences with the system and give us feedback. Read the rest of this entry »

International Exchange @ Politecnico di Milano

June 10th, 2022 | by
Our colleague Martin Pieters at the Politecnico di Milano

Martin Pieters at the Politecnico di Milano
Source: Own illustration

“If someone goes on a journey, he can tell a story” – at least that’s how the poet Matthias Claudius wrote it back then.

Our colleague Martin Pieters can certainly confirm this today. He was recently allowed to take part in a business trip to Milan as part of a further training programme. There, the participants were able to exchange ideas with colleagues from the University Politecnico di Milano.

He wrote down for us exactly what he experienced there.

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