Kategorie: ‘Interviews & Surveys’
IT Center Satisfaction Survey
Comments and Answers
Source: freepik.com
Some of you participated in the satisfaction survey and gave us a few suggestions.
Many thanks for that!
We gladly take up your points and explain to you:
- what can you do in case of possible problems,
- which things unfortunately cannot be changed at the moment,
- and above all: which problems will soon be solved by new services.
Behind the Scenes – Upgrade to Moodle 4.1
Source: Own illustration
On March 14, 2023 (*), RWTHmoodle will be updated to Moodle version 4.1. We have summarized all changes for our users on the info page.
But what is actually the story behind the change? For a look behind the scenes, we talked to the service manager of RWTHmoodle, Bernd Decker. Read the rest of this entry »
The IT Center Picture Puzzle – Review and Preview
Source: Own illustration
The year is coming to an end, and we would like to look back with you on our blog series The IT Center Picture Puzzle. Which departments were involved this year and what were the solution words? We would also like to give you a sneak preview of what will happen next year, because #SpoilerAlert: we will continue the series next year. But let’s start at the beginning…
The IT Center Picture Puzzle: Department of Process Management and Digitalization Learning & Teaching
Source: Own illustration
#MeetMeWednesday
With our last picture puzzle for this year, we introduce you to yet another department of the IT Center. On our social media channels, we called for guesswork and searched for a certain word to go with the four pictures, which stands for the department Process Management and Digitalization Learning & Teaching (PDSL). Well, which of you came up with the solution word “digitalization“? You can get more exciting insights into the PDSL department in the interview.
IT Center Satisfaction Survey 2022 – Your Opinion Counts!
Source: Freepik
This week our IT Center Satisfaction Survey 2022 started. This survey is aimed at all people who use the services of the IT Center. In order to continuously improve the quality of services and support through our various communication channels, we conduct a satisfaction survey every year. The survey is anonymous. Read the rest of this entry »
The IT Center Picture Puzzle: Systems and Operation Department
Source: Own illustration
#MeetMeWednesday: Recently we had another picture puzzle in store for you. In this puzzle, we were looking for the keyword for the Systems and Operation department. Could you guess it?
The word we were looking for was “gearwheel”. Georg Schramm, head of the department, tells us what it means and how this key word represents the department.
Deactivation of the Feedback-Function
Source: pixabay.com
As we already know, everything has an end at some point.
So does our ticket feedback. After more than a year of testing, it’s time to say goodbye to our feedback function.
RWTHmoodle – Results of This Year’s User Survey
Source: Own Illustration
This summer semester, RWTHmoodle users once again had the chance to evaluate the system and its associated services.
The user survey started in June 2022. 37.300 people who actively used at least one course room in the summer semester 2022 were asked to participate in the RWTHmoodle user survey. 1.820 users complied with this request.
The IT Center Picture Puzzle: Service & Communication Department
Source: Own illustration
#MeetMeWednesday: We continue with our series “The IT Center Picture Puzzle“. This time we have an exciting interview with the head of department Sarah Grzemski in store for you.
The word “communication” is synonymous with the Service & Communication (SeKo) department. The reason for this will be presented to you in the current blog post. We provide exciting insights behind the various scenes of the department, which, by the way, do not only consist of support requests 😊 …. We present what makes the department special and what current projects and developments are currently in the pipeline. Be curious!
The IT Center Picture Puzzle: High Performance Computing (HPC) Office
Source: Own Illustration
MeetMeWednesday: Our series “The IT Center Picture Puzzle” has already gone into the fourth round. Could you guess which word we were looking for this time?
The required word “coordination” stands for the High Performance Computing (HPC) Office. Did you guess it? In this blog post, we present the corresponding interview with the HPC Office, in which you can learn more about the activities and exciting insights of the Office.
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Schon mal von den #NFDI-ToolTalks gehört?👂
Diese finden regelmäßig online statt und werden auf YouTube aufgezeichnet. ⏯
Im letzten #ToolTalk stand die FDM-Plattform #Coscine im Rampenlicht🔦
ℹ️ https://blog.rwth-aachen.de/forschungsdaten/2023/03/23/nfdi-talks-coscine-im-nfdi-tooltalk/
#FDMRWTH #FAIRdata #RDMVeränderung liegt in der Luft!💨
📣Aus „RWTH Service“ wird „RWTH-E-Mail“ und aus dem Account „Lehr- und Lernportal L2P“ wird „RWTH Collaboration“🔔
Zukünftig werden euch diese Accounts im IdM Selfservice begegnen👀
Weitere Informationen & Hintergründe⤵️
https://blog.rwth-aachen.de/itc/2023/03/15/umbenennung/Wie geht es eigentlich nach der #DiMa-Ausbildung weiter?📞➡️❔
Diese Frage können euch 2 ehemalige #Azubis beantworten, die ihre Ausbildung am IT Center gemacht haben und jetzt feste Mitarbeitende sind.🔝💼
Schaut dafür auf dem #Blog vorbei 📝:
https://blog.rwth-aachen.de/itc/2023/03/22/ausbildung-fertig-was-nun-teil-1/ 
