Kategorie: ‘Support, Services & Updates’
I Can See Some Changes – IT Center Changes
Source: Freepik
With the go live of IT Center Help in 2020 we said goodbye to our documentation portal “doc.itc.rwth-aachen.de”. Here we provided information, instructions and also changes of the IT Center Services for you for almost six years.
Discontinuation of “Sophos Antivirus” – What You Have to Do Now
Source: Freepik
Within the framework of an NRW state license agreement, institutions of the RWTH Aachen University can use the virus scanner “Sophos Antivirus” as well as the corresponding management console “Sophos Enterprise Console” free of charge. In addition, members of the RWTH are allowed to use the software privately.
Now the company “Sophos” has discontinued the on-premises variants of its virus scanner as well as the management console “Sophos Enterprise Console” on July 20, 2023. Starting then, these products will no longer be provided with updates by the manufacturer. To find out if and/or how this is relevant to you, continue reading this blog post.
New Look in the TK-Portal
Source: own Illustration
With the change to the new Cisco telephone system as part of the network upgrade, a shift is taking place. In the old Alcatel Lucent telephone system, call numbers were tied to telephones. In the new Cisco telephone system, on the other hand, telephone numbers are assigned to persons. This provides users with additional options for organizing their communications independently and flexibly. Read the rest of this entry »
DivA – Submission of Final Theses
Source: Freepik
The application “Submission of Final final Theses” (DivA) is a project of the PDSL department (Process Suppport and Digitization of Studies and Teaching) of the IT Center in cooperation with the Central University Administration. The application is being developed with the aim of providing students, examiners, and not least the Central Examination Office (ZPA) with an accessible and intuitive way to facilitate the submission of theses.
ADAM – Active Directory Campaign
The “Managed Service Active Directory” service has been officially discontinued by the end of 2023.
Source: Freepik
There were several reasons for discontinuing this managed service. Among other things, the additional costs for the users, the high administrative maintenance effort and the insufficient scalability contributed to this decision.
Howevery, the IT Center of RWTH Aachen University already offers its facilities a far more advantageous alternative: the Active Directory for Workplace Management (ADAM for short).
After a three year project and pilot phase, during which the web interface and a security concept were designed, the managed service has now been introduced.
The Print Service Portal is Online!
Source: Freepik
Now it’s even easier to plot high-quality large-format printouts on a variety of materials
In the IT Center, high-quality printing devices are available for printouts by employees of the facilities, affiliated institutes and student organizations of the RWTH Aachen University as well as the University Hospital. We print on roll paper and then cut the printouts to size so that any format is available, limited only by the roll width.
To optimize the print service, a new portal is now available for print processing. The portal, which was designed and programmed by MATSE trainees from the department Process Support and Digitization Study & Teaching (PDSL) as part of their major programming work in cooperation with the print service, now makes processes much more transparent and easier. It also significantly improves usability and user experience.
From CAS Campus Export to RWTHcontacts Export
Source: Freepik
As we have already reported, the organization and person directory of the campus management system “CAS Campus” (“Web Phone Book”) is being replaced by the new service RWTHcontacts.
Now the project is proceeding into the next phase: the data from RWTHcontacts must now successively replace the old CAMPUS data in all digital processes.
Changeover Within the GitLab Login Process
Source: GitLab
On May 3, 2023, the login process for our GitLab instances (git.rwth-aachen.de and git-ce.rwth-aachen.de) will be updated as part of a necessary maintenance.
However, in order to be able to log in to the GitLab instances of the RWTH after the maintenance, the primary e-mail address stored in GitLab must match the contact e-mail address in the Identity Management of the RWTH. Otherwise, if the e-mail addresses are different, you may get a login error after the system changeover.
New Design: IdM Role Administration
Source: Pixabay
Finally, the time has come: The IdM Role and Group Management will shine in a new modern look from May 3, 2023, which you already know from the IdM HomePage, the IdM PasswordReset and the IdM Selfservice.
The usability has been considered and optimized as well. The range of functions remains the same for the time being. Read the rest of this entry »
The Welcome Week for the Summer Semester 2023
Source: Own illustration
The first three weeks of the semester are over and introductory events have already taken place. Did you also attend the Welcome Week before the start of the semester? This series of events offers international students in particular the opportunity to familiarize themselves with the services and processes of RWTH Aachen University.
The IT Center was present again this year. On March 23, 2023, we gave a live digital presentation on our IT services. On March 30, 2023, we were even live on site at the Freshers’ Fair, offering advice and support to new students. The following blog post is a follow-up of the Welcome Week and also includes assistance for a successful semester.
