IT Center Blog

IT Center Satisfaction Survey 2023 – The Results are In!

June 19th, 2024 | by
Feedback emojis in different colours

Source: Own illustration

In October and November 2023, we conducted our annual IT Center Satisfaction Survey, in which all members of the RWTH Aachen University were able to rate the services and support offered by the IT Center.

In the survey, we also asked for your suggestions for improvements.

What are the results?

Over the past few years, your satisfaction with our services and support has increased steadily.


Curious Now?

Would you like to know how the results turned out in detail? Then take a look at our IT Center website (available only in German). We hope you enjoy reading it!

We would like to take this opportunity to thank all participants for their feedback and numerous constructive suggestions. It is only with your feedback that we can continuously optimize our services and support for and with you and adapt them to your needs and circumstances.


Responsible for the content of this article is Marc Schulz.

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