Schlagwort: ‘IVR’
Omnichannel Telephony: Bilingualism
October 23rd, 2024 | by Mostafa, Malak
Source: Freepik
After around three successful years with our omnichannel system, we are taking the next step: in order to meet the modern requirements of an international university, we are making our telephone system bilingual to make communication more efficient and user-friendly. But what exactly does that mean? And what is behind our omnichannel system?
