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IT Center Blog

Schlagwort: ‘Maintenance’

What Was Going on? – Disruption on November 21, 2024

December 17th, 2024 | by

Source: Own Illustration

Anyone who was at RWTH on that day or tried to connect via VPN from the road felt it: On November 21, 2024, starting around 10 a.m., many of our IT services no longer functioned as we wanted them to. RWTH e-mail, Eduroam, VPN, RWTHmoodle as well as the entire RWTH Single Sign-On—the login for a large part of the services at RWTH—stopped working. All this was due to a malfunction of our F5 load balancer. In this blog post, we will transparently explain how this massive disruption occurred.

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