Schlagwort: ‘Maintenance’
The Status Message Portal – Keep up to Date!
Source: Own illustration
Are you familiar with the Status Message Portal?
The website maintenance.rz.rwth-aachen.de provides you with messages about current maintenance, (partial) malfunctions, and outages of all central IT systems of the IT Center. The details specify what is going on, since when, and – if known – when it is expected to be resolved.
Since October 15, 2025, it has a new look and improved features.
What Was Going on? – Disruption on November 21, 2024
Source: Own Illustration
Anyone who was at RWTH on that day or tried to connect via VPN from the road felt it: On November 21, 2024, starting around 10 a.m., many of our IT services no longer functioned as we wanted them to. RWTH e-mail, Eduroam, VPN, RWTHmoodle as well as the entire RWTH Single Sign-On—the login for a large part of the services at RWTH—stopped working. All this was due to a malfunction of our F5 load balancer. In this blog post, we will transparently explain how this massive disruption occurred.
