Don’t worry – of course the IT-ServiceDesk of the IT Center is still available for you. Even though the locations at Seffenter Weg 23, SuperC and Wendling Weg 10 are temporarily closed for personal support, you can still send us your support requests via other communication channels: The team is available via e-mail, phone and chat.
Source: Own illustration
E-Mail support
Send us an e-mail with your request to the e-mail address of the IT-ServiceDesk.
Phone support
Call us between 7:30am and 6:00pm at the telephone number 0241/8024687. Please understand that the voice transmission is not always in a quality as good as usual.
Chat support
We have adjusted our times for the chat support for you: You can now chat with us from 7:30am to 6:00pm.
In addition, we have compiled the latest advice and information on the most important services of the IT Center and the availability of the IT-ServiceDesk on our website.
If you still need information or instructions, please feel free to leave a comment under this article or send us an e-mail.
Responsible for the content of this article is Nicole Kaminski.
