IT Center Blog

Restricted opening hours of IT-ServiceDesk on 25.06.2021

June 21st, 2021 | by
Old telephone


Due to an internal event, the opening hours of the IT-ServiceDesk will be restricted on Friday, June 25th 2021.

How you can reach us on this day

By phone from 7:30 am to 4:00 pm:

You can reach us easily and reliably by phone via the number +49 241/80-24680.

By chat from 7:30 am to 4:00 pm:

The “Chat Support” button can be found at the bottom left of our website and leads you directly to us. You can also find this feature in IT-Center Help, on RWTHmoodle and in the RWTHApp (Facilities -> IT-ServiceDesk).

By e-mail:

You can also contact us by e-mail at

The appointments for the submission of DFN certificate applications remain unaffected by the changes.

Thank you for your understanding. From Monday, June 28th 2021, we will be available again at our usual opening hours.


Responsible for the content of this article is Stéphanie Bauens.

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