IT Center Blog

IT Center Satisfaction Survey 2021 – The Results are in!

May 27th, 2022 | by
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Source: Freepik

In October and November 2021, we conducted our annual IT Center Satisfaction Survey, in which all members of the RWTH Aachen University were able to rate the services and support offered by the IT Center.

In the survey, we also asked for your suggestions for improvements and – due to the special situation – asked questions about the IT Center’s handling of the Corona situation.

Over the past few years, your satisfaction with our services and support has increased steadily. And you have confirmed that we are on the right track with our adjustments due to the pandemic.

Curious now?

Would you like to know how the results turned out in detail? Then take a look at our IT Center website (available only in German). We hope you enjoy reading it!

We would like to take this opportunity to thank all participants for their feedback and numerous constructive suggestions. It is only with your feedback that we can continuously optimize our services and support for and with you and adapt them to your needs and circumstances.


Responsible for the content of this article is Ina Echterhof.


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