IT Center Blog

Schlagwort: ‘Zufriedenheitsumfrage’

The IT Center Picture Puzzle: Service & Communication Department

August 3rd, 2022 | by
Interview photo with the Head of Department Service & Communication

Source: Own illustration

#MeetMeWednesday: We continue with our series “The IT Center Picture Puzzle“. This time we have an exciting interview with the head of department Sarah Grzemski in store for you.

The word “communication” is synonymous with the Service & Communication (SeKo) department. The reason for this will be presented to you in the current blog post. We provide exciting insights behind the various scenes of the department, which, by the way, do not only consist of support requests 😊 …. We present what makes the department special and what current projects and developments are currently in the pipeline. Be curious!

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IT Center Satisfaction Survey 2021 – The Results are in!

May 27th, 2022 | by
Feedback, hands and 4 emojis

Source: Freepik

In October and November 2021, we conducted our annual IT Center Satisfaction Survey, in which all members of the RWTH Aachen University were able to rate the services and support offered by the IT Center.

In the survey, we also asked for your suggestions for improvements and – due to the special situation – asked questions about the IT Center’s handling of the Corona situation.

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Giveaway – IT Center User Satisfaction Survey

December 10th, 2021 | by
Local gifts - the gift voucher for the whole city


Today, we have announced our giveaway for the IT Center User Satisfaction Survey 2021.

This year, 15 “Aachen Schenkt” vouchers worth EUR15 each were raffled off.

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IT Center Satisfaction Survey 2021 – Your opinion counts!

October 20th, 2021 | by
Laptop with Feedback Screen

Source: Freepik

This week our IT Center Satisfaction Survey started. This survey is aimed at all people who use the services of the IT Center. In order to continuously improve the quality of services and support through our various communication channels, we conduct a satisfaction survey every year. The survey is anonymous.

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