Due to an internal event, the IT-ServiceDesk will only be open for you during limited opening hours on Friday, December 9, 2022.
For personal contact, our locations below will be open for you at the following times on this day:
- SuperC: 7:30am to 12 noon
- Seffenter Weg 23: 7:30am to 12 noon
The submission of DFN certificates is also only possible until 12 noon at our locations above.
Please note that the Laptop-Rental-Pool and print service will be closed on this day.
Other contact options are:
- By phone: from 7:30am to 4pm at the usual number +49 241 80 24680
- By email: from 7:30am to 4pm at servicedesk@itc.rwth-aachen.de
- Via chat: from 7:30am to 12pm via the “Chat Support” button. You can find this button on the IT Center website, in the documentation portal IT Center Help, on RWTHmoodle or in the RWTHApp (Facilities à IT-ServiceDesk).
As of Monday, December 12, 2022, the IT-ServiceDesk will be open for you again at the usual opening hours.
Instructions on how to use and install our services can be found on IT Center Help.
We thank you for your understanding.
Your IT Center
Responsible for the content of this article is Jelena Ćulum.