Source: Freepik
On Friday, April 21, 2023, our annual company excursion will take place. As a result some employees of the IT Center, including the IT-ServiceDesk, won’t be available on this day. Therefore, there may be occasional delays in ticket processing or availability by phone.
However, the opening hours of the IT-ServiceDesk will not be affected:
We are open for you as usual at the locations Seffenter Weg 23 and SuperC from 7:30am to 4pm.
During this time you can also reach the IT-ServiceDesk as usual via the following channels:
By phone: +49 241 80 24680
Via chat: You can find the button on the IT Center website, in the documentation portal IT Center Help, on RWTHmoodle or in the RWTHApp (Facilities à IT-ServiceDesk).
By email: until 6 pm we are also available at servicedesk@itc.rwth-aachen.de
Instructions on how to use and install our services can also be found on IT Center Help.
The service buildings will be closed from 4pm and therefore no longer accessible for public visits.
As of Monday, April 24, 2023, the IT-ServiceDesk will be be operating as usual for you again.
We thank you for your understanding.
Responsible for the content of this article is Sara Erdem.
