Kategorie: ‘Support, Services & Updates’
Do not hesitate, just ask the IT-ServiceDesk!
How do I use Microsoft Teams at RWTH Aachen University? How do I connect to the VPN? How do I set up an e-mail address? How do I apply for a DFN certificate? Who do I contact if I have questions?
Source: Own illustration
Phishing – More Than Just a Sports Activity
In order to understand phishing and the context of the problem in more detail, it is worth making an excursion into social engineering. Social engineering refers to the consideration of social needs (of people).
Source: Pixabay
Welcome to the RWTH, dear students!
We would like to welcome all students at RWTH Aachen University for the winter semester 2020/2021. Since teaching will be offered online until further notice, it is our special concern as IT Center to support you in your start into the new semester.
Source: Pixabay
(Deutsch) RWTHjupyter – Ein JupyterHub Cluster für die RWTH Aachen University
User Satisfaction Survey 2020 – Your Opinion is Wanted!
The IT Center’s annual user satisfaction survey was launched this week, as we would like to hear from you again this year how you rate our services and support.
Source: Unsplash
Limited availability of support on 21.10.2020
Tomorrow, on Wednesday, October 21, 2020, the chat support is only available until 4 pm due to an internal online event.
But this is no reason for concern, as the IT Services are of course still guaranteed at all times!
Source: Unsplash
„Every Year Again“… comes the RWTHmoodle user survey
„Year After Year” is the beginning of one of the most famous German Christmas carols of today. The RWTHmoodle team also calls it “Every Year Again”. But we don’t have the Baby-Christ coming down on earth like in the carol, we furthermore give the users of RWTHmoodle the opportunity to evaluate the system and the services associated with it.
Source: Pixabay
Reopening of the IT-ServiceDesk – Personal Support
Only with an appointment and in compliance with the hygiene measures!
From Tuesday, 20.10.2020, it will again be possible to take advantage of the personal support of the IT-ServiceDesk. The prerequisite for this is an appointment and, of course, compliance with the hygiene measures for protection and containment of the corona virus. All information about the special circumstances, the booking of appointments and the updated range of services can be found in this blog post.
Source: Unsplash
The Printing Service at the IT Center – Back in Business
On 12.10.2020 the time has come: The IT Center Printing Service opens again for personal contact!
Although the opening is subject to the appropriate conditions and hygiene measures for your and our protection to prevent the spread of the Corona pandemic, posters, billboards and the like can finally be collected in person again from next Monday at the IT Center, Seffenter Weg 23.
It is important that you book an appropriate date for pickup. How to do that and what else you need to know is explained in this blog post.
Source: Pixabay
More possibilities for tutors – the new role “tutor” in RWTHmoodle!
Set the new role “tutor” easily in the participant administration of the learning room
Source: Own illustration
They compile page after page of literature lists, sore their fingers on correcting assignments and tirelessly answer all (!) questions from students. It is high time to pay tribute to our many tutors at RWTH! They make a huge contribution to ensuring that teaching works during the digital semester. In order for them to be able to make this great effort, however, they first have to get the necessary permissions. We from the RWTHmoodle teaching and learning platform have improved the role “tutor” in the RWTHmoodle course rooms and added more individual settings here.
