User Satisfaction Survey 2020 – Your Opinion is Wanted!
The IT Center’s annual user satisfaction survey was launched this week, as we would like to hear from you again this year how you rate our services and support.
Source: Unsplash
Limited availability of support on 21.10.2020
Tomorrow, on Wednesday, October 21, 2020, the chat support is only available until 4 pm due to an internal online event.
But this is no reason for concern, as the IT Services are of course still guaranteed at all times!
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„Every Year Again“… comes the RWTHmoodle user survey
„Year After Year” is the beginning of one of the most famous German Christmas carols of today. The RWTHmoodle team also calls it “Every Year Again”. But we don’t have the Baby-Christ coming down on earth like in the carol, we furthermore give the users of RWTHmoodle the opportunity to evaluate the system and the services associated with it.
Source: Pixabay
Reopening of the IT-ServiceDesk – Personal Support
Only with an appointment and in compliance with the hygiene measures!
From Tuesday, 20.10.2020, it will again be possible to take advantage of the personal support of the IT-ServiceDesk. The prerequisite for this is an appointment and, of course, compliance with the hygiene measures for protection and containment of the corona virus. All information about the special circumstances, the booking of appointments and the updated range of services can be found in this blog post.
Source: Unsplash
Winter is Coming… and With it Completely New Possibilities: The New Plugins in RWTHmoodle
Yesterday we enjoyed 30 degrees in the sun, but now the first gingerbread is smiling at us in the supermarket. An unmistakable sign that we have arrived in the semester with the word “winter”. It is high time to replenish our own stock of thick socks (keyword: brace yourself). But besides cold and darkness, the winter semester has a lot of great new possibilities to offer, like our three new plugins in RWTHmoodle!
Source: Pixabay
The Printing Service at the IT Center – Back in Business
On 12.10.2020 the time has come: The IT Center Printing Service opens again for personal contact!
Although the opening is subject to the appropriate conditions and hygiene measures for your and our protection to prevent the spread of the Corona pandemic, posters, billboards and the like can finally be collected in person again from next Monday at the IT Center, Seffenter Weg 23.
It is important that you book an appropriate date for pickup. How to do that and what else you need to know is explained in this blog post.
Source: Pixabay
Reopening of Printing Service and IT-ServiceDesk
***16.10.2020. Important note! Change of editorial office: The IT-ServiceDeks of the IT Center will open on Tuesday, 20.10.2020. All information can be found in the blog post about the reopening***
Soon it will be time for the IT Center’s print service and IT-ServiceDesk to reopen for personal contact. Although this is only partially and under certain conditions due to Covid-19, we are pleased to inform you that we will soon be able to support you again in personal contact.
Part of the reopening are the Printing Service at Seffenter Weg 23 and the IT-ServiceDesk at the same location.
Source: Pixabay
More possibilities for tutors – the new role “tutor” in RWTHmoodle!
Set the new role “tutor” easily in the participant administration of the learning room
Source: Own illustration
They compile page after page of literature lists, sore their fingers on correcting assignments and tirelessly answer all (!) questions from students. It is high time to pay tribute to our many tutors at RWTH! They make a huge contribution to ensuring that teaching works during the digital semester. In order for them to be able to make this great effort, however, they first have to get the necessary permissions. We from the RWTHmoodle teaching and learning platform have improved the role “tutor” in the RWTHmoodle course rooms and added more individual settings here.
