#moodletrouble – Emergency Management at the IT Center
Probably no one who was involved in teaching missed it: At the beginning of the semester, there was something fishy about RWTHmoodle. The RWTH‘s teaching and learning platform had to deal with disruptions, overloads, and downtimes. Especially in a predominantly digital semester, it was of course crucial to stabilize the system and ensure trouble-free teaching again. Such significant disruptions naturally require special measures, so for the first time the “emergency situation” was declared in the IT Center.
This is what it looks like: The information page about current events in the RWTHmoodle area.
Source: Own illustration
(Deutsch) IT Center Weihnachtsmarkt: Heiße Schokolade und Maroni
Adjusted accessibility of the IT Center
The year is now coming to an end and we would like to inform you about the service hours during the holidays and the turn of the year.
Source: pixabay
RWTHonline Survey 2020 for Students
This summer, the IT Center of RWTH Aachen University surveyed students for the first time on a larger scale about their opinion of RWTHonline. Students were asked about user satisfaction and concrete usability of RWTHonline, the technical support provided by the IT Center and the new RWTHonline support form. The current overall rating of RWTHonline was also evaluated.
The results are in! Many thanks to all students who participated in the RWTHonline Survey 2020!
Source: Pixabay
Corona lockdown in NRW also applies to RWTH Aachen University
Germany does not yet have the Corona pandemic under control: the still rising number of new infections require a hard lockdown from December 16, 2020 until initially January 10, 2021. The RWTH Aachen University is also living up to its responsibility as the city’s largest employer and is switching university operations to emergency mode from Wednesday. Employees will work in mandatory home offices from Wednesday at the latest. Nevertheless, the operational capability of the university’s IT services – especially with regard to online teaching – will be ensured in any case.
As of December 16, 2020, RWTH Aachen University will go into emergency operation.
Source: Own illustration
Christmas mood: Check!
This year everything is a bit different than usual. However, a few traditions should still be observed – of course, respecting the current hygiene regulations. Even if no big get-together is possible, the employees of the IT Center will come together next Friday, December 11, 2020, for a virtual Christmas party.
Source: pixabay
RWTHmoodle and alot of questions???
You may know it. You are new as a freshman at RWTH Aachen University or you come from another university and you are flooded with a huge amount of information and impressions, so that you quickly lose track. And then you also have to deal with the organization of your studies and the teaching and learning platform RWTHmoodle. Today we will try to solve some of the questions that might be hidden behind RWTHmoodle to make the start of your studies at RWTH Aachen University a little easier.
Source: Pixabay
