Schlagwort: ‘Jubiläum’
With Us, Not Only the Computing Time Is Right – Company Run 2023
Source: Own illustration
On September 22, 2023, the Aachen company run celebrated its 10th anniversary. The IT Center running team was there again this year, running a total of 62.7 km for a good cause. Braving the rain, our first runners started in Aachen-Oberforstbach, followed by sunshine at the big 9.9 km run in the evening. We can say: With us not only the calculation but also the running time is right!
Hooray, Hooray, the 1000th Blog Post Is Here
Source: Own Illustration
Today we’re celebrating a big milestone at the IT Center! Our 1000th blog post – can you believe it? It’s okay for a blog post to break ranks and appear on a Thursday. But who actually provides you with new articles on exciting IT topics three times a week?
Two Years Omnichannel
In most cases, the IT-ServiceDesk is the first point of contact for technical problems concerning the services of RWTH Aachen University.
Source: Freepik
But how do you contact us?
Of course, in the way that is most convenient for you. Either via our chat support, by mail, by phone or via our ticket portal.
In order for you to be able to report in any way you want and at the same time for us to be able to handle any incoming request efficiently and with high quality, the Omnichannel tool was introduced.
And now we are celebrating the two-year anniversary of this tool. Thanks to this tool, for the past two years we have been able to manage customer requests more easily and efficiently, as we now have them from chat and phone bundled in one system.
