IT Center Blog

Schlagwort: ‘Jubiläum’

With Us, Not Only the Computing Time Is Right – Company Run 2023

September 29th, 2023 | by
The runners of the IT Center running team

Source: Own illustration

On September 22, 2023, the Aachen company run celebrated its 10th anniversary. The IT Center running team was there again this year, running a total of 62.7 km for a good cause. Braving the rain, our first runners started in Aachen-Oberforstbach, followed by sunshine at the big 9.9 km run in the evening. We can say: With us not only the calculation but also the running time is right!

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Hooray, Hooray, the 1000th Blog Post Is Here

March 16th, 2023 | by
Auszeichnung zum 1000. Blogbeitrag auf dem IT Center Blog

Source: Own Illustration

Today we’re celebrating a big milestone at the IT Center! Our 1000th blog post – can you believe it? It’s okay for a blog post to break ranks and appear on a Thursday. But who actually provides you with new articles on exciting IT topics three times a week?

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Two Years Omnichannel

February 3rd, 2023 | by

In most cases, the IT-ServiceDesk is the first point of contact for technical problems concerning the services of RWTH Aachen University.

Light bulb with drawing graph

Source: Freepik

But how do you contact us?
Of course, in the way that is most convenient for you. Either via our chat support, by mail, by phone or via our ticket portal.

In order for you to be able to report in any way you want and at the same time for us to be able to handle any incoming request efficiently and with high quality, the Omnichannel tool was introduced.

And now we are celebrating the two-year anniversary of this tool. Thanks to this tool, for the past two years we have been able to manage customer requests more easily and efficiently, as we now have them from chat and phone bundled in one system.

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(Deutsch) 365 Tage, 12 Monate, 52 Wochen Social Media am IT Center

October 1st, 2020 | by

Sorry, this entry is only available in German.