Schlagwort: ‘Qualitätsmanagement’
Certification of the Quality Management System
The IT Center at RWTh Aachen University is home to various divisions that are responsible for different subject areas. Among others, the Networks department, which is responsible for the operation and renewal of the centrally managed communication networks of RWTH.
Central tasks include the provision of a reliable and high-performance communications infrastructure to safeguard the university’s research, teaching and administrative operations.
In order to relieve the employees, a quality management system (QMS) was introduced, which was accredited according to ISO 9001 for the first time this year.
You can find out in this blog post what exactly the QMS is used for and how the ISO 9001 certification took place.
Before the Audit is After the Audit
In many fields, audits are part of everyday work. As soon as management systems are to be implemented, further developed or certified, one is inevitably confronted with this term. We previously reported on our last audit and our associated (re-)certification here at the blog as well. But what are audits exactly, why do they exist and how are they carried out? In our article, we will explain in detail what they are all about. Read the rest of this entry »
Renewed Certification of the Service & Communication Division
The IT Center wants to offer you the best possible support in all IT situations. The Service & Communication division, which provides 1st-level support, among other things, undergoes regular external audits to ensure that this is the case.
What happens? Read for yourself!