IT Center Blog

#RWTHWelcomeWeek – On Board: The IT Center!

April 8th, 2022 | by
Screenshot of the Presentation "Making Use of IT Services"

Source: Own Illustration

New semester, new students! Also this year, the International Office of RWTH Aachen University organized events to welcome the new international students. To prepare them for student life and procedures at RWTH Aachen University, there were many lectures and a variety of supporting programs. The IT Center was also there: we provided information about basic IT services and explained how to use them.

The IT Center at the RWTH Welcome Week

Within the Welcome Week for the summer semester 2022, our employee Linda Jörres had the pleasure to give a lecture entitled “Making use of IT Services”. About 130 participants dialed into the video conference on the morning of March 30, 2022 to learn more about IT services and how to use them.

The very next day, the next item on the agenda for the IT Center was scheduled: Participating in the Freshers’ Fair! This is the information market where students could inform themselves about the different institutions and facilities at RWTH Aachen University, this time even in presence in front of the SuperC. For the IT Center, our employees Dunja Gath and Linda Jörres were on site to answer questions.

Despite the rainy and cold weather, the mood among the new international students was excellent! Many happy faces were welcomed.

We were very happy to be part of the Welcome Week again and would like to take this opportunity to thank the organizing team!

A Good Start – IT Services for the Start at RWTH Aachen University

You are still wondering what to do with your coupon code? The word “VPN” causes confusion? You don’t really know where this selfservice is supposed to be?

No problem! Below we give you an overview and further information about the most important IT services of the IT Center and the central systems:

IdM ConnectMe Coupon Code

A good connection is the best start!

In order to register in the Identity Management (IdM) of the RWTH and to get a username with which you can log in to a variety of IT Services of the RWTH you need to redeem the IdM ConnectMe Coupon Code.

If you have applied for a study place at RWTH, you will receive the coupon code for students a few days after your enrollment has been confirmed. If you are employed at RWTH, you will receive the coupon code for employees from the Human Resources Management of department 8.

IdM Selfservice

The IdM Selfservice offers many possibilities for you: There you can change your personal datachange your passwords or even create an account.

You can also apply for your BlueCard and upload the corresponding picture in the Picture Manager.

Please note that the IT Center cannot provide general information about the issuance or processing status of your BlueCard. In this case, please contact the RWTH BlueCard Service Point.

RWTH E-mail

The central means of communication during your studies at RWTH Aachen University! Make sure you check your emails regularly so you are always informed.

You can check your e-mails via browser or with an app of your choice. On IT Center Help we have provided you with instructions on how to set up various apps under “Using e-mail apps > Installation e-mail clients”.


… stands for Virtual Private Network. It allows you to connect from your home network to the RWTH network. For some systems this connection is a prerequisite.

Do not forget: First set a password for the VPN account in IdM Selfservice!

How to set up the VPN correctly and connect?

Under “Configure VPN” on IT Center Help you will find illustrated instructions for the different operating systems.


“Home is where the Wifi connects automatically” – who doesn’t know it?

To make sure that this is also the case for you in Aachen, you need eduroam access data. You can create them via the eduroam device manager: Either for the device you are currently using or for a different device, for example, if you want to connect your laptop to eduroam in addition to your smartphone.

You can also change or delete the eduroam access data in the eduroam device manager.

Please have a look at our IT Center YouTube channel, where you will find a video that explain step by step how to create access data in the eduroam device manager.


Not a service of the IT Center, but a central system at RWTH Aachen University. For this purpose RWTH Aachen University has set up its own RWTHonline Wiki. Important: In order to access the content, the VPN must be switched on!


RWTHmoodle is the central, web-based teaching and learning platform of RWTH Aachen University. What does this mean for you?

On RWTHmoodle you will find materials to accompany your courses and e-tests can also be held there.

What you will find there is decided by the contact persons of the respective courses – so don’t be alarmed if the courses look different.

You can log in via RWTH Single Sign-On with your username and password.

You are attending a pre-course? Please note the separate login!

IT Center Help and Support from IT-ServiceDesk

You have questions? You need help?

No problem!

Just have a look at IT Center Help. There you will find many hints and illustrated instructions.

You are also welcome to contact our IT-ServiceDesk. Our colleagues will be happy to help you by phone, e-mail or chat!


Responsible for the content of this article is Linda Jörres.

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