IT Center Blog

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Due to an internal event, the IT-ServiceDesk will only be open for you during limited opening hours on Friday, September 27, 2024.

IT-ServiceDesk

On September 27, 2024, the IT-ServiceDesk can be reached as follows:

• By telephone: from 8am to 4pm on the phone number +49 241 80-24680
• Via chat: from 8am to 4pm via the “Chat Support” button. You can find this button in the IT Center website, our documentation portal IT Center Help, on RWTHmoodle.
• Via e-mail: Of course, you can contact us at any time by e-mail at servicedesk@itc.rwth-aachen.de

For personal support, our locations below will be open for you that day at the following times:

• SuperC: 8am to 1pm
• Seffenter Weg 23: 8am to 1pm

InfoPoint and General Accessibility

The InfoPoint at Seffenter Weg 23 is not affected by the changed opening hours on this day and can be reached during the usual opening hours from 8am to 4pm.

From Monday, September 30, 2024, the IT-ServiceDesk will be open again at the usual opening hours.

Instructions on how to use and install our services can be found on IT Center Help.

We thank you for your understanding.
Your IT Center

Responsible for the content of this article is Sara Erdem.

Kategorie: Announcements, Insight IT Center, Support, Services & Updates
Schlagworte: Änderung, IT Center, IT-Servicedesk, Öffnungszeiten, Support
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