Schlagwort: ‘IT-Servicedesk’
IT-ServiceDesk: You ask, We Help
Quelle: Eigene Darstellung
A smooth working day for employees and students often depends on how quickly and effectively their technical problems can be solved. This is where we, the IT-ServiceDesk, come in. To help you understand how we work and give you the best possible support, we have put together a few tips for you.
Changed Opening Hours During Carnival
Quelle: Freepik
This year, the IT Center, as the data center of a renowned Rhineland university, is also taking inspiration from the cheerful atmosphere of the fifth season. The carnival season is approaching and brings with it some changes to our opening hours. Here you can get an overview of our opening hours during carnival.
New Year at the IT Center: Together into 2025
Source: Own Illustration
The IT Center wishes all readers a happy new year! Just as you, dear reader, have probably been thinking about good resolutions that you want to try to realise in 2025, we have also made some plans for 2025: Together with you, we want to implement exciting projects, drive forward digital innovations and make IT services even more user-friendly.
Welcome to the Winter Semester 2024/2025!
Source: Pixabay
How can time pass so quickly that we are already seeing each other again for the new winter semester? Or that we are meeting for the first time.
Whether “old” or “new” – we would like to welcome you all to the winter semester 2024/2025.
Studying has become much more digital in recent years. Laptops, tablets and smartphones have become indispensable.
Are you already connected?
Changed Opening Hours on September 27, 2024
Source: Freepik
Due to an internal event, the IT-ServiceDesk will only be open for you during limited opening hours on Friday, September 27, 2024.
Induction: Fit for the IT-ServiceDesk
A Look Behind the Scenes of Apprenticeship – Part I
Source: Pixabay
After Daniel Malenkovic successfully completed his apprenticeship as a dialog marketing specialist at the IT Center in February 2024, we were delighted to welcome another graduate in June: Yasin Kalem.
After three years of hard work, he too has finally achieved his goal. But what was it like for him? What did he do with us, how did he feel and what’s next for him?
That’s exactly what we asked him and we take a look at his journey with us in a one-to-one interview.
Access to the IT-ServiceDesk Blocked
Since July 11, 2024, the construction work has been completed and access to the IT-ServiceDesk is once again possible as usual via the upper entrance!
Source: Pixabay
Temporary Construction Work at Seffenter Weg 23
From Friday, June 21, 2024, the upper entrance to the IT Center service building at Seffenter Weg 23 and thus also the entrance to the IT-ServiceDesk will be closed for approximately 14 days due to paving work. This means that the entrance to the IT-ServiceDesk cannot be used either.
During this time, the parking lot will be closed to cars and bicycles. The disabled parking space will be relocated to the parking lot to the right of the main entrance to the IT Center (Seffenter Weg 23 / corner of Kopernikusstraße).
Changed Opening Hours
Source: Freepik
Due to internal events, the IT-ServiceDesk will only be available to you during limited opening hours on June 14 and June 21, 2024.
Changed Opening Hours During Carnival
Source: Freepik
Once again this year, the IT Center, as the data center of a traditional Rhineland university, is getting carried away by the carnival hustle and bustle of our so called fifth season. The carnival season is just around the corner, and with it come some adjustments to the IT Center opening hours. Here you can find an overview of our opening hours during carnival.
