Source: Own Illustration
To make the provision of software to RWTH members even more efficient, transparent, and user-friendly, the IT Center is providing a new central solution: the RWTH Software Shop. This is aimed at both institutions and employees as well as students at RWTH Aachen University and combines a wide range of software offerings on a single platform. The new shop will be available to all target groups from July 29, 2025. Centralized access not only simplifies the ordering process, but also improves product support and usage.
RWTH most recently used two interim shops after its contract with its previous provider, asknet Solutions AG, ended in early 2024. At that time, the company was in self-administered insolvency proceedings. To ensure the supply of software during the transition period, SoftwareOne AG operated an interim solution with the most important functions from March 2024. This included a shop for employees and a separate one for students.
These two interim shops are now being replaced by a new central software shop from Academic Software.
Fundamental Changes at a Glance
The changeover will result in a number of fundamental changes to the RWTH Software Shop:
- A central shop for all target groups: A-products for different user groups, such as employees and students, will be offered via a common platform. This means that there will only be one user interface, regardless of whether people with the role “Bestellung IT” (employees) or students access the shop.
- Installation support included: The software shop operator Academic Software also offers support with installing the purchased products – ensuring a smooth start after purchase.
New Shop Features
After the launch of the new software shop, further practical functions will be added in several stages:
- License purchase for students: Students now have the option of purchasing software licenses directly through the shop.
- More transparency for institutions: People with the role “Bestellung IT” (employees) within the same institution will now be able to view all orders placed by their organizational unit.
- Licensing of cloud products: Cloud-based applications such as Adobe Creative Cloud can also be assigned and managed directly via the software shop.
- Extended reporting: Administrators and persons with the role of “Bestellung IT” benefit from comprehensive reporting that clearly presents all relevant order and license information.
- B-products will be available in two ways: For B-products from the Microsoft Select Plus agreement, the interim shop of SoftwareOne will remain in place. These can be obtained by employees with the role “Bestellung IT”. Products from new framework agreements are expected to be integrated into the new software shop.
Information on access and further details about the new shop can be found at IT Center Help. If you have any further questions, please contact the IT-ServiceDesk.
Responsible for the content of this article are Ingo Golda, Janin Iglauer, Miriam Kohns und Hannah Loock.
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