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IT Center Blog

Kategorie: ‘Insight IT Center’

Storage Space Reduction on OneDrive & SharePoint Online

September 2nd, 2024 | by
White cloud as storage icon with file icons around it

Source: Freepik

Microsoft products play a major role in everyday university life, especially for many students. Services such as Word, PowerPoint, Excel and OneNote are part of the Microsoft licences included in the Microsoft federal contract that RWTH Aachen University has concluded with Microsoft. This gives students (and employees) the necessary rights to use the software.

Due to new votes and licence changes on the part of Microsoft, the storage space for OneDrive and SharePoint Online on the tenant for students has been redefined.

You can find out what has changed for you and how to proceed in this blog post.

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RWTHmoodle – Usage Survey Results

August 26th, 2024 | by
RWTHmoodle

Source: Own Illustration

In the summer semester 2024, RWTHmoodle users once again had the opportunity to evaluate the system and the associated services such as training and support services.

The usage survey started on June 17, 2024. In total, around 36,300 people who actively used at least one course room in the summer semester 2024 were invited to take part in the RWTHmoodle usage survey. 1,750 users accepted this invitation.

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Induction: Fit for the IT-ServiceDesk

August 23rd, 2024 | by
Vector shaking hands and welcoming other vectors

Source: Freepik

Today, the induction team from the Service & Communication department (SeKo) is introducing itself to you. The team consists of 3 employees (Alice, Daniel and Jonathan) who use a constantly evolving induction concept to prepare new team members for support at our IT-ServiceDesk.

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A Look Behind the Scenes of Apprenticeship – Part II

August 16th, 2024 | by
Group photo of the 54 apprentices at the RWTH certificate ceremony

Source: Andreas Schmitter

Let’s continue! After Yasin Kalem gave us a review of the beginnings and hurdles of his apprenticeship in the first part, the second part of the series now follows.

Today we take a look at the end of his apprenticeship, what awaited him there and whether he might even have a tip or two for you.

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IT Center – We Are in Girona for You!

August 5th, 2024 | by
CAC Setup

Source: Own Illustration

Dell’s Customer Advisory Council (CAC) was once again held this year for Dell customers from all over Europe. This time, our colleague Peter Watzlawik, who is responsible for client tenders, travelled to Girona, Spain, from June 5 to June 7. On behalf of the IT Center and the “Service and Communication” department, he provided support with questions, new incentives and ideas for constantly improving collaboration.

He has summarised the exciting impressions he gathered at the event for us below.

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Basics at RWTH: IdM Selfservice

July 31st, 2024 | by
Laptop with ID card, lock and security symbol image

Source: Freepik

The IdM Selfservice is the first port of call when it comes to accounts and passwords. The token manager, which you need to set up multi-factor authentication, is also integrated there. This makes Selfservice the heart of your data management. And because it is so important, we would like to introduce you to Selfservice and its navigation points.

 

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SysAdmin Day 2024: A Big Thank You!

July 26th, 2024 | by
Yellow badge with thank-you title

Source: Freepik

Today we are honouring the invisible heroes who work behind the scenes to ensure that our IT infrastructure runs smoothly. Whether it’s computers, networks, data backups, printers or internet connections – the people we’re talking about are of course our system administrators – SysAdmins for short.
In fact, today we are celebrating System Administrator Appreciation Day!

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A Look Behind the Scenes of Apprenticeship – Part I

July 24th, 2024 | by
Green traffic sign with learning imprint in different directions

Source: Pixabay

After Daniel Malenkovic successfully completed his apprenticeship as a dialog marketing specialist at the IT Center in February 2024, we were delighted to welcome another graduate in June: Yasin Kalem.

After three years of hard work, he too has finally achieved his goal. But what was it like for him? What did he do with us, how did he feel and what’s next for him?

That’s exactly what we asked him and we take a look at his journey with us in a one-to-one interview.

 

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Exam Scan – Digital Inspection

July 8th, 2024 | by
Moodle Monday

Source: Own Illustration

Digital inspections offer a number of advantages: They save resources by reducing the use of staff, students can participate remotely and receive a copy of the exam without additional effort, which they are allowed to request in accordance with the Higher Education Act in NRW.

In order to be able to use these advantages for paper pencil exams, the IT Center, CLS and the Chair of Controlling at RWTH Aachen University have developed Exam Scan, a Moodle plugin that prepares such exams for digital viewing.

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ZKI – From Project to Working Group

July 5th, 2024 | by
Surreal photo: Finger click on cloud in the sky

Source: Pixabay

As a partner, the IT Center actively supports the design of digitalisation processes at RWTH Aachen University. This also includes the use of cloud services and the correspondingly increasing needs of teaching staff, researchers and students at RWTH Aachen University. The flexibility and scalability of cloud services can be a means of meeting the ever more rapidly changing IT requirements of users.

 

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