Schlagwort: ‘Chatbot’
Why Acceptance Research is so Important in IT
Source: Freepik
IT systems have become an integral part of our everyday lives. They simplify work processes, enable communication, and drive digital innovation. And yet, many IT projects fail not because of technical hurdles, but because they are not accepted by users. This is precisely where acceptance research comes in.
Ritchy – Your Opinion Matters!
Source: Own Illustration
Since April 2025, our chatbot Ritchy has been available to assist you around the clock, even after our regular support hours. It provides answers, tips, and suggested solutions, and is designed to complement our personal customer support services.
We have already introduced Ritchy in a previous blog post and explained its advantages and special features.
If you would like to learn more about our chatbot, we highly recommend taking a look at this article.
