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IT Center Blog

Schlagwort: ‘Dokumentationsportal’

Happy Birthday – 3 Years of IT Center Help!

July 31st, 2023 | by
Text box with Happy Birthday and 3 candles

Source: Freepik

Since July 2020, the documentation portal IT Center Help accompanies you and us. In this portal you will find answers to your questions about the IT Center’s IT services, such as eduroam, RWTHmoodle or HPC. Especially as new students or employees it is often difficult to find your way through the IT jungle. Among other things, illustrated step-by-step instructions and FAQs are available to help you.

As the IT service provider of RWTH Aachen University, it is very important to us to make our IT services as easy to understand as possible. To give you an insight into IT Center Help and at the same time celebrate the third birthday of the documentation portal, we would like to take you on a short time travel with this blog post.

 

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New features in IT Center Help

February 14th, 2022 | by
Rating and sharing function FAQ

Source: Own illustration

Practical step-by-step instructions, useful quicklinks, helpful information or FAQ – our documentation portal IT Center Help provides you with answers to countless questions about the IT Center’s services for studying, teaching and research.

Since its launch in July 2020, we have continuously optimized our portal based on your feedback and adapted it to your needs. Today, we would like to introduce you to two new features in IT Center Help, which you can now put through their paces. Read the rest of this entry »

Curtain up and Stage Clear for IT Center Help!

July 24th, 2020 | by

Goodbye doc.itc! Hello IT Center Help!

IT Center Help - Here you will find answers to your questions. No matter if it is about eduroam or RWTHmoodle. Find instructions and information easily, fast and comfortable.

IT Center Help – Here you will find answers to your questions. No matter if it is about eduroam or RWTHmoodle. Find instructions and information easily, fast and comfortable. (help.itc.rwth-aachen.de)
Source: Own illustration

It is time! We have been waiting for this for a long time and could hardly wait. We have designed, developed, tested, optimized and asked for your feedback. IT Center Help is now officially the new documentation platform of the IT Center of RWTH Aachen University. Here you can find all information about the IT Center Services, instructions for applications for study and teaching and much more.

With the Go Live of IT Center Help we also say goodbye to our documentation portal doc.itc.rwth-aachen.de. For more than six years, we have been providing information about IT Center Services and instructions for you here.

Now we want to support you with IT Center Help on a new page with a modern look and a user-friendly interface in the matter of IT services.

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Relaunch of the Documentation Portal

July 15th, 2020 | by

Documentation Portal Becomes IT Center Help

The documentation portal has served its duty. After many years of good service, the successor is already in the starting blocks. (doc.itc.rwth-aachen.de)

The documentation portal has served its duty. After many years of good service, the successor is already in the starting blocks. (doc.itc.rwth-aachen.de)
Source: Own illustration

What began a good six years ago is now taking on a new form. Join us on a short trip down memory lane – and back on the road to the future.

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