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IT Center Blog

Schlagwort: ‘Statusmeldungsportal’

Ticket Tool Info – Part 3: Upcoming Upgrade

September 11th, 2023 | by
Ticket with info on the upcoming maintenance of the ticket tool from 12 to 13 September 2023

Source: Own illustration

In the first article of the Ticket Tool-Info series, we introduced you to the ticket tool and its functions. The second article was about the ticket portal and its advantages. In this third and final part of our Ticket Tool-Info series, we would like to tell you about the upcoming upgrade, which will take place from 12 September to 13 September 2023. We’ll also let you know about the service restrictions that will come with it.

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Ticket Tool Info – Part 2: Advantages of the Ticket-Portal

September 4th, 2023 | by
Ticket with info on the upcoming maintenance of the ticket tool from 12 to 13 September 2023

Source: Own illustration

The second part of our Ticket Tool-Info series of articles is about the Ticket-Portal and its advantages. After informing you about our ticket tool and its functions in the first article, we would like to take a closer look at our Ticket-Portal in this article, through which you can easily and simply send us all your inquiries, whether technical or not. From logging in to the user-friendly interface to tracking progress to the status of your ticket – the Ticket-Portal offers you everything you need.

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Don’t Despair – Contact the IT Center!

January 9th, 2023 | by
Four call center figures with headset

Source: Freepik

You study at RWTH Aachen University or even work for the university and encounter technical challenges from time to time? Then this is the right blog post for you! Here we will show you how you can best find a remedy and how you can reach us if things do get tricky.

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Always up-to-date with the status message portal!

January 26th, 2022 | by
Sign with „Out of Service“

Source: Freepik

Error message. Nothing works anymore?

Have you ever woken up in the morning, started to study or work on your PC, but then you got an error message and didn’t know what was going on? We have the solution! Especially for this purpose, we have the status message portal!

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